Hiring For Freshers Customer Support Representative (Voice Process)

Job Title:

Location:

Salary:

Eligibility:

• Any Graduate/Postgraduate

• Passouts from 2022 to 2025

• Good communication skills in both Hindi and English

• Must possess all educational documents (Provisional Certificate/Consolidated Marks Memo)

Job Type:

We are currently hiring enthusiastic freshers for a Customer Support Representative position in the Voice Process. The ideal candidate should have excellent communication skills in both Hindi and English and be ready for immediate joining.

Roles and Responsibilities:

• Handle inbound/outbound calls and assist customers with their queries, issues, and requests.

• Provide exceptional customer service while ensuring customer satisfaction.

• Manage customer complaints and resolve them effectively and professionally.

• Maintain up-to-date knowledge of products, services, and company policies.

• Ensure targets for response time, customer satisfaction, and quality of service are met consistently.

Required Skills:

• Fluency in Hindi and English (both written and verbal).

• Excellent communication and interpersonal skills.

• Ability to work in a fast-paced environment.

• Good listening skills and attention to detail.

• Ability to handle multiple tasks simultaneously.

Rounds of Interview:

• HR Interview

• Voice Versant Test

• Operations Round

Benefits:

• 2-way cab facility available within a 35 km radius.

• Comprehensive training and career growth opportunities.

If you are ready to take on challenges and work in a dynamic, customer-focused environment, we would love to have you join our team!