Shift Management: Oversee the operations of the petrol pump during the assigned shift, ensuring smooth and efficient functioning. Ensure all staff arrive on time and perform their duties according to company guidelines. Monitor the work schedule, breaks, and rotations of the petrol pump staff. Staff Supervision: Supervise and provide guidance to the petrol pump attendants, cashiers, and security personnel. Customer Service: Ensure that customers are attended to promptly and professionally. Resolve customer complaints or issues in a calm and effective manner. Fuel Dispensing Operations: Conduct regular inventory checks to ensure that fuel stocks are adequately maintained. Maintain safety measures to prevent any accidents or fuel wastage during dispensing. Safety & Security: Monitor and report any suspicious activity or security threats. Ensure that all operations comply with environmental, health, and safety regulations. Compliance and Reporting: Ensure that all company policies, government regulations, and health and safety standards are adhered to. Report any incidents, damages, or operational issues to the Petrol Pump Manager.
In this role, you will be responsible for: • Assigning housekeeping tasks to staff and inspecting work to ensure that the prescribed standards of cleanliness are met. • Scheduling staff shifts and organizing replacements as required. • Investigating and addressing complaints regarding poor housekeeping service. • Providing training to the housekeeping staff. • Regularly taking inventory of cleaning supplies and ordering stock as needed. • Issuing cleaning supplies and equipment to housekeeping staff as needed. Qualifications • Minimum 2 years of housekeeping management experience. • Ability to multitask, willingness to take responsibilities • Needed: Knowledge about Housekeeping Chemicals and Equipment • Language: English (Preferred), Kannada (Plus), Hindi (Plus)