Gautam Budh Nagar, Uttar Pradesh
INR 0.15 - 0.3 Lacs P.A.
On-site
Full Time
ABOUT: Henry Harvin® is one of the leading providers of training & advisory services. Henry Harvin has been operational since July 2013 having offices across 11+ cities in US, India & UAE (including Fremont (San Francisco Bay Area, USA), Dubai Mainland (UAE), Noida, Delhi, Bangalore, Mumbai, Chennai, Hyderabad, Pune, Kochi, Chandigarh) with a strong team of 400+ employees and 650+ consultants. Having a portfolio of 600+ upskilling and reskilling training programs across 27+ categories, Henry Harvin® has trained 3,00,000+ individuals, conducts 7000+ classes/month and is a registered training vendor to more than 210+ corporates out of 900+ corporate clients and 130+ colleges across the globe. Our business verticals include training solutions (for individuals, corporates & colleges), advisory services, staffing solutions, books & select educational solutions. DETAILS: ● Job Title: Consultant-Business Development ● Website: https://www.henryharvin.com/ ● Location: B-12, Sector-6 , Noida , Uttar Pradesh ● Working Days: 6 days/week ● Working Duration: 8 hours working hours 30 min lunch break (Total duration 8.5 hours Only) ● Shift & Weekoff : Day Shift & Rotational Weekoff ● Department: Consultant Business Development ● Type: Permanent Job, Full Time ● Perks: Flexible Timings, Flexible Weekly Offs, , Attractive Salary + Incentives and more. Required Skills : ★ Candidates must have good convincing skills with fluent English communication and patience. ★ Candidates handle the call & resolve their queries and Minimum 2.5 hours talk time is mandatory to maintain your attendance out of 8.5hours Roles & Responsibilities of Admission Counsellor / Sr. Admission Counsellor ❖ ManagingLeads: Converting the leads into prospects by connecting with them on call. Pitching them about the course. ❖ Pitching the courses / Combo courses to Customer: Pitching the New courses /Combos of courses to customers by offering discounts on prices /Seasonal offer. Create the Connection with the customers by understanding his needs education & Requirement and offering them the best packages. ❖ PreSalesFollow up: Sending mails to the customers regarding the details of the course and follow with them rigorously (Calling them back for offering discounts etc ) ❖ PostSales Follow up: Once the customer agrees to pay follow up with them in case they are facing any issues. solve their queries in accordance with the customer support Team ❖ CallBackonMissed leads & convert them: Making calls back to the missed leads and converting them into prospects. ❖ UpdatetheConversions on WhatsApp Group: update the information about total conversions on PP sales Group. ❖ Checkingthe payment: Ensuring the payments to completed by candidates opting for the course by checking the payment Sheet and plan actionable accordingly ( Batches Creation ) Job Type: Full-time Pay: ₹15,000.00 - ₹30,000.00 per month Schedule: Day shift Supplemental Pay: Performance bonus Work Location: In person Expected Start Date: 19/06/2025
India
INR 0.15 - 0.3 Lacs P.A.
On-site
Full Time
ABOUT: Henry Harvin® is one of the leading providers of training & advisory services. Henry Harvin has been operational since July 2013 having offices across 11+ cities in US, India & UAE (including Fremont (San Francisco Bay Area, USA), Dubai Mainland (UAE), Noida, Delhi, Bangalore, Mumbai, Chennai, Hyderabad, Pune, Kochi, Chandigarh) with a strong team of 400+ employees and 650+ consultants. Having a portfolio of 600+ upskilling and reskilling training programs across 27+ categories, Henry Harvin® has trained 3,00,000+ individuals, conducts 7000+ classes/month and is a registered training vendor to more than 210+ corporates out of 900+ corporate clients and 130+ colleges across the globe. Our business verticals include training solutions (for individuals, corporates & colleges), advisory services, staffing solutions, books & select educational solutions. DETAILS: ● Job Title: Consultant-Business Development ● Website: https://www.henryharvin.com/ ● Location: B-12, Sector-6 , Noida , Uttar Pradesh ● Working Days: 6 days/week ● Working Duration: 8 hours working hours 30 min lunch break (Total duration 8.5 hours Only) ● Shift & Weekoff : Day Shift & Rotational Weekoff ● Department: Consultant Business Development ● Type: Permanent Job, Full Time ● Perks: Flexible Timings, Flexible Weekly Offs, , Attractive Salary + Incentives and more. Required Skills : ★ Candidates must have good convincing skills with fluent English communication and patience. ★ Candidates handle the call & resolve their queries and Minimum 2.5 hours talk time is mandatory to maintain your attendance out of 8.5hours Roles & Responsibilities of Admission Counsellor / Sr. Admission Counsellor ❖ ManagingLeads: Converting the leads into prospects by connecting with them on call. Pitching them about the course. ❖ Pitching the courses / Combo courses to Customer: Pitching the New courses /Combos of courses to customers by offering discounts on prices /Seasonal offer. Create the Connection with the customers by understanding his needs education & Requirement and offering them the best packages. ❖ PreSalesFollow up: Sending mails to the customers regarding the details of the course and follow with them rigorously (Calling them back for offering discounts etc ) ❖ PostSales Follow up: Once the customer agrees to pay follow up with them in case they are facing any issues. solve their queries in accordance with the customer support Team ❖ CallBackonMissed leads & convert them: Making calls back to the missed leads and converting them into prospects. ❖ UpdatetheConversions on WhatsApp Group: update the information about total conversions on PP sales Group. ❖ Checkingthe payment: Ensuring the payments to completed by candidates opting for the course by checking the payment Sheet and plan actionable accordingly ( Batches Creation ) Job Type: Full-time Pay: ₹15,000.00 - ₹30,000.00 per month Schedule: Day shift Supplemental Pay: Performance bonus Work Location: In person Expected Start Date: 19/06/2025
Noida
INR 0.6 - 1.2 Lacs P.A.
On-site
Full Time
Screen resumes and application forms Schedule and confirm interviews with candidates Update our internal databases with new employee information, including contact details and employment forms Assist with recruitment efforts, including posting job openings, reviewing resumes, and scheduling interviews Support new hire orientation and onboarding activities Maintain employee files and records in electronic and paper form Job Type: Full-time Pay: ₹5,000.00 - ₹10,000.00 per month Benefits: Cell phone reimbursement Schedule: Day shift Work Location: In person Expected Start Date: 01/08/2025
Mohali
INR 2.4 - 3.0 Lacs P.A.
On-site
Full Time
JOB DESCRIPTION Responsibilities Converting leads into sales/admissions, pitching them about the courses offered. sending mail to the customers regarding the details of the course and follow them rigorously. Identify and qualify new customers Prospect new customers through cold calling Identify the correct decision makers within a given business. Document all pertinent customer information and conversations into CRM system. Qualifications Bachelor's degree or equivalent experience. Experience working with CRM. Candidate must have good convincing skill with fluent English Communication and Patience. Contact us : Email Id : Swechcha.t@henryharvin.com Website: https://www.henryharvin.com/ Contact Details: +91 9289528844 SMO link: LinkedIn: https://www.linkedin.com/school/9371408/admin/dashboard/ Instagram Link: https://www.instagram.com/henry_harvin_education/ Youtube Link: https://www.youtube.com/channel/UCOhqYf8097V3Wk3exiJGxcw Instagram Threads Link: https://www.threads.com/@henry_harvin_education Job Type: Full-time Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Cell phone reimbursement Schedule: Day shift Work Location: In person Speak with the employer +91 9289528844
Mohali
INR 1.8 - 2.16 Lacs P.A.
On-site
Full Time
Managing Leads: Converting the leads into prospects by connecting with them on call. Pitching them about the course. ❖ Pitching the courses / Combo courses to Customer: Pitching the New courses /Combos of courses to customers by offering discounts on prices /Seasonal offer. Create the Connection with the customers by understanding his needs education & Requirement and offering them the best packages. ❖ Pre Sales Follow up: Sending mails to the customers regarding the details of the course and follow with them rigorously (Calling them back for offering discounts etc ) ❖ Post Sales Follow up: Once the customer agrees to pay, follow up with them in case they are facing any issues. solve their queries in accordance with the customer support Team ❖ Call Back on Missed leads & convert them: Making calls back to the missed leads and converting them into prospects. ❖ Update the Conversions on WhatsApp Group: update the information about total conversions on PP sales Group. ❖ Checking the payment: Ensuring the payments to completed by candidates opting for the course by checking the payment Sheet and plan actionable accordingly ( Batches Creation ) Job Types: Full-time, Permanent, Fresher Pay: ₹15,000.00 - ₹18,000.00 per month Schedule: Day shift Rotational shift Supplemental Pay: Commission pay Ability to commute/relocate: Mohali, Punjab: Reliably commute or planning to relocate before starting work (Preferred) Language: Good English (Preferred) Location: Mohali, Punjab (Preferred) Work Location: In person
Mohali, Punjab
INR 0.15 - 0.18 Lacs P.A.
On-site
Full Time
Managing Leads: Converting the leads into prospects by connecting with them on call. Pitching them about the course. ❖ Pitching the courses / Combo courses to Customer: Pitching the New courses /Combos of courses to customers by offering discounts on prices /Seasonal offer. Create the Connection with the customers by understanding his needs education & Requirement and offering them the best packages. ❖ Pre Sales Follow up: Sending mails to the customers regarding the details of the course and follow with them rigorously (Calling them back for offering discounts etc ) ❖ Post Sales Follow up: Once the customer agrees to pay, follow up with them in case they are facing any issues. solve their queries in accordance with the customer support Team ❖ Call Back on Missed leads & convert them: Making calls back to the missed leads and converting them into prospects. ❖ Update the Conversions on WhatsApp Group: update the information about total conversions on PP sales Group. ❖ Checking the payment: Ensuring the payments to completed by candidates opting for the course by checking the payment Sheet and plan actionable accordingly ( Batches Creation ) Job Types: Full-time, Permanent, Fresher Pay: ₹15,000.00 - ₹18,000.00 per month Schedule: Day shift Rotational shift Supplemental Pay: Commission pay Ability to commute/relocate: Mohali, Punjab: Reliably commute or planning to relocate before starting work (Preferred) Language: Good English (Preferred) Location: Mohali, Punjab (Preferred) Work Location: In person
Noida, Uttar Pradesh
INR 1.8 - 2.16 Lacs P.A.
On-site
Full Time
Roles & Responsibilities of Admission Counsellor /Sr. Admission Counsellor ❖ Managing Leads: Convert leads into prospects by calling them and discussing the course offerings. ❖ Pitching Courses/Combos to Customers: Introduce new courses/combo deals, offering discounts or seasonal offers. Understand customer needs and provide tailored packages. ❖ Pre-Sales Follow-up: Send detailed course information via email and follow up diligently. Call customers back to offer discounts and provide additional information. ❖ Post-Sales Follow-up: Follow up to address any issues they face after customer payment. Resolve queries in coordination with the customer support team. ❖ Missed Leads Callbacks & Conversions: Make callbacks to missed leads, converting them into prospects. ❖ Conversion Updates: Share updates about total conversions in the PP sales group on WhatsApp. ❖ Payment Verification: Ensure completed payments by checking the payment sheet. Plan and create batches accordingly. Job Types: Full-time, Permanent, Fresher Pay: ₹15,000.00 - ₹18,000.00 per month Schedule: Day shift Rotational shift Supplemental Pay: Commission pay Ability to commute/relocate: Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Preferred) Language: Fluent English (Preferred) Location: Noida, Uttar Pradesh (Preferred) Work Location: In person
Noida
INR 1.8 - 2.16 Lacs P.A.
On-site
Full Time
Roles & Responsibilities of Admission Counsellor /Sr. Admission Counsellor ❖ Managing Leads: Convert leads into prospects by calling them and discussing the course offerings. ❖ Pitching Courses/Combos to Customers: Introduce new courses/combo deals, offering discounts or seasonal offers. Understand customer needs and provide tailored packages. ❖ Pre-Sales Follow-up: Send detailed course information via email and follow up diligently. Call customers back to offer discounts and provide additional information. ❖ Post-Sales Follow-up: Follow up to address any issues they face after customer payment. Resolve queries in coordination with the customer support team. ❖ Missed Leads Callbacks & Conversions: Make callbacks to missed leads, converting them into prospects. ❖ Conversion Updates: Share updates about total conversions in the PP sales group on WhatsApp. ❖ Payment Verification: Ensure completed payments by checking the payment sheet. Plan and create batches accordingly. Job Types: Full-time, Permanent, Fresher Pay: ₹15,000.00 - ₹18,000.00 per month Schedule: Day shift Rotational shift Supplemental Pay: Commission pay Ability to commute/relocate: Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Preferred) Language: Fluent English (Preferred) Location: Noida, Uttar Pradesh (Preferred) Work Location: In person
Noida, Uttar Pradesh
INR 1.8 - 3.6 Lacs P.A.
On-site
Full Time
ABOUT: Henry Harvin® is one of the leading providers of training & advisory services. Henry Harvin has been operational since July 2013 having offices across 11+ cities in US, India & UAE (including Fremont (San Francisco Bay Area, USA), Dubai Mainland (UAE), Noida, Delhi, Bangalore, Mumbai, Chennai, Hyderabad, Pune, Kochi, Chandigarh) with a strong team of 400+ employees and 650+ consultants. Having a portfolio of 600+ upskilling and reskilling training programs across 27+ categories, Henry Harvin® has trained 3,00,000+ individuals, conducts 7000+ classes/month and is a registered training vendor to more than 210+ corporates out of 900+ corporate clients and 130+ colleges across the globe. Our business verticals include training solutions (for individuals, corporates & colleges), advisory services, staffing solutions, books & select educational solutions. DETAILS: ● Job Title: Consultant-Business Development ● Website: https://www.henryharvin.com/ ● Location: B-12, Sector-6 , Noida , Uttar Pradesh ● Working Days: 6 days/week ● Working Duration: 8 hours working hours 30 min lunch break (Total duration 8.5 hours Only) ● Shift & Weekoff : Day Shift & Rotational Weekoff ● Department: Consultant Business Development ● Type: Permanent Job, Full Time- ● Perks: Flexible Timings, Flexible Weekly Offs, , Attractive Salary + Incentives and more. Required Skills : ★ Candidates must have good convincing skills with fluent English communication and patience. ★ Candidates handle the call & resolve their queries and Minimum 2.5 hours talk time is mandatory to maintain your attendance out of 8.5hours Roles & Responsibilities of Admission Counsellor / Sr. Admission Counsellor ❖ Managing Leads: Converting the leads into prospects by connecting with them on call. Pitching them about the course. ❖ Pitching the courses / Combo courses to Customer: Pitching the New courses /Combos of courses to customers by offering discounts on prices /Seasonal offer. Create the Connection with the customers by understanding his needs education & Requirement and offering them the best packages. ❖ Pre Sales Follow up: Sending mails to the customers regarding the details of the course and follow with them rigorously (Calling them back for offering discounts etc ) ❖ Post Sales Follow up: Once the customer agrees to pay follow up with them in case they are facing any issues. solve their queries in accordance with the customer support Team ❖ Call Back on Missed leads & convert them: Making calls back to the missed leads and converting them into prospects. ❖ Update the Conversions on WhatsApp Group: update the information about total conversions on PP sales Group. ❖ Checking the payment: Ensuring the payments to completed by candidates opting for the course by checking the payment Sheet and plan actionable accordingly ( Batches Creation Job Type: Full-time Pay: ₹15,000.00 - ₹30,000.00 per month Benefits: Cell phone reimbursement Schedule: Day shift Work Location: In person
Noida
INR 1.8 - 3.6 Lacs P.A.
On-site
Full Time
ABOUT: Henry Harvin® is one of the leading providers of training & advisory services. Henry Harvin has been operational since July 2013 having offices across 11+ cities in US, India & UAE (including Fremont (San Francisco Bay Area, USA), Dubai Mainland (UAE), Noida, Delhi, Bangalore, Mumbai, Chennai, Hyderabad, Pune, Kochi, Chandigarh) with a strong team of 400+ employees and 650+ consultants. Having a portfolio of 600+ upskilling and reskilling training programs across 27+ categories, Henry Harvin® has trained 3,00,000+ individuals, conducts 7000+ classes/month and is a registered training vendor to more than 210+ corporates out of 900+ corporate clients and 130+ colleges across the globe. Our business verticals include training solutions (for individuals, corporates & colleges), advisory services, staffing solutions, books & select educational solutions. DETAILS: ● Job Title: Consultant-Business Development ● Website: https://www.henryharvin.com/ ● Location: B-12, Sector-6 , Noida , Uttar Pradesh ● Working Days: 6 days/week ● Working Duration: 8 hours working hours 30 min lunch break (Total duration 8.5 hours Only) ● Shift & Weekoff : Day Shift & Rotational Weekoff ● Department: Consultant Business Development ● Type: Permanent Job, Full Time- ● Perks: Flexible Timings, Flexible Weekly Offs, , Attractive Salary + Incentives and more. Required Skills : ★ Candidates must have good convincing skills with fluent English communication and patience. ★ Candidates handle the call & resolve their queries and Minimum 2.5 hours talk time is mandatory to maintain your attendance out of 8.5hours Roles & Responsibilities of Admission Counsellor / Sr. Admission Counsellor ❖ Managing Leads: Converting the leads into prospects by connecting with them on call. Pitching them about the course. ❖ Pitching the courses / Combo courses to Customer: Pitching the New courses /Combos of courses to customers by offering discounts on prices /Seasonal offer. Create the Connection with the customers by understanding his needs education & Requirement and offering them the best packages. ❖ Pre Sales Follow up: Sending mails to the customers regarding the details of the course and follow with them rigorously (Calling them back for offering discounts etc ) ❖ Post Sales Follow up: Once the customer agrees to pay follow up with them in case they are facing any issues. solve their queries in accordance with the customer support Team ❖ Call Back on Missed leads & convert them: Making calls back to the missed leads and converting them into prospects. ❖ Update the Conversions on WhatsApp Group: update the information about total conversions on PP sales Group. ❖ Checking the payment: Ensuring the payments to completed by candidates opting for the course by checking the payment Sheet and plan actionable accordingly ( Batches Creation Job Type: Full-time Pay: ₹15,000.00 - ₹30,000.00 per month Benefits: Cell phone reimbursement Schedule: Day shift Work Location: In person
Noida, Uttar Pradesh
INR 1.8 - 2.64 Lacs P.A.
On-site
Full Time
Immediate hiring!! Job Title: Admission Counsellor / Sr. Admission Counsellor Job Type: Full-time | Permanent | Fresher Salary: ₹15,000 – ₹22,000 per month Key Responsibilities: Manage and convert leads by explaining course offerings. Pitch courses/combo deals and customize packages based on student needs. Follow up with leads via calls and emails (pre-sales and post-sales). Handle missed lead callbacks and ensure timely conversions. Verify payments and update the team with conversion reports. Coordinate with support for post-payment queries and batch planning. If anyone is interested they can share their resume at [email protected] Job Types: Full-time, Permanent, Fresher Pay: ₹15,000.00 - ₹22,000.00 per month Compensation Package: Performance bonus Schedule: Day shift Work Location: In person Speak with the employer +91 9773919684
Noida, Uttar Pradesh
INR 1.8 - 2.28 Lacs P.A.
On-site
Full Time
Immediate hiring!! Job Title: Admission Counselor for Edtech Sales Job Type: Full-time | Permanent | Fresher Salary: ₹15,000 – ₹19,000 per month Key Responsibilities: Manage and convert leads by explaining course offerings. Pitch courses/combo deals and customize packages based on student needs. Follow up with leads via calls and emails (pre-sales and post-sales). Handle missed lead callbacks and ensure timely conversions. Verify payments and update the team with conversion reports. Coordinate with support for post-payment queries and batch planning. If anyone is interested they can share their resume at [email protected] or you can whatsapp 9289014181 Job Types: Full-time, Permanent, Fresher Pay: ₹15,000.00 - ₹19,000.00 per month Schedule: Day shift Supplemental Pay: Performance bonus Work Location: In person
Noida
INR 1.8 - 2.28 Lacs P.A.
On-site
Full Time
Immediate hiring!! Job Title: Admission Counselor for Edtech Sales Job Type: Full-time | Permanent | Fresher Salary: ₹15,000 – ₹19,000 per month Key Responsibilities: Manage and convert leads by explaining course offerings. Pitch courses/combo deals and customize packages based on student needs. Follow up with leads via calls and emails (pre-sales and post-sales). Handle missed lead callbacks and ensure timely conversions. Verify payments and update the team with conversion reports. Coordinate with support for post-payment queries and batch planning. If anyone is interested they can share their resume at grisha.s@henryharvin.in or you can whatsapp 9289014181 Job Types: Full-time, Permanent, Fresher Pay: ₹15,000.00 - ₹19,000.00 per month Schedule: Day shift Supplemental Pay: Performance bonus Work Location: In person
Noida
INR 1.8 - 2.64 Lacs P.A.
On-site
Full Time
Immediate hiring!! Job Title: Admission Counsellor / Sr. Admission Counsellor Job Type: Full-time | Permanent | Fresher Salary: ₹15,000 – ₹22,000 per month Key Responsibilities: Manage and convert leads by explaining course offerings. Pitch courses/combo deals and customize packages based on student needs. Follow up with leads via calls and emails (pre-sales and post-sales). Handle missed lead callbacks and ensure timely conversions. Verify payments and update the team with conversion reports. Coordinate with support for post-payment queries and batch planning. If anyone is interested they can share their resume at shannon.singh@henryharvin.in Job Types: Full-time, Permanent, Fresher Pay: ₹15,000.00 - ₹22,000.00 per month Compensation Package: Performance bonus Schedule: Day shift Work Location: In person Speak with the employer +91 9773919684
Noida
INR 0.6 - 1.2 Lacs P.A.
On-site
Full Time
Screen resumes and application forms Schedule and confirm interviews with candidates Update our internal databases with new employee information, including contact details and employment forms Assist with recruitment efforts, including posting job openings, reviewing resumes, and scheduling interviews Support new hire orientation and onboarding activities Maintain employee files and records in electronic and paper form Job Type: Full-time Pay: ₹5,000.00 - ₹10,000.00 per month Benefits: Cell phone reimbursement Work Location: In person Expected Start Date: 01/08/2025
Gautam Budh Nagar, Uttar Pradesh
INR 1.79988 - 1.8 Lacs P.A.
On-site
Full Time
About Henry Harvin: Henry Harvin Education is a leading edtech company offering professional and technical certification courses across various domains. With a strong presence in India and abroad, we aim to bridge skill gaps and empower professionals through quality education and training. Job Summary: We are seeking a proactive and customer-focused Customer Support Executive to join our Noida team. The ideal candidate will handle customer queries, resolve issues, and ensure a seamless post-sales experience. This role requires excellent communication skills, empathy, and a solution-oriented mindset. Key Responsibilities: Respond promptly and professionally to customer queries via phone, email, live chat, and social media. Assist customers with course-related information, enrollment queries, and payment processes. Resolve product or service issues by clarifying the customer’s complaint, determining the cause, and offering solutions or alternatives. Follow up to ensure resolution and maintain customer satisfaction. Maintain detailed records of customer interactions, feedback, and transactions in CRM systems. Collaborate with internal teams (sales, operations, faculty coordinators) to resolve complex issues. Upsell or cross-sell relevant courses and services based on customer needs. Escalate unresolved issues to the appropriate internal stakeholders. Key Skills Required: Excellent verbal and written communication skills in English and Hindi. Strong interpersonal skills with a positive and professional attitude. Problem-solving ability with attention to detail. Customer-oriented mindset with a willingness to go the extra mile. Basic knowledge of CRM systems (Zoho, Salesforce, etc.) is a plus. Qualifications & Experience: Bachelor's degree in any discipline. 1–3 years of experience in customer service or support role (EdTech background is a plus). Freshers with strong communication skills may also apply. Working Hours: 6 days a week (Day Shift) Salary: Fixed Rs. 15,000/- per month Job Types: Full-time, Permanent, Fresher Pay: ₹14,999.00 - ₹15,000.00 per month Schedule: Day shift Morning shift
India
INR 1.79988 - 1.8 Lacs P.A.
On-site
Full Time
About Henry Harvin: Henry Harvin Education is a leading edtech company offering professional and technical certification courses across various domains. With a strong presence in India and abroad, we aim to bridge skill gaps and empower professionals through quality education and training. Job Summary: We are seeking a proactive and customer-focused Customer Support Executive to join our Noida team. The ideal candidate will handle customer queries, resolve issues, and ensure a seamless post-sales experience. This role requires excellent communication skills, empathy, and a solution-oriented mindset. Key Responsibilities: Respond promptly and professionally to customer queries via phone, email, live chat, and social media. Assist customers with course-related information, enrollment queries, and payment processes. Resolve product or service issues by clarifying the customer’s complaint, determining the cause, and offering solutions or alternatives. Follow up to ensure resolution and maintain customer satisfaction. Maintain detailed records of customer interactions, feedback, and transactions in CRM systems. Collaborate with internal teams (sales, operations, faculty coordinators) to resolve complex issues. Upsell or cross-sell relevant courses and services based on customer needs. Escalate unresolved issues to the appropriate internal stakeholders. Key Skills Required: Excellent verbal and written communication skills in English and Hindi. Strong interpersonal skills with a positive and professional attitude. Problem-solving ability with attention to detail. Customer-oriented mindset with a willingness to go the extra mile. Basic knowledge of CRM systems (Zoho, Salesforce, etc.) is a plus. Qualifications & Experience: Bachelor's degree in any discipline. 1–3 years of experience in customer service or support role (EdTech background is a plus). Freshers with strong communication skills may also apply. Working Hours: 6 days a week (Day Shift) Salary: Fixed Rs. 15,000/- per month Job Types: Full-time, Permanent, Fresher Pay: ₹14,999.00 - ₹15,000.00 per month Schedule: Day shift Morning shift
Noida Sector 62, Noida, Uttar Pradesh
INR 1.8 - 2.16 Lacs P.A.
On-site
Full Time
Job Overview: We are seeking a proactive and driven Placement Executive to join our dynamic team. The ideal candidate will be responsible for assisting students with job placement opportunities, coordinating with hiring partners, and ensuring smooth execution of placement drives. Key Responsibilities: Coordinate and manage the placement process for students enrolled in various training programs. Build and maintain relationships with hiring partners, HR personnel, and industry stakeholders. Schedule and organize placement drives, interviews, and hiring events. Provide career counseling and job readiness support to students, including resume building and interview preparation. Maintain and update placement records and reports on a regular basis. Ensure timely follow-up with candidates and companies for feedback and selection outcomes. Support the team in achieving monthly/quarterly placement targets. Job Type: Full-time Pay: ₹15,000.00 - ₹18,000.00 per month Benefits: Cell phone reimbursement Work Location: In person
India
INR 1.8 - 2.16 Lacs P.A.
On-site
Full Time
Job Overview: We are seeking a proactive and driven Placement Executive to join our dynamic team. The ideal candidate will be responsible for assisting students with job placement opportunities, coordinating with hiring partners, and ensuring smooth execution of placement drives. Key Responsibilities: Coordinate and manage the placement process for students enrolled in various training programs. Build and maintain relationships with hiring partners, HR personnel, and industry stakeholders. Schedule and organize placement drives, interviews, and hiring events. Provide career counseling and job readiness support to students, including resume building and interview preparation. Maintain and update placement records and reports on a regular basis. Ensure timely follow-up with candidates and companies for feedback and selection outcomes. Support the team in achieving monthly/quarterly placement targets. Job Type: Full-time Pay: ₹15,000.00 - ₹18,000.00 per month Benefits: Cell phone reimbursement Work Location: In person
Noida, Uttar Pradesh
INR 1.8 - 2.04 Lacs P.A.
On-site
Full Time
About Henry Harvin Education LLP: Henry Harvin is a leading edtech company dedicated to empowering professionals through skill development and certification courses. We provide industry-relevant training and counseling to help learners achieve their career goals. Job Summary: We are looking for enthusiastic and motivated Education Counsellors (Freshers) to join our dynamic team. As an Education Counsellor, you will be the first point of contact for prospective learners, guiding them through their course selection process and providing personalized counseling to help them make informed decisions. Key Responsibilities: Engage with prospective students via phone, email, and chat to understand their educational needs and career aspirations. Provide detailed information about Henry Harvin’s course offerings and help learners choose the right program. Address student queries promptly and professionally, ensuring a positive customer experience. Maintain and update student information accurately in the CRM system. Follow up with leads to convert inquiries into enrollments. Collaborate with the marketing and sales teams to align counseling strategies and improve student acquisition. Achieve monthly targets for student counseling and course enrollments. Keep up-to-date with industry trends and course updates to provide relevant guidance. Qualifications: Recent graduates or freshers with a Bachelor’s degree (any discipline). Excellent communication and interpersonal skills. Passionate about education and helping others grow professionally. Strong listening and problem-solving abilities. Basic computer skills and familiarity with CRM tools (preferred but not mandatory). Positive attitude and willingness to learn. What We Offer: Comprehensive training and development programs. Opportunity to build a rewarding career in the education sector. Supportive and collaborative work environment. Performance-based incentives and career growth opportunities. Exposure to a fast-growing edtech company. Job Types: Full-time, Permanent, Fresher Pay: ₹15,000.00 - ₹17,000.00 per month Schedule: Day shift Morning shift Supplemental Pay: Performance bonus
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