Hedon Homes

Role & responsibilities 1. Liaising & Coordination: Coordinate with architects, designers, vendors, suppliers, and logistics partners for project and product updates. Manage vendor communication and material follow-ups. Maintain regular coordination with clients and project stakeholders to ensure timely delivery and service. Provide support to management in handling key clients and stakeholders and assist as sales support staff. 2. Office Administration: Oversee day-to-day office operations including supplies, maintenance, documentation, and record keeping. Manage incoming and outgoing correspondence, filing systems, and office inventory. Assist in scheduling meetings, maintaining calendars, and preparing reports. Manage daily operations of the Experience Centre, Guest House, and Showroom. 3. Customer Handling & Communication: Respond to client queries via phone, email, and in-person with professionalism and warmth. Maintain follow-up records for customer feedback, deliveries, and after-sales service. Draft and send quotations, proposals, and emails as per management direction. Ensure every customer interaction reflects the brands premium and personalized service standard. 4. Backend & Documentation Support: Prepare purchase orders, delivery challans, and invoices. Maintain digital and physical documentation of client data, correspondence, and transactions. Support operations and sales teams with backend coordination, data updates, and reporting. Preferred candidate profile Graduate in Administration, Commerce, or related field. 35 years of experience in liaisoning, office administration, or client servicing (preferably in interiors, architecture, or luxury segment). Excellent verbal and written communication skills in English and Hindi. Proficient in MS Office (Word, Excel, PowerPoint) and professional email drafting. Organized, detail-oriented, and efficient in multitasking in a fast-paced environment. Pleasant personality with a strong client-first approach.