Hiring Non-Voice Chat & Email Support Executive

1 - 5 years

Bangalore

Posted:8 months ago

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Job Description

Greetings from The Job Factory !!

 

Job Summary

Non-Voice Support Executives

 

Interested candidates can apply now!

Call : HR Shravani @ 9972829563 (call or WhatsApp)

Email id : shravanithejobfactory@gmail.com

 

Roles & Responsibilities

  • Handle customer queries through 

    chat and email support

  • Provide accurate and timely responses to customer issues
  • Maintain 

    high-quality written communication

     standards
  • Ensure 

    customer satisfaction

     and first-time resolution
  • Adhere to process guidelines and SLAs
  • Document customer interactions clearly and correctly

 

Required Skills

  • Excellent 

    written English communication

  • Only Graduates with min 1 year experience in customer service can apply
  • Typing speed of 

    35 WPM with 90% accuracy

  • Good grammar, sentence construction, and email etiquette
  • Basic computer knowledge
  • Ability to multitask and work in a fast-paced environment

 

Perks & Benefits

  • Competitive salary package
  • Cab facility (as per policy)
  • PF & ESIC benefits
  • Paid training
  • Career growth opportunities
  • Friendly and professional work environment

Interested candidates can apply now!

Call : HR Shravani @ 9972829563 (call or WhatsApp)

Email id : shravanithejobfactory@gmail.com

Skills Required

email support chat process non voice process bpo non voice non voice data entry back office customer service written communication typing

Work Mode

On-site

Job Type

Full Time

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