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Rivera Manpower Services logo

Hiring Technical Support Analyst For Tesco /Infosys!Day /UK Shift

0 - 3 years

3 - 5 Lacs

Bengaluru

Posted:3 months ago| Platform: Naukri logo

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Skills Required

Windows Troubleshooting technical support Technical Voice Process IT Helpdesk international bpo freshers International Technical Support IT voice process IT Service Desk Technical Helpdesk Service Desk International Voice International Voice Process

Work Mode

Work from Office

Job Type

Full Time

Job Description

HI Warm Greetings, We Are Hiring! You can call us /whatsapp and book your interview slots chethana :7829336034 / Deepa : 9380300644 / Sheez :7829336202 / Manoj :8310474825 We are looking for G raduate freshers with strong technical skills and excellent communication abilities to join our team as Technical Support Associates . If you are a quick learner with a passion for solving technical issues, this is the perfect opportunity for you! Key Responsibilities : Provide technical support and troubleshoot Microsoft product-related queries (Windows OS, Office Suite, etc.) Resolve issues related to software installation, system configuration , and performance Deliver excellent customer service by communicating effectively and addressing client concerns professionally Assist clients via various channels, including phone, email, and chat, with technical troubleshooting steps Log and document all technical issues in ticketing systems and escalate complex issues when necessary Provide step-by-step instructions to customers to resolve technical problems Ensure a high level of customer satisfaction through timely issue resolution Skills & Qualifications : Graduate in any discipline (freshers are welcome) Strong knowledge of Microsoft technologies (Windows, Office, etc.) Excellent oral and written communication skills Ability to multitask and prioritize in a fast-paced environment Strong problem-solving and troubleshooting abilities Willingness to work in shifts Why Join Us? Competitive salary package Growth opportunities within the company Training and development programs A supportive and collaborative work environment Regards, Sheez :7829336202

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Rivera Manpower Services
Rivera Manpower Services
www.riveramanpower.com

Staffing and Recruiting

New Orleans

50-100 Employees

236 Jobs

    Key People

  • Maria Rivera

    CEO

  • John Doe

    HR Director

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