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Hiring VNA Trainer

Hiring VNA Trainer

TELUS Digital -

3 years

|

0 Lacs

Noida, Uttar Pradesh

Posted:1 month ago| Platform: SimplyHired logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Deliver voice and accent training for new hires and existing employees supporting international processes.
Conduct assessments and provide actionable feedback to improve language, pronunciation, and accent.
Develop and update training modules tailored to international customer service standards.
Perform regular communication audits and provide floor support/coaching based on training needs.
Work closely with operations, quality, and L&D teams to identify communication-related gaps and address them through structured interventions.
Conduct refresher and upskilling sessions to maintain high communication standards.
Candidate Requirements:
1–3 years of experience as a Voice & Accent Trainer in an International BPO (mandatory).

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