Hiring female Customer relationship Executive in nugambakkam

Greetings from FitnessONE

We have an opening for Customer Relationship Executive in Our Corporate Office.

Qualification: Any Degree.

Experience: 2 to 5 years of Experience in Customer Relationship Executive.

Timings: 9.30am to 6.00pm

Location: Nungambakkam

Job Description:

• Respond to customer inquiries via phone, email, or in-person.
• Handle complaints, provide appropriate solutions, and follow up to ensure resolution.
• Follow up regularly to ensure ongoing satisfaction.
• Assist the sales team with customer accounts and after-sales service.
• Promote new products or services to existing customers.
• Maintain and update customer records in CRM systems.
• Collect customer feedback and share insights with relevant departments.
• Suggest improvements to products, services, or customer service processes.
• Liaise with sales, marketing, operations, and technical teams to resolve issues.
• Ensure seamless customer experiences across departments.
• Prepare regular reports on customer interactions, complaints, and resolutions.
• Analyze customer data to identify trends and opportunities.
• Ensure accuracy and confidentiality of customer information.

Regards,

Mageshwari

Sr.HR Executive

8939822585

Job Type: Full-time

Pay: ₹14,000.00 - ₹20,000.00 per month

Language:

• English (Preferred)

Work Location: In person

Speak with the employer
+91 8939822585