Head of Design/Principal UX Architect

Description

Key Responsibilities :

Design Execution & Delivery

• Define and drive the UX/UI vision, design principles, and strategy for Video/VMS product portfolio.
• Build, scale, and lead (organically or inorganically) a high-performing team of product designers, interaction and visual designers.
• Establish and maintain a Design System for consistency across platforms (desktop client, web, mobile, edge devices).
  

Product Experience & Delivery

• Translate complex enterprise workflows (e.g., surveillance monitoring, AI-driven alerts, dashboards, system configuration) into intuitive, usable interfaces.
• Collaborate with Product Managers and Engineers to ensure design requirements are embedded in product roadmaps
• Oversee the design of dashboards, analytics views, video playback experiences, and admin/configuration tools
• Work closely with engineering teams to review feasibility of designs, identify technical trade-offs, and refine workflows without compromising usability.
• Participate in sprint planning and backlog grooming to embed design deliverables into the agile process
• Partner with QA to validate user flows and UI behaviour during testing cycles
• Conduct usability testing, prototyping, and rapid iteration to validate designs with endusers.
  

Research & Customer Focus

• Represent the voice of the customer across internal teams, driving customer-centric design and features. Champion user research (interviews, shadowing operators, observing workflows in smart cities, airports, and enterprises).
• Use insights to inform product usability improvements and customer-centric design choices.
• Establish metrics for design quality (task completion, ease of use, track adoption rates along with Product Managers).
  

Cross-Functional Collaboration

• Partner with Product management team on strategy, roadmap, and prioritization.
• Work closely with Engineering & Technology to ensure design feasibility and delivery at scale.
• Collaborate with Marketing on brand consistency across digital touchpoints and customer communications.
  

Key Requirements

Must-Have :

• 8-12 years of professional experience, with at least 4+ years in design leadership roles in a product organization.
• Strong portfolio demonstrating enterprise/B2B SaaS product design (not just consumer apps).
• Proven ability to lead end-to-end design processes : research concept prototype delivery iteration.
• Proficiency in modern design tools (Figma, Sketch, Adobe XD, InVision, etc.)
• Strong stakeholder management and communication skills ability to influence product/engineering leadership
• Strong analytical, strategic thinking, and problem-solving skills.