About Us At Helixo, our core focus is " Empower e-commerce brands to increase profits and enhance customer experience through our app ecosystem with 101% customer satisfaction" We empower over 30,000+ top brands like Decathlon, Nykaa, Ooni Pizza Ovens, and Bellavita with best-in-class apps that to drive more profits, and we’ve helped generate over $120M+ in additional revenue. With 2000+ five-star reviews and recognition from Shopify, we’re on a journey to empower e-commerce merchants worldwide. Join us and become part of this exciting revolution! Position: Junior Customer Support Executive We’re looking for a Junior Customer Support Executive to join our team and be the first friendly face our customers interact with. This is an entry-level role, perfect for freshers who are eager to learn and grow in the world of customer support. You’ll help resolve customer queries, build trust, and support their success while gaining hands-on experience in a fast-moving e-commerce environment. This role is likely not for you if you're seeking to just complete tasks without a strong drive for proactive problem-solving, taking full ownership of your work, and a genuine commitment to continuous learning and high-quality results. What's Exciting: A great culture with 100% ownership, 100% freedom, and the opportunity to connect directly with the teams behind your favorite brands , making a real impact on their success. 🎉 What You’ll Do Provide friendly and helpful support to customers via email, chat, and calls. Understand customer issues and offer clear, effective solutions with empathy. Escalate critical issues to the appropriate team when needed. Work closely with internal teams to deliver a smooth customer experience. Share ideas and feedback to help improve our support process. Guide customers in using Helixo apps to grow their e-commerce businesses. Help identify common customer pain points and share insights for improvement. What We’re Looking For We’re looking for freshers or early-career professionals (0–1 year of experience) who are eager to grow in a customer-facing role. Preferred Educational Background: BCA, MCA, B.Tech in Computer Science, B.Sc or M.Sc in Computer Science Key Qualities & Skills: Strong communication skills in English (both spoken and written) A tech-savvy mindset with the ability to learn tools quickly A positive, customer-first attitude Good problem-solving and critical thinking abilities Organized, detail-oriented, and adaptable to a fast-paced environment Interest or basic understanding of e-commerce (Shopify experience is a plus) Bonus Points EExperience with Shopify or similar e-commerce platforms Familiarity with customer support tools like Crisp Chat, Intercom, or Freshchat Basic knowledge of HTML/CSS or a general interest in technical problem-solving Why Join Helixo? Impactful Work: Be part of building innovative tools that empower thousands of merchants globally. Fast Growth: Join a rapidly scaling startup with room to grow your career. Culture of Ownership: We value autonomy, innovation, and results over rigid hierarchies. Competitive Pay: A package that matches your skills and contributions. Learning Opportunities: Work alongside a passionate team and level up your skills every day. How to Apply Think you’re the right fit? We’d love to hear from you! Email your resume and a short note explaining "why you're a great fit" for this role to join@helixo.co with the subject line: "LinkedIn Refer – Junior Customer Support Advocate". Footnote Feeling uninspired by your current role? Ready to tackle challenges and grow with a fast-moving company? Join Helixo -- we’re building something extraordinary, and we need passionate minds like yours! Let’s grow together!
Your First Job? Tell Us We’re Doing It Wrong. Location: Onsite // Kerala Experience: MERN Stack // Min. 3 Year About Us Helixo is a bootstrapped, profitable company on a mission to create next-gen Shopify apps for next-gen ecommerce brands. We’re building the Apple of Shopify - an ecosystem of 15 AI-first apps so seamless and loved, they become the operating system for ecommerce. Brands like Decathlon, Nykaa, and Bellavita have already generated over $120 million in extra revenue through our products. But that’s not enough. Our eyes are on the $1 billion impact mark in next 3 years (₹1,00,00,00,000 - yes, those zeros are real!). And we’re rebuilding our flagship app to get there. Mission: MUGA - Make UFE Great Again We’re on a mission to reclaim the UFE.ai app #1 spot on the Shopify App Store. For that, we need an A+ Product Lead - someone who: Thinks like a founder, Owns like a CPO, Executes like a startup operator We only live once - so why waste it doing ordinary work? Join the $1B impact rocketship. Who We're Looking For We’re not hiring a Product Lead to follow plans - but someone to challenge them. Rebuild them. Someone who walks in and says: “This part? It doesn’t make sense. Let’s fix it.” “That doesn't scale, Here’s a better one.” “Claude is good, but let’s use Kimi K2 in Groq inference.” I've personally taken the CPO role to rebuild the foundation. But I can’t do it alone. I need someone to stand beside me - not under me. This is not a coordinator job. This is a leadership seat - in a company where decisions are fast, outcomes matter, and 100-year brand is the endgame. What We Need in Our Product Lead You’ll take full ownership of our product direction and delivery - from roadmap to execution. This role is equal parts strategy, execution, and communication. You’ll work closely with developers, support, and the CEO, CPO to make sure our roadmap is aligned, focused, and shipping fast. You’ll drive the product vision forward while building a high-performance product culture. Responsibilities // What You’ll Own Full product lifecycle - discovery, planning, delivery, QA, and launch Create clear PRDs and RFCs with context, clarity, and structured logic Prioritize what matters (and cut what doesn’t) - aligning roadmap with business needs Breaking down features into sprintable chunks for devs Collaborate with support and marketing to turn feedback into features Oversee production deployments and internal comms Maintain feature quality and completeness through rigorous pre-launch review Set up systems for repeatability - docs, checklists, SOPs Conduct 1:1s and standups with product team to drive clarity and accountability Raise the bar on thinking, ownership, and communication in the team Must-Have Skills Min 3 years experience in MERN Stack and 1 year experience in Team lead/Product Lead role Proven experience shipping features in a B2B SaaS or Shopify app environment Strong grasp of UX, usability, and feature prioritization Excellent writing and communication - especially for async, structured comms Hands-on experience working closely with devs, QA, and support Familiarity with tools like Linear, Notion, Loom, and ClickUp High clarity of thought - you can simplify chaos into clear action Deep ownership mindset - you follow through, not just follow up Bonus Skills 3+ years in a Product Management, Founder, or Tech/Product hybrid role Past experience as a founder or early employee in a product startup Worked in a Shopify ecosystem or ecommerce domain Experience reviewing code / managing technical delivery with developers Understanding of Polaris and Shopify app experience What You Get High freedom, zero micromanagement Full product ownership and visibility to business impact Access to a passionate, founder-led team building for the long term A chance to play a core CXO-track role in a product-led rocketship Do your best work now - earn Financial Freedom + Time Freedom later. ❌ What We’re NOT Looking For (Read This Twice) Someone who needs repeated follow-ups or lacks a proactive mindset Strategy-talkers who avoid real execution Vague communicators who say “maybe”, “later”, or “I’ll try” Folks who avoid feedback or accountability Deadline-missers without updates Inconsistent executors with excuse loops A Personal Note My personal mission? You should be able to build your own kickass startup after Helixo. This isn’t a safe role. It’s a front-row seat to chaos, ownership, and clarity. If that excites you more than it scares you - let’s talk. How to apply? Send your resume and a 2-3 minute Loom video telling us: Why you’re interested in this role, What caught your eyes One product you’ve shipped that you’re proud of How would you build a team you can go to war with, one that fits in your hand and never drops the ball? Email: join@helixo.co Subject: I'm your Product Lead for $1B impact // [Your Name]
Your First Job? Tell Us We’re Doing It Wrong. Location: Onsite // Kerala Experience: MERN Stack // Min. 3 Year About Us Helixo is a bootstrapped, profitable company on a mission to create next-gen Shopify apps for next-gen ecommerce brands. We’re building the Apple of Shopify - an ecosystem of 15 AI-first apps so seamless and loved, they become the operating system for ecommerce. Brands like Decathlon, Nykaa, and Bellavita have already generated over $120 million in extra revenue through our products. But that’s not enough. Our eyes are on the $1 billion impact mark in next 3 years (₹1,00,00,00,000 - yes, those zeros are real!). And we’re rebuilding our flagship app to get there. Mission: MUGA - Make UFE Great Again We’re on a mission to reclaim the UFE.ai app #1 spot on the Shopify App Store. For that, we need an A+ Product Lead - someone who: Thinks like a founder, Owns like a CPO, Executes like a startup operator We only live once - so why waste it doing ordinary work? Join the $1B impact rocketship. Who We're Looking For We’re not hiring a Product Lead to follow plans - but someone to challenge them. Rebuild them. Someone who walks in and says: “This part? It doesn’t make sense. Let’s fix it.” “That doesn't scale, Here’s a better one.” “Claude is good, but let’s use Kimi K2 in Groq inference.” I've personally taken the CPO role to rebuild the foundation. But I can’t do it alone. I need someone to stand beside me - not under me. This is not a coordinator job. This is a leadership seat - in a company where decisions are fast, outcomes matter, and 100-year brand is the endgame. What We Need in Our Product Lead You’ll take full ownership of our product direction and delivery - from roadmap to execution. This role is equal parts strategy, execution, and communication. You’ll work closely with developers, support, and the CEO, CPO to make sure our roadmap is aligned, focused, and shipping fast. You’ll drive the product vision forward while building a high-performance product culture. Responsibilities // What You’ll Own Full product lifecycle - discovery, planning, delivery, QA, and launch Create clear PRDs and RFCs with context, clarity, and structured logic Prioritize what matters (and cut what doesn’t) - aligning roadmap with business needs Breaking down features into sprintable chunks for devs Collaborate with support and marketing to turn feedback into features Oversee production deployments and internal comms Maintain feature quality and completeness through rigorous pre-launch review Set up systems for repeatability - docs, checklists, SOPs Conduct 1:1s and standups with product team to drive clarity and accountability Raise the bar on thinking, ownership, and communication in the team Must-Have Skills 3+ years in a Product Management, Founder, or Tech/Product hybrid role Proven experience shipping features in a B2B SaaS or Shopify app environment Strong grasp of UX, usability, and feature prioritization Excellent writing and communication - especially for async, structured comms Hands-on experience working closely with devs, QA, and support Familiarity with tools like Linear, Notion, Loom, and ClickUp High clarity of thought - you can simplify chaos into clear action Deep ownership mindset - you follow through, not just follow up Bonus Skills Past experience as a founder or early employee in a product startup Worked in a Shopify ecosystem or ecommerce domain Experience reviewing code / managing technical delivery with developers Understanding of Polaris and Shopify app experience What You Get High freedom, zero micromanagement Full product ownership and visibility to business impact Access to a passionate, founder-led team building for the long term A chance to play a core CXO-track role in a product-led rocketship Do your best work now - earn Financial Freedom + Time Freedom later. ❌ What We’re NOT Looking For (Read This Twice) Someone who needs repeated follow-ups or lacks a proactive mindset Strategy-talkers who avoid real execution Vague communicators who say “maybe”, “later”, or “I’ll try” Folks who avoid feedback or accountability Deadline-missers without updates Inconsistent executors with excuse loops A Personal Note My personal mission? You should be able to build your own kickass startup after Helixo. This isn’t a safe role. It’s a front-row seat to chaos, ownership, and clarity. If that excites you more than it scares you - let’s talk. How to apply? Send your resume and a 2-3 minute Loom video telling us: Why you’re interested in this role, What caught your eyes One product you’ve shipped that you’re proud of How would you build a team you can go to war with, one that fits in your hand and never drops the ball? Email: join@helixo.co Subject: I'm your Product Lead for $1B impact // [Your Name]
As a Product Lead at Helixo, you will be part of a dynamic and ambitious team striving to create next-gen Shopify apps for cutting-edge ecommerce brands. Our mission is to build an ecosystem of AI-first apps that revolutionize the ecommerce industry, aiming for a $1 billion impact within the next 3 years. Your role will be pivotal in the success of our flagship app, MUGA (Make UFE Great Again), as we aim to reclaim the top spot on the Shopify App Store. We are seeking a Product Lead who thinks like a founder, owns like a CPO, and executes like a startup operator. Your responsibilities will include taking ownership of the product direction and delivery, from roadmap planning to execution. You will collaborate closely with developers, support teams, and senior management to ensure alignment and timely delivery of features. To excel in this role, you must have at least 3 years of experience in Product Management, Founder, or Tech/Product hybrid roles. Previous experience in shipping features in a B2B SaaS or Shopify app environment is essential. Strong communication skills, a deep understanding of UX, and the ability to prioritize features effectively are key requirements. In addition to offering high freedom and full product ownership, Helixo provides you with the opportunity to work in a founder-led team with a focus on long-term growth. You will play a crucial role in a product-led organization, with the chance to achieve financial and time freedom through your contributions. We are not looking for individuals who require repeated follow-ups, lack a proactive mindset, or shy away from accountability. Clear thinkers with an ownership mindset and a passion for building disruptive products will thrive in our fast-paced environment. If you are excited by the prospect of being at the forefront of innovation, taking on challenges with clarity and ownership, and contributing to a high-impact rocketship, we encourage you to apply by sending your resume and a 2-3 minute Loom video detailing your interest in the role. Tell us why you stand out, share a product you are proud of, and explain how you would build a high-performing team. Join us on this exhilarating journey towards reshaping the ecommerce landscape and making a $1 billion impact. Email your application to join@helixo.co with the subject line: "I'm your Product Lead for $1B impact // [Your Name]". Seize the opportunity to be part of the Helixo team and propel your career to new heights!,
Lead high-impact Shopify app with 34,000+ merchants worldwide. Hands-on coding + leadership + build strategy to hit $120M to $1Billion impact!! Location: Onsite // Kerala Experience: MERN Stack // Min. 3 Year About Us Helixo is a bootstrapped, profitable company on a mission to create next-gen Shopify apps for next-gen ecommerce brands. We’re building the Apple of Shopify - an ecosystem of 15 AI-first apps so seamless and loved, they become the operating system for ecommerce. Brands like Decathlon, Nykaa, and Bellavita have already generated over $120 million in extra revenue through our products. But that’s not enough. Our eyes are on the $1 billion impact mark in next 3 years (₹1,00,00,00,000 - yes, those zeros are real!). And we’re rebuilding our flagship app to get there. Mission: MUGA - Make UFE Great Again We’re on a mission to reclaim the UFE.ai app #1 spot on the Shopify App Store. For that, we need an A+ Product Lead - someone who: Thinks like a founder, Owns like a CPO, Executes like a startup operator We only live once - so why waste it doing ordinary work? Join the $1B impact rocketship. Who We're Looking For We’re not hiring a Product Lead to follow plans - but someone to challenge them. Rebuild them. Someone who walks in and says: “This part? It doesn’t make sense. Let’s fix it.” “That doesn't scale, Here’s a better one.” “Claude is good, but let’s use Kimi K2 in Groq inference.” I've personally taken the CPO role to rebuild the foundation. But I can’t do it alone. I need someone to stand beside me - not under me. This is not a coordinator job. This is a leadership seat - in a company where decisions are fast, outcomes matter, and 100-year brand is the endgame. What We Need in Our Product Lead You’ll take full ownership of our product direction and delivery - from roadmap to execution. This role is equal parts strategy, execution, and communication. You’ll work closely with developers, support, and the CEO, CPO to make sure our roadmap is aligned, focused, and shipping fast. You’ll drive the product vision forward while building a high-performance product culture. Responsibilities // What You’ll Own Full product lifecycle - discovery, planning, delivery, QA, and launch Create clear PRDs and RFCs with context, clarity, and structured logic Prioritize what matters (and cut what doesn’t) - aligning roadmap with business needs Breaking down features into sprintable chunks for devs Collaborate with support and marketing to turn feedback into features Oversee production deployments and internal comms Maintain feature quality and completeness through rigorous pre-launch review Set up systems for repeatability - docs, checklists, SOPs Conduct 1:1s and standups with product team to drive clarity and accountability Raise the bar on thinking, ownership, and communication in the team Must-Have Skills 3+ years in a Product Management, Founder, or Tech/Product hybrid role Proven experience shipping features in a B2B SaaS or Shopify app environment Strong grasp of UX, usability, and feature prioritization Excellent writing and communication - especially for async, structured comms Hands-on experience working closely with devs, QA, and support Familiarity with tools like Linear, Notion, Loom, and ClickUp High clarity of thought - you can simplify chaos into clear action Deep ownership mindset - you follow through, not just follow up Bonus Skills Past experience as a founder or early employee in a product startup Worked in a Shopify ecosystem or ecommerce domain Experience reviewing code / managing technical delivery with developers Understanding of Polaris and Shopify app experience What You Get High freedom, zero micromanagement Full product ownership and visibility to business impact Access to a passionate, founder-led team building for the long term A chance to play a core CXO-track role in a product-led rocketship Do your best work now - earn Financial Freedom + Time Freedom later. ❌ What We’re NOT Looking For (Read This Twice) Someone who needs repeated follow-ups or lacks a proactive mindset Strategy-talkers who avoid real execution Vague communicators who say “maybe”, “later”, or “I’ll try” Folks who avoid feedback or accountability Deadline-missers without updates Inconsistent executors with excuse loops A Personal Note My personal mission? You should be able to build your own kickass startup after Helixo. This isn’t a safe role. It’s a front-row seat to chaos, ownership, and clarity. If that excites you more than it scares you - let’s talk. How to apply? Send your resume and a 2-3 minute Loom video telling us: Why you’re interested in this role, What caught your eyes One product you’ve shipped that you’re proud of How would you build a team you can go to war with, one that fits in your hand and never drops the ball? Email: join@helixo.co Subject: I'm your Product Lead for $1B impact // [Your Name]
As the Product Lead for a high-impact Shopify app with 34,000+ merchants worldwide, your role involves hands-on coding, leadership, and developing a strategy to achieve a significant impact ranging from $120 million to $1 billion. Located onsite in Kerala, with a focus on MERN Stack and a minimum of 3 years of experience, you will be a key player in Helixo, a bootstrapped and profitable company dedicated to creating next-gen Shopify apps for cutting-edge ecommerce brands. At Helixo, our vision is to build the Apple of Shopify - an ecosystem of 15 AI-first apps that are seamless and beloved, aiming to become the operating system for ecommerce. With renowned brands like Decathlon, Nykaa, and Bellavita already experiencing over $120 million in additional revenue through our products, our ultimate goal is to make a $1 billion impact within the next 3 years. To achieve this milestone, we are in the process of rebuilding our flagship app, MUGA (Make UFE Great Again), to secure the top spot on the Shopify App Store. We are seeking a dynamic Product Lead who can challenge existing plans, rebuild them, and drive the product direction and delivery from roadmap to execution. This is not just a coordinator role but a leadership position in a fast-paced environment where decisions are made swiftly, outcomes are crucial, and building a 100-year brand is the ultimate objective. Your responsibilities as a Product Lead at Helixo will include owning the full product lifecycle, creating clear PRDs and RFCs, prioritizing features based on business needs, collaborating with various teams, overseeing production deployments, maintaining feature quality, and setting up systems for repeatability. You will be expected to drive clarity, ownership, and communication within the team while ensuring the product vision moves forward. To excel in this role, you should have at least 3 years of experience in Product Management, Founder, or Tech/Product hybrid roles, with a proven track record of shipping features in a B2B SaaS or Shopify app environment. Strong UX understanding, excellent communication skills, hands-on experience working with developers, and familiarity with tools like Linear, Notion, Loom, and ClickUp are essential. Additionally, a deep ownership mindset, clarity of thought, and the ability to simplify chaos into clear action are key attributes we are looking for. In return, you will have the opportunity to work in a high freedom, zero micromanagement environment, take full ownership of the product, and witness the business impact firsthand. You will be part of a passionate, founder-led team with a long-term vision, offering you the chance to play a crucial role in a product-led rocketship and pave the way for financial and time freedom in the future. If you are excited by the prospect of chaos, ownership, and clarity, and if you are ready to take on the challenge of being a part of a high-impact team like Helixo, we encourage you to apply by sending your resume along with a 2-3 minute Loom video detailing your interest in the role, a product you are proud of shipping, and your strategy for building a strong and reliable team. Email: join@helixo.co Subject: I'm your Product Lead for $1B impact // [Your Name],
Location: Onsite, Kochi (Kerala) // Hybrid Flexibility Experience: 2–5 years in B2B SaaS / Product-led Growth / D2C/E-commerce/Shopify About Us Helixo is a bootstrapped, profitable SaaS company on a mission to build the Apple ecosystem of Shopify apps -- AI-first products so seamless and loved, they become the operating system for e-commerce . Our flagship app UFE.ai (Upsell Funnel Engine) powers 34,000+ merchants worldwide, including brands like Decathlon, Nykaa, and Bellavita , helping them generate over $120M in extra revenue . Now, we’re on a mission: MUGA - Make UFE Great Again. We’re on a mission of expanding our ecosystem, and aiming for a $1Billion merchant impact in 3 years. We need a Growth/Product Marketer who can fuel this rocketship. What You’ll Do (Key Responsibilities) Growth Experiments: Design, launch, and analyze growth loops across acquisition, activation, and retention. Product-Led Growth: Turn product usage into marketing → in-app nudges, onboarding flows, case studies, referral loops. Content & Storytelling (Articles/Podcast): Craft high-converting landing pages, product updates, LinkedIn campaigns, and customer stories. Demand Generation: Run growth campaigns (organic + paid) that bring high-intent Shopify merchants into our funnel. Community & Brand: Engage in Shopify/D2C ecosystems (Slack groups, LinkedIn, communities) to build Helixo’s presence. Metrics & Analytics: Own dashboards for installs, conversions, churn, and revenue impact — always be measuring. Cross-Functional: Work with Product, Support, and Design to align growth strategies with product roadmap. Must-Have Skills 2–5 years in SaaS growth marketing, product marketing, or performance marketing (preferably B2B or Shopify ecosystem). Strong understanding of growth funnels, lifecycle marketing, and A/B testing. Experience with content + distribution (LinkedIn, SEO, newsletters, case studies). Solid grip on analytics tools (Posthog, GA4, Mixpanel, Hotjar, or similar). Ability to translate product features into customer value stories . Clear writing & structured communication. Bonus Points Past experience in Shopify apps / D2C SaaS / e-commerce tech . Hands-on with email automation, Crisp Chat, or similar CRM tools. Basic Figma / design skills for quick experiments. Experience with referral programs, affiliate growth, or community marketing. ❌ What We’re NOT Looking For “Social media poster” mindset without growth strategy. Campaign runners who can’t measure or optimize. Idea-people with no execution speed. Execute just tasks which are assigned What You’ll Get Zero micromanagement: Full ownership of growth roadmap. High visibility: Direct impact on installs, retention, and $1B merchant journey. Startup velocity: Experiment fast, learn faster. Long-term upside: Be part of a founder-led rocketship , with future leadership opportunities. How to Apply Send your resume + a 2-min Loom video answering: One growth campaign/experiment you’re proud of → what was the outcome? If you joined Helixo tomorrow, what’s the first growth lever you’d test for UFE.ai? 📩 Send email to join@helixo.co Subject: I’m your Growth Marketer // [Your Name] At Helixo, growth isn’t a department - it’s our core of momentum. If you live and breathe growth loops, experiments, and customer obsession , we’d love to talk.
About the Role Join Helixo to design and prototype responsive Shopify app interfaces used by 30,000+ brands generating $120M+ in revenue. You will create marketing assets (banners, illustrations, social media graphics, email templates), build and maintain design systems, and ensure mobile-first experiences. Collaborate with developers and product managers to refine user flows, conduct UX research and usability testing, and iterate on feedback. Key Responsibilities Design and prototype Shopify app interfaces that deliver seamless, mobile-first experiences Create marketing and social media assets, including banners, illustrations, and email templates Develop and maintain design systems for consistency across products Conduct UX research and usability testing to inform design improvements Collaborate with cross-functional teams (developers, PMs, stakeholders) to translate requirements into intuitive experiences Iterate on designs based on user feedback and analytics Requirements 1–3 years of UI/UX and graphic design experience Proficiency in Figma, Illustrator, and Photoshop Strong SaaS/web portfolio showcasing responsive, mobile-first projects Bonus: Shopify app design, 3D/video skills, basic HTML/CSS knowledge Excellent communication and collaboration skills Ability to manage multiple projects and meet deadlines Job Types: Full-time, Permanent, Fresher Pay: ₹20,000.00 - ₹40,000.00 per month Benefits: Health insurance Paid sick time Work Location: In person