Hiring For International Customer Support

Job Description

Hi All, Greetings from CareerNet We are hiring one of the Top Finace company in India for Financial US Customer Support Role & responsibilities Answering Customer Inquiries: Responding to customer questions about products, services, orders, and company policies in a timely and accurate manner. Troubleshooting and Issue Resolution: Identifying and resolving customer issues, including technical problems, and escalating complex issues to appropriate departments. Providing Product Information: Offering detailed information about products and services, explaining features and benefits, and answering technical questions. Handling Complaints : Listening to customer complaints, empathizing with their concerns, and taking appropriate action to resolve them effectively. Processing Orders and Transactions: Handling order placement, processing payments, and managing returns, refunds, and exchanges. Preferred candidate profile : Min 1 year of International Voice Exp. is mandatory Must be flexible to work in US Shift Graduation Mandatory Excellent Communication Required Candidate should be flexible to work in US Shift Perks and benefits 5 Days(Hybrid) Sat- Sun off Both Side Cabs To schedule your interview slot call or Whatsapp Anandhi @ 9742543989 or Email @ anandhi.prakash@careernet.in Thanks, Regards, Anandhi S