Heta Services

24 Job openings at Heta Services
non voice process hebbal, bengaluru, karnataka 0 years INR 2.376 - 0.00984 Lacs P.A. On-site Full Time

Job Summary: We are looking for detail-oriented and efficient Non-Voice Process Executives to join our team. In this role, you will be responsible for handling back-end operations, email/chat support, data entry, and documentation tasks. This position does not involve phone communication with customers and is ideal for candidates with strong written communication and analytical skills. Key Responsibilities: Handle customer queries via email or chat platforms Maintain accurate records of customer interactions and transactions Perform data entry and validation tasks Ensure timely processing of information according to company guidelines Collaborate with other departments to resolve issues efficiently Meet or exceed performance metrics and targets Follow standard operating procedures and company policies. Job Types: Full-time, Permanent, Fresher Pay: ₹19,800.82 - ₹34,058.61 per month Work Location: In person

Chat Support Executive bengaluru, karnataka 0 years INR 2.16456 - 0.00996 Lacs P.A. On-site Full Time

*Key Responsibilities:* 1. *Customer Support:* - Respond to customer inquiries via live chat, providing accurate and helpful information. - Resolve customer complaints and issues in a timely and professional manner. - Escalate complex issues to senior support agents or technical teams. 2. *Communication:* - Engage with customers in a friendly, empathetic, and professional manner. - Provide product information, troubleshooting tips, and solutions. 3. *Issue Resolution:* - Troubleshoot and resolve technical issues. - Follow up with customers to ensure issues are resolved. 4. *Documentation:* - Document customer interactions and feedback. - Update CRM or support software with customer information and issue resolution details. 5. *Performance Metrics:* - Meet chat response time, resolution rate, and customer satisfaction targets. Job Types: Full-time, Permanent, Fresher Pay: ₹18,038.83 - ₹26,191.93 per month Work Location: In person

non voice process r. t. nagar, bengaluru, karnataka 0 years INR 2.376 - 0.00984 Lacs P.A. On-site Full Time

Job Summary: We are looking for detail-oriented and efficient Non-Voice Process Executives to join our team. In this role, you will be responsible for handling back-end operations, email/chat support, data entry, and documentation tasks. This position does not involve phone communication with customers and is ideal for candidates with strong written communication and analytical skills. Key Responsibilities: Handle customer queries via email or chat platforms Maintain accurate records of customer interactions and transactions Perform data entry and validation tasks Ensure timely processing of information according to company guidelines Collaborate with other departments to resolve issues efficiently Meet or exceed performance metrics and targets Follow standard operating procedures and company policies. Job Types: Full-time, Permanent, Fresher Pay: ₹19,800.82 - ₹34,058.61 per month Work Location: In person

non voice process r. t. nagar, bengaluru, karnataka 0 years INR 2.376 - 0.00984 Lacs P.A. On-site Full Time

Job Summary: We are looking for detail-oriented and efficient Non-Voice Process Executives to join our team. In this role, you will be responsible for handling back-end operations, email/chat support, data entry, and documentation tasks. This position does not involve phone communication with customers and is ideal for candidates with strong written communication and analytical skills. Key Responsibilities: Handle customer queries via email or chat platforms Maintain accurate records of customer interactions and transactions Perform data entry and validation tasks Ensure timely processing of information according to company guidelines Collaborate with other departments to resolve issues efficiently Meet or exceed performance metrics and targets Follow standard operating procedures and company policies. Job Types: Full-time, Permanent, Fresher Pay: ₹19,800.82 - ₹34,058.61 per month Work Location: In person

Chat Support Executive bengaluru, karnataka 0 years INR 2.16456 - 0.00996 Lacs P.A. On-site Full Time

*Key Responsibilities:* 1. *Customer Support:* - Respond to customer inquiries via live chat, providing accurate and helpful information. - Resolve customer complaints and issues in a timely and professional manner. - Escalate complex issues to senior support agents or technical teams. 2. *Communication:* - Engage with customers in a friendly, empathetic, and professional manner. - Provide product information, troubleshooting tips, and solutions. 3. *Issue Resolution:* - Troubleshoot and resolve technical issues. - Follow up with customers to ensure issues are resolved. 4. *Documentation:* - Document customer interactions and feedback. - Update CRM or support software with customer information and issue resolution details. 5. *Performance Metrics:* - Meet chat response time, resolution rate, and customer satisfaction targets. Job Types: Full-time, Permanent, Fresher Pay: ₹18,038.83 - ₹26,191.93 per month Work Location: In person

non voice process india 0 years INR 2.376 - 4.08696 Lacs P.A. On-site Full Time

Job Summary: We are looking for detail-oriented and efficient Non-Voice Process Executives to join our team. In this role, you will be responsible for handling back-end operations, email/chat support, data entry, and documentation tasks. This position does not involve phone communication with customers and is ideal for candidates with strong written communication and analytical skills. Key Responsibilities: Handle customer queries via email or chat platforms Maintain accurate records of customer interactions and transactions Perform data entry and validation tasks Ensure timely processing of information according to company guidelines Collaborate with other departments to resolve issues efficiently Meet or exceed performance metrics and targets Follow standard operating procedures and company policies. Job Types: Full-time, Permanent, Fresher Pay: ₹19,800.82 - ₹34,058.61 per month Work Location: In person

Chat Support Executive bengaluru 0 years INR 2.16456 - 3.14292 Lacs P.A. On-site Full Time

*Key Responsibilities:* 1. *Customer Support:* - Respond to customer inquiries via live chat, providing accurate and helpful information. - Resolve customer complaints and issues in a timely and professional manner. - Escalate complex issues to senior support agents or technical teams. 2. *Communication:* - Engage with customers in a friendly, empathetic, and professional manner. - Provide product information, troubleshooting tips, and solutions. 3. *Issue Resolution:* - Troubleshoot and resolve technical issues. - Follow up with customers to ensure issues are resolved. 4. *Documentation:* - Document customer interactions and feedback. - Update CRM or support software with customer information and issue resolution details. 5. *Performance Metrics:* - Meet chat response time, resolution rate, and customer satisfaction targets. Job Types: Full-time, Permanent, Fresher Pay: ₹18,038.83 - ₹26,191.93 per month Work Location: In person

Document Verification Executive rajajinagar, bengaluru, karnataka 0 years INR 2.22576 - 0.00744 Lacs P.A. On-site Full Time

Job Overview: We are seeking a detail-oriented and responsible Document Verification Executive to join our growing team. The role involves verifying, validating, and processing documents to ensure authenticity, accuracy, and compliance with company and industry standards. Key Responsibilities: Review and verify documents submitted by clients or customers for completeness and accuracy Validate data such as personal identification, address proof, financial statements, or educational records Flag discrepancies and escalate suspicious or fraudulent documentation as per SOP Maintain records of verified documents in the company’s database or verification platform Ensure compliance with regulatory and privacy requirements (e.g., KYC, GDPR, HIPAA – as applicable) Collaborate with internal teams (Customer Support, Risk, Compliance) for smooth resolution of issues Meet daily/weekly targets for verification with a focus on quality and speed Maintain confidentiality and security of all personal and sensitive information. Job Types: Full-time, Permanent, Fresher Pay: ₹18,548.62 - ₹30,045.94 per month Work Location: In person

Document Verification Executive india 0 years INR 2.22576 - 3.6054 Lacs P.A. On-site Full Time

Job Overview: We are seeking a detail-oriented and responsible Document Verification Executive to join our growing team. The role involves verifying, validating, and processing documents to ensure authenticity, accuracy, and compliance with company and industry standards. Key Responsibilities: Review and verify documents submitted by clients or customers for completeness and accuracy Validate data such as personal identification, address proof, financial statements, or educational records Flag discrepancies and escalate suspicious or fraudulent documentation as per SOP Maintain records of verified documents in the company’s database or verification platform Ensure compliance with regulatory and privacy requirements (e.g., KYC, GDPR, HIPAA – as applicable) Collaborate with internal teams (Customer Support, Risk, Compliance) for smooth resolution of issues Meet daily/weekly targets for verification with a focus on quality and speed Maintain confidentiality and security of all personal and sensitive information. Job Types: Full-time, Permanent, Fresher Pay: ₹18,548.62 - ₹30,045.94 per month Work Location: In person

Chat Support Executive btm layout, bengaluru, karnataka 0 years INR 2.16456 - 0.00996 Lacs P.A. On-site Full Time

*Key Responsibilities:* 1. *Customer Support:* - Respond to customer inquiries via live chat, providing accurate and helpful information. - Resolve customer complaints and issues in a timely and professional manner. - Escalate complex issues to senior support agents or technical teams. 2. *Communication:* - Engage with customers in a friendly, empathetic, and professional manner. - Provide product information, troubleshooting tips, and solutions. 3. *Issue Resolution:* - Troubleshoot and resolve technical issues. - Follow up with customers to ensure issues are resolved. 4. *Documentation:* - Document customer interactions and feedback. - Update CRM or support software with customer information and issue resolution details. 5. *Performance Metrics:* - Meet chat response time, resolution rate, and customer satisfaction targets. Job Types: Full-time, Permanent, Fresher Pay: ₹18,038.83 - ₹26,191.93 per month Work Location: In person

Chat Support Executive banaswadi, bengaluru, karnataka 0 years INR 2.16456 - 0.00996 Lacs P.A. On-site Full Time

*Key Responsibilities:* 1. *Customer Support:* - Respond to customer inquiries via live chat, providing accurate and helpful information. - Resolve customer complaints and issues in a timely and professional manner. - Escalate complex issues to senior support agents or technical teams. 2. *Communication:* - Engage with customers in a friendly, empathetic, and professional manner. - Provide product information, troubleshooting tips, and solutions. 3. *Issue Resolution:* - Troubleshoot and resolve technical issues. - Follow up with customers to ensure issues are resolved. 4. *Documentation:* - Document customer interactions and feedback. - Update CRM or support software with customer information and issue resolution details. 5. *Performance Metrics:* - Meet chat response time, resolution rate, and customer satisfaction targets. Job Types: Full-time, Permanent, Fresher Pay: ₹18,038.83 - ₹26,191.93 per month Work Location: In person

Chat Support Executive k. r. puram, bengaluru, karnataka 0 years INR 2.16456 - 0.00996 Lacs P.A. On-site Full Time

*Key Responsibilities:* 1. *Customer Support:* - Respond to customer inquiries via live chat, providing accurate and helpful information. - Resolve customer complaints and issues in a timely and professional manner. - Escalate complex issues to senior support agents or technical teams. 2. *Communication:* - Engage with customers in a friendly, empathetic, and professional manner. - Provide product information, troubleshooting tips, and solutions. 3. *Issue Resolution:* - Troubleshoot and resolve technical issues. - Follow up with customers to ensure issues are resolved. 4. *Documentation:* - Document customer interactions and feedback. - Update CRM or support software with customer information and issue resolution details. 5. *Performance Metrics:* - Meet chat response time, resolution rate, and customer satisfaction targets. Job Types: Full-time, Permanent, Fresher Pay: ₹18,038.83 - ₹26,191.93 per month Work Location: In person

non voice process banasvadi, bengaluru, karnataka 0 years INR 2.376 - 0.00984 Lacs P.A. On-site Full Time

Job Summary: We are looking for detail-oriented and efficient Non-Voice Process Executives to join our team. In this role, you will be responsible for handling back-end operations, email/chat support, data entry, and documentation tasks. This position does not involve phone communication with customers and is ideal for candidates with strong written communication and analytical skills. Key Responsibilities: Handle customer queries via email or chat platforms Maintain accurate records of customer interactions and transactions Perform data entry and validation tasks Ensure timely processing of information according to company guidelines Collaborate with other departments to resolve issues efficiently Meet or exceed performance metrics and targets Follow standard operating procedures and company policies. Job Types: Full-time, Permanent, Fresher Pay: ₹19,800.82 - ₹34,058.61 per month Work Location: In person

Chat Support Executive whitefield, bengaluru, karnataka 0 years INR 2.16456 - 0.00996 Lacs P.A. On-site Full Time

*Key Responsibilities:* 1. *Customer Support:* - Respond to customer inquiries via live chat, providing accurate and helpful information. - Resolve customer complaints and issues in a timely and professional manner. - Escalate complex issues to senior support agents or technical teams. 2. *Communication:* - Engage with customers in a friendly, empathetic, and professional manner. - Provide product information, troubleshooting tips, and solutions. 3. *Issue Resolution:* - Troubleshoot and resolve technical issues. - Follow up with customers to ensure issues are resolved. 4. *Documentation:* - Document customer interactions and feedback. - Update CRM or support software with customer information and issue resolution details. 5. *Performance Metrics:* - Meet chat response time, resolution rate, and customer satisfaction targets. Job Types: Full-time, Permanent, Fresher Pay: ₹18,038.83 - ₹26,191.93 per month Work Location: In person

Chat Support Executive india 0 years INR 2.16456 - 3.14292 Lacs P.A. On-site Full Time

*Key Responsibilities:* 1. *Customer Support:* - Respond to customer inquiries via live chat, providing accurate and helpful information. - Resolve customer complaints and issues in a timely and professional manner. - Escalate complex issues to senior support agents or technical teams. 2. *Communication:* - Engage with customers in a friendly, empathetic, and professional manner. - Provide product information, troubleshooting tips, and solutions. 3. *Issue Resolution:* - Troubleshoot and resolve technical issues. - Follow up with customers to ensure issues are resolved. 4. *Documentation:* - Document customer interactions and feedback. - Update CRM or support software with customer information and issue resolution details. 5. *Performance Metrics:* - Meet chat response time, resolution rate, and customer satisfaction targets. Job Types: Full-time, Permanent, Fresher Pay: ₹18,038.83 - ₹26,191.93 per month Work Location: In person

Document Verification Executive whitefield, bengaluru, karnataka 0 years INR 2.22576 - 0.00744 Lacs P.A. On-site Full Time

Job Overview: We are seeking a detail-oriented and responsible Document Verification Executive to join our growing team. The role involves verifying, validating, and processing documents to ensure authenticity, accuracy, and compliance with company and industry standards. Key Responsibilities: Review and verify documents submitted by clients or customers for completeness and accuracy Validate data such as personal identification, address proof, financial statements, or educational records Flag discrepancies and escalate suspicious or fraudulent documentation as per SOP Maintain records of verified documents in the company’s database or verification platform Ensure compliance with regulatory and privacy requirements (e.g., KYC, GDPR, HIPAA – as applicable) Collaborate with internal teams (Customer Support, Risk, Compliance) for smooth resolution of issues Meet daily/weekly targets for verification with a focus on quality and speed Maintain confidentiality and security of all personal and sensitive information. Job Types: Full-time, Permanent, Fresher Pay: ₹18,548.62 - ₹30,045.94 per month Work Location: In person

Chat Support Executive rajajinagar, bengaluru, karnataka 0 years INR 2.16456 - 0.00996 Lacs P.A. On-site Full Time

*Key Responsibilities:* 1. *Customer Support:* - Respond to customer inquiries via live chat, providing accurate and helpful information. - Resolve customer complaints and issues in a timely and professional manner. - Escalate complex issues to senior support agents or technical teams. 2. *Communication:* - Engage with customers in a friendly, empathetic, and professional manner. - Provide product information, troubleshooting tips, and solutions. 3. *Issue Resolution:* - Troubleshoot and resolve technical issues. - Follow up with customers to ensure issues are resolved. 4. *Documentation:* - Document customer interactions and feedback. - Update CRM or support software with customer information and issue resolution details. 5. *Performance Metrics:* - Meet chat response time, resolution rate, and customer satisfaction targets. Job Types: Full-time, Permanent, Fresher Pay: ₹18,038.83 - ₹26,191.93 per month Work Location: In person

non voice process banashankari, bengaluru, karnataka 0 years INR 2.01072 - 3.9078 Lacs P.A. On-site Full Time

Job Summary: We are looking for detail-oriented and efficient Non-Voice Process Executives to join our team. In this role, you will be responsible for handling back-end operations, email/chat support, data entry, and documentation tasks. This position does not involve phone communication with customers and is ideal for candidates with strong written communication and analytical skills. Key Responsibilities: Handle customer queries via email or chat platforms Maintain accurate records of customer interactions and transactions Perform data entry and validation tasks Ensure timely processing of information according to company guidelines Collaborate with other departments to resolve issues efficiently Meet or exceed performance metrics and targets Follow standard operating procedures and company policies. Job Types: Full-time, Permanent, Fresher Pay: ₹16,756.00 - ₹32,565.00 per month Work Location: In person

non voice process india 0 years INR 2.01072 - 3.9078 Lacs P.A. On-site Full Time

Job Summary: We are looking for detail-oriented and efficient Non-Voice Process Executives to join our team. In this role, you will be responsible for handling back-end operations, email/chat support, data entry, and documentation tasks. This position does not involve phone communication with customers and is ideal for candidates with strong written communication and analytical skills. Key Responsibilities: Handle customer queries via email or chat platforms Maintain accurate records of customer interactions and transactions Perform data entry and validation tasks Ensure timely processing of information according to company guidelines Collaborate with other departments to resolve issues efficiently Meet or exceed performance metrics and targets Follow standard operating procedures and company policies. Job Types: Full-time, Permanent, Fresher Pay: ₹16,756.00 - ₹32,565.00 per month Work Location: In person

Document Verification Executive kengeri, bengaluru, karnataka 0 years INR 2.22576 - 0.00744 Lacs P.A. On-site Full Time

Job Overview: We are seeking a detail-oriented and responsible Document Verification Executive to join our growing team. The role involves verifying, validating, and processing documents to ensure authenticity, accuracy, and compliance with company and industry standards. Key Responsibilities: Review and verify documents submitted by clients or customers for completeness and accuracy Validate data such as personal identification, address proof, financial statements, or educational records Flag discrepancies and escalate suspicious or fraudulent documentation as per SOP Maintain records of verified documents in the company’s database or verification platform Ensure compliance with regulatory and privacy requirements (e.g., KYC, GDPR, HIPAA – as applicable) Collaborate with internal teams (Customer Support, Risk, Compliance) for smooth resolution of issues Meet daily/weekly targets for verification with a focus on quality and speed Maintain confidentiality and security of all personal and sensitive information. Job Types: Full-time, Permanent, Fresher Pay: ₹18,548.62 - ₹30,045.94 per month Work Location: In person