Hiring For Bot Developer ( 2 To 4 years ) @ Pune

We are looking for a skilled Bot Developer with experience in building conversational bots using Microsoft Copilot Studio and the Microsoft Bot Framework. The ideal candidate will have a strong understanding of AI-driven chatbot development, API integration, and hands-on experience in integrating bots with communication channels like WhatsApp.

You will collaborate with cross-functional teams to design, develop, and maintain intelligent bots that enhance customer interactions. The role requires proficiency in implementing AI-powered features such as NLP, sentiment analysis, and context management, while also ensuring seamless integration with WhatsApp via Microsoft's ecosystem.

Key Responsibilities

Design and develop intelligent chatbots using Microsoft Copilot Studio and Bot Framework.

Integrate bots with the WhatsApp Business channel using API and connectors.

Implement Natural Language Processing (NLP) features to understand user queries and improve the bot's responses.

Work with AI models to deliver context-aware, personalized interactions.

Collaborate with front-end and back-end developers to ensure smooth integration with internal systems and databases.

Test and debug bot functionalities across various devices and platforms.

Monitor, analyze, and optimize the performance of bots in real-time.

Maintain proper documentation of development processes, workflows, and solutions.

Key Skills & Qualifications

Experience: 2+ years of hands-on experience in bot development, with at least 6-12 months using Microsoft Copilot Studio and Bot Framework.

Strong expertise in integrating bots with WhatsApp Business API.

Proficiency in Natural Language Processing (NLP), AI, and machine learning techniques.

Familiarity with Azure cloud services and Azure Bot Service.

Experience with RESTful APIs and web services integration.

Strong knowledge of C#, JavaScript, Node.js, or other bot-related programming languages.

Experience working with databases such as SQL or Cosmos DB for bot data management.

Strong problem-solving skills with attention to detail.

Excellent communication skills and ability to work in a collaborative team environment