Customer Support Representative DFW Primary Care PLLC

1.0 - 5.0 years

0 Lacs

andhra pradesh

On-site

You will be working as a Medical Scheduler / Patient Support Representative at DFW Primary Care located in Visakhapatnam. As a valued member of the healthcare team, your primary responsibilities will include handling patient inquiries, scheduling doctor appointments, resolving patient tickets, and assisting with insurance claims. Your ability to communicate effectively in clear and friendly U.S. English is crucial for ensuring an excellent patient experience. - Answering inbound patient calls and emails - Scheduling, confirming, rescheduling, and canceling medical appointments across multiple providers - Assisting patients with insurance claim inquiries - Clarifying patient tickets, complain...

Posted 2 weeks ago

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Manual Tester in Kronos Heptarc Technology Solutions Private Limited

3.0 - 6.0 years

6 - 11 Lacs

Gurgaon, Haryana, India

On-site

Actively participate in configuration, implementation, and support of UKG Kronos scheduling solutions across healthcare departments. Collaborate with clinical and operational stakeholders to define scheduling requirements and optimize workflows. Customize scheduling functionalities for departments such as nursing and providers, ensuring alignment with operational needs. Troubleshoot and resolve issues related to UKG Kronos scheduling modules. Provide training, documentation, and knowledge transfer to internal teams. Continuously assess and improve scheduling processes and system performance. Proven experience with UKG Kronos scheduling configuration and support. The ideal candidate would bri...

Posted 1 month ago

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