Hiring For L1 Experienced - International Voice Process

Greetings from Sutherland!

We are hiring immediate joiners for the International Voice Process-Customer Support role.

minimum of 6months-3years experience in Complete Voice Support

Key Responsibilities:

• Handle inbound international customer calls
• Provide technical support and issue resolution
• Deliver high-quality customer service
• Maintain accurate customer interaction records

Eligibility Criteria:

• Looking for people who have minimum of 6 months-3 years of exp in complete voice support.
• Other domain experience will not be considered as an experience.
• Excellent verbal and written communication skills in English
• Good articulation and problem-solving skills
• Customer-focused attitude with a willingness to learn

Shift & Work Details:

• 5-day work week with rotational shifts, rotational offs. (WFO)
• Predominantly night shifts
• Two-way cab facility provided (up to 25 km radius based on shift timing)

Work Location:

(Note: Looking for people who can join us Immediately)

Selection Process

1. HR Interview

2.SD Panel Interview

3.Voice Assessment

How to Apply - Interested candidates can apply via Naukri or share their resume to

" Nanditha - 7305721753" - nanditha@sutherlandglobal.com

(Mention "Nanditha V HR" on top of your resume as reference)

Disclaimer: