Name: Jobpe
Address: T-Hub, Plot No 1/C, Sy No 83/1, Raidurgam panmaktha, Knowledge City Rd, Hyderabad, Telangana, 500081, IN
Telephone: +91-83339-09630
Price range: Free

TeleHealth Caller YardHealth Group

0.0 years

0 Lacs

Bengaluru, Karnataka, India

On-site

Location: On-site Darus Suroor, Dickenson Road, near Hasanath College, Halasuru, Hanumanthappa Layout, Sivanchetti Gardens, Bengaluru, Karnataka 560042 Job Type: Full-Time Company Overview YardHealth is a healthcare technology division focused on enhancing patient engagement and telemedicine accessibility. We aim to simplify healthcare communication through digital platforms, streamline virtual consultation processes, and improve the overall patient experience. Our mission is to bring efficiency, empathy, and innovation to healthcare delivery through modern tools and personalized service. Role Overview We are looking for a dedicated TeleHealth Caller to join our healthcare communication team. This role is essential for ensuring seamless interaction between patients and healthcare providers. The TeleHealth Caller will manage appointment scheduling, answer patient inquiries, and coordinate telehealth services efficiently and compassionately. Key Responsibilities Contact patients via phone or digital platforms to schedule, confirm, and follow up on appointments Provide information and guidance about telehealth services and how to access them Respond to patient questions related to medical appointments and virtual consultations Maintain accurate and up-to-date patient records in internal systems Collaborate with doctors, clinics, and support teams to ensure smooth service delivery Maintain professionalism, empathy, and patient confidentiality at all times Adhere to internal protocols and healthcare compliance standards Required Qualifications Strong verbal and written communication skills Proficiency in telecommunication tools and digital platforms High attention to detail and strong organizational skills Empathetic and patient-focused approach to service Ability to work both independently and within a team Basic understanding of telehealth services and healthcare workflows Bachelor&aposs degree in a relevant field or equivalent experience Prior experience in customer service or a healthcare setting is a plus Benefits Competitive salary and performance incentives Opportunities for career growth in the health tech industry Training and professional development support Collaborative and inclusive work environment Show more Show less

Posted 1 day ago

Apply

Freelance Consultant - Salesforce Health Cloud Business Analyst Flexing It

3.0 - 7.0 years

0 Lacs

maharashtra

On-site

Our client, a leading healthcare services provider, is seeking a Salesforce Health Cloud Business Analyst to join their team. As a Salesforce Health Cloud Business Analyst, you will play a crucial role in the integration and enhancement of Salesforce Health Cloud within the organization. Your responsibilities will include leading requirements-gathering sessions with key stakeholders from clinical, administrative, and IT teams. You will analyze and document current and future business processes, develop detailed User Requirement Documents (URD), and process flow diagrams. Conducting gap analysis to identify areas for improvement and system enhancements will be a key part of your role. You will collaborate with IT teams to ensure seamless integration of Salesforce Health Cloud with existing systems and facilitate user acceptance testing (UAT) to ensure alignment with business goals. A solid understanding of HL7/FHIR specifications and experience in defining message exchange between CRM and EMR/EHR systems will be essential for this role. You will support change management initiatives, user training sessions, and ensure data integrity and security in line with healthcare compliance standards. Monitoring and reporting on project milestones to ensure timely delivery of key objectives will also be part of your responsibilities. In addition to your technical responsibilities, you will manage Master Data integrity with upstream and downstream systems, user access rights and privileges, and build processes to support Business Continuity Management. You will also oversee the process for user feedback collection, bugs, issues, and change release management. To excel in this role, you should have a Bachelor's degree in Computer Science, Information Technology, Healthcare Management, or a related field. 3-5 years of experience as a Business Analyst, preferably in healthcare technology or CRM implementation, is required. Strong knowledge of Salesforce Health Cloud, experience in process mapping, and system integration are essential. Familiarity with Health Management Information Systems (HMIS) and healthcare workflows is a plus. Excellent communication, documentation, and stakeholder management skills are crucial for success in this role. You should have experience in conducting gap analysis, developing user requirement documentation, and knowledge of healthcare data privacy and compliance regulations (e.g., HIPAA). The ability to work in cross-functional teams, manage multiple priorities, and hold Salesforce certifications (e.g., Salesforce Administrator, Health Cloud Consultant) will be advantageous.,

Posted 2 days ago

Apply

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.