1595 Head Hunting Jobs - Page 8

Role Overview As a Recruiter , you will be responsible for end-to-end hiring across domestic and international mandates. You'll play a key role in identifying, engaging, and onboarding high-quality candidates across technical and non-technical roles. Key Responsibilities Partner with hiring managers to understand role requirements and business objectives Source potential candidates using platforms such as LinkedIn, Naukri, job boards, referrals, and networks Screen, assess, and shortlist candidates through interviews and coordination Manage interview scheduling, feedback collection, and selection processes Maintain and update candidate pipelines and dashboards Build and nurture talent pools for future hiring needs Ensure a positive candidate experience throughout the hiring cycle Work on both domestic and international positions (India, Europe, GCC, etc.) Stay updated with industry trends and best hiring practices Requirements 25 years of experience in recruitment (agency or in-house) Proven experience hiring for engineering, technical, or business roles Strong communication, negotiation, and stakeholder management skills Familiarity with hiring tools and ATS systems Ability to work in a fast-paced and growth-oriented environment Exposure to international recruitment (preferred) Why Join BrenStone? Work with a dynamic team shaping global business outcomes Get exposure to international hiring and industry-leading clients Transparent growth and learning opportunities Strong performance-based rewards

Key Responsibilities: Source & screen relevant profiles through multiple channels including Employee Referrals, Social Networking Sites, Alumni Base, Head Hunting, Passive Sourcing and ensure a healthy source mix is maintained To manage the end to end recruiting process for our retail business To ensure 95% manning capacity at all times Build great partnership with business in terms of understanding the needs and delivering as per agreed SLA s Developing & managing respective competition portfolio by rigorous sourcing Conduct interviews and assess candidate qualifications and fit for the role and the company culture Coordinate with hiring managers and candidates to schedule interviews and follow-up communication Manage end to end recruitment process, including negotiating job offers and driving closures. Minimum Qualifications: Bachelors degree in Human Resources or related field Minimum of 2+ years of experience in recruiting for a variety of positions and levels Strong understanding of recruitment best practices and trends Good communication and interpersonal skills Ability to work in a fast-paced, dynamic environment Strong attention to detail and organizational skills Ability to work independently and as part of a team

Exciting Internship Opportunity: Recruitment Intern Are you ready to kickstart your career in HR? Were hiring a Recruitment Intern to join our dynamic team in Rajouri Garden ! What we offer: A paid internship with hands-on experience in recruitment for top MNCs. An opportunity to enhance your communication skills and HR expertise. Mentorship from a fantastic, experienced team. What were looking for: Candidates with excellent communication skills who are passionate about learning and growing in HR. Location: Rajouri Garden, New Delhi Take the first step towards an exciting career in HR. Apply now!

The position offers a Permanent Opportunity where you will be responsible for the full Life Cycle of Recruiting. This includes screening resumes, conducting interviews, handling non-technical queries & interviews, closing candidates, and managing responsibilities until their joining. Your experience in the MSP/VMS model and domains like Non-IT Business Professional/Engineering/Automobile/Utility/Energy/Aerospace/DOD-Federal Projects will be valuable. You will primarily work with W2 candidates who are U.S. Citizens or Green Card Holders. Proficiency in various recruiting techniques such as Head Hunting, Calling, Networking Sites, Referrals, and Internet-Based tools is essential. Your role will involve understanding non-technical requirements and submitting consultant profiles promptly. A successful track record in the U.S Staffing industry and strong negotiating skills are required. You should be adept at hiring non-technical candidates at all levels, maintaining a candidate database, and working well within a team. Sound knowledge of Pharma/Non-IT Business Professional/Engineering concepts and trends is crucial. The ability to work independently, multitask in a fast-paced environment, and deliver qualified resources per client requirements is expected. The ideal candidate will have 1-5 years of experience in hiring Pharma/Non-IT Business Professional/Engineering candidates directly with clients. Superior communication skills, drive, and the ability to produce results in a fast-paced, metrics-driven setting are important. A Bachelor's Degree is preferred, though a combination of education and experience will also be considered. You will receive an Attractive Base Salary, 4% Recurring Incentives, Health Benefits, and other Standard Benefits such as Paid Leaves/Vacation. Additionally, you can benefit from an Excellent Rewards & Recognition program. If you are interested in this opportunity, please connect with Farhat at Farhat@ustechsolutionsinc.com. For more information about US Tech Solutions, visit www.ustechsolutions.com.,

Hiring Recruitment Executive for BFSI roles. Source, screen, and line up candidates for life insurance & banking clients. Must have good communication skills. Incentives + growth.

We are looking for a proactive and results-driven Finance and Accounting Recruiter who will also play a key role in handling operational responsibilities. This dual role is ideal for someone who is passionate about recruitment and enjoys contributing to the efficiency and success of day-to-day operations. Key Responsibilities: Source, screen, and recruit top talent within the Finance and Accounting domain. Manage the full recruitment lifecycle, from initial candidate contact through to offer negotiation and onboarding. Build and maintain strong relationships with candidates and hiring managers. Ensure a smooth and professional candidate experience throughout the recruitment process. Assist in managing operational tasks related to recruitment and team coordination. Support process improvement initiatives to streamline recruitment and internal operations. Coordinate with internal departments to ensure alignment between recruitment needs and operational execution. Requirements: 0.5 to 1 year of experience in the Finance and Accounting industry, with a focus on recruitment. MBA in Human Resource Management (HRM) preferred. Exposure to or interest in handling operational tasks alongside recruitment. Excellent communication and interpersonal skills. Strong multitasking and time management abilities. Proactive, assertive, and a go-getter attitude. Ability to work effectively under pressure and meet deadlines. Preferred Skills: Familiarity with applicant tracking systems (ATS) and recruitment platforms. Basic understanding of finance and accounting roles and business operations. Strong organizational and analytical skills.

Cilicant Private Limited is looking results-driven Talent Acquisition Specialist to manage and lead end-to-end recruitment activities across departments & Global Hiring.

We are hiring for Talent Acquisition Lead / Manager. This is an opportunity to work with the most unique companies within manufacturing and energy, in the Industry. Location - Pune / Navi Mumbai -Onsite Exp required - 7 to 12 yrs Key Skills Must Have: 1. Proven track record of hiring for Industrial, Mechanical and Energy sectors ( tech recruiters pls do not apply ). 2. Excellent communication skills 3. Managing C level stakeholders 4. Dashboarding / Data presentations. Good to have: 1. Hiring for leadership roles. 2. Specific hiring experience in oil, gas and energy send your resumes with all details to gaurik@peopleequation.io

Designation Executive Talent Acquisition (Depends on your last designation) Location Navi Mumbai (Ghansoli) Responsibilities: Talent Acquisition: Utilize your expertise to identify, attract, and recruit top-tier talent for various positions within the company. Strategic Partner: Collaborate closely with hiring managers and department heads to understand staffing needs and develop tailored recruitment strategies. Candidate Experience: Ensure a seamless and positive candidate experience throughout the recruitment life cycle, from initial contact to onboarding. Market Research: Stay updated on industry trends and market conditions to inform recruitment strategies and ensure competitiveness in attracting top talent. Process Improvement: Continuously evaluate and refine recruitment processes to enhance efficiency and effectiveness. Reporting and Analytics: Maintain accurate and up-to-date recruitment data and provide regular insights and reports to stakeholders. Requirements: Experience: Minimum of 3 years of dedicated recruiting experience, preferably in a mid or leadership role (Non IT/IT hiring) & headhunting experience. Education: Bachelor's degree in Human Resources, Business Administration, or related field. Communication Skills: Excellent verbal and written communication skills, with the ability to effectively engage and influence candidates and stakeholders. Strategic Thinking: Proven ability to think strategically and develop innovative recruitment solutions to meet business objectives. Team Collaboration: Strong teamwork and collaboration skills, with the ability to work effectively in a cross-functional environment. Portal Knowledge: You should be experienced with various job portals including Naukri, Shine LinkedIn, etc. Perks and Benefits: Paid Leaves, Sick Leaves & Birthday Leave Gratuity & Medical Insurance Flexible working hours

Responsibilities: * Manage full-cycle recruiting process from sourcing to offer acceptance * Source, screen & select candidates through various channels * Collaborate with hiring managers on job requirements and timelines Health insurance

Skill required: Talent Acquisition - Sourcing & Screening - Talent Sourcing Designation: Candidate Source & Screen Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Sourcing SpecialistYou will be aligned with our Recruitment vertical. Our services span across the entire accountable for the delivery of candidates to meet the recruiting demand based on the Recruiting Plan. Employees under this span will be a part of one of the sub-offerings - Recruitment , Sourcing , Scheduling , BGV , Document Collection , Onboarding & Internal Shared Services, helping the worlds leading recruitment companies bring their vision to life enabling them to improve outcomes by converging around the candidate, connecting expertise with unique insights into the candidate experience.Developing an understanding of the talent market, proactively searching for qualified people, building a list of potential candidates & generating market intelligence insights in order to fill a job opening. What are we looking for SourcingAdaptable and flexibleAgility for quick learningAbility to establish strong client relationshipWritten and verbal communication Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems May create new solutions, leveraging and, where needed, adapting existing methods and procedures The person would require understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor May interact with peers and/or management levels at a client and/or within Accenture Guidance would be provided when determining methods and procedures on new assignments Decisions made by you will often impact the team in which they reside Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Any Graduation

(Power | Energy | Heavy Engineering | Electrical & Electronics | Semiconductors) Location: Remote Engagement: Freelance (Fixed + Lucrative Commission) Industry Focus: Power, Energy, Heavy Engineering, Electrical & Electronics, Semiconductors • About Us We are a fast-growing talent solutions firm specializing in high-impact industries such as Power, Renewable Energy, Heavy Engineering, Semiconductors, and Advanced Electronics. As we expand our global hiring network, we're looking to onboard passionate and experienced freelance recruiters who know what it takes to connect top technical talent with industry- leading companies. • Your Role As a Freelance Recruiter, you will be instrumental in sourcing, screening, and placing mid to senior-level professionals across our key verticals. Youll work closely with our internal team and clients, managing end-to-end recruitment while enjoying the freedom of working independently. • Key Responsibilities • Source and screen candidates for technical and leadership roles in Power, Energy, Heavy Engineering, and Semiconductor industries • Manage the full recruitment lifecycle – from understanding client requirements to offer closure • Engage and build talent pipelines for current and future hiring needs • Coordinate interviews, gather feedback, and ensure a smooth candidate experience • Work independently and deliver quality profiles within defined timelines • Key Expectations • Minimum 6 working hours per day • Mandatory coverage: 2 qualified roles per day • Full-cycle recruiting for mid to senior technical roles in: Power & Renewable Energy Heavy Engineering & Automation Electrical & Electronics Semiconductor / Embedded / VLSI • Ideal Background • 3+ years of recruitment experience in any of the above mentioned industries • Proven success in sourcing niche and technical roles • Strong communication and stakeholder management skills • Freelance/Remote recruiting experience is a plus • Compensation • Fixed Monthly Stipend • Attractive Commission Structure – Earn for every successful closure • Performance Bonuses for high-performing recruiters • Why Join Us? • Work with leading brands and fast-growing startups • Flexibility to work from anywhere, anytime • Fast-paced, supportive team environment • Transparent, timely payouts and recognition Ready to Recruit with Us? If you’re passionate about finding the right talent and want to work in a dynamic, high-growth sector – we’d love to hear from you! Send your resume or connect with us at gayathric@talentyuva.com Whatspp : 9360945287

Position Name - HR Intern (Recruitment) Company Name: ACS (Advance Career Solutions Pvt. Ltd.) Location: 1st Floor, RV Tower, Kings Rd, Vaishali Nagar, Jaipur, Rajasthan 302021 Paid Internship Duration : 3 Months ( 5000 per month) About the Role: We are looking for enthusiastic and self-motivated HR Interns to join our dynamic Human Resources team. This is a great opportunity for freshers or recent graduates who are looking to gain hands-on experience in various HR functions including recruitment, on boarding, employee engagement, and more. Key Responsibilities: Assist in the end-to-end recruitment process Schedule and coordinate interviews Maintain and update HR databases and employee records Support on boarding and orientation programs for new hires Assist in organizing employee engagement activities Help in drafting HR documents and policies Perform other administrative tasks as assigned Note: This is a walk-in drive. No prior appointment is needed. First come, first served basis. Please share your resume as well on nivedita@acsconsultants.in

Role & responsibilities The position is an exciting opportunity for young professionals willing to experience a corporate environment and gain cross-sector knowledge. The learning curve for someone in this role is extraordinary if the individual participates with full enthusiasm and fire in the belly. Able to understand RGFs vision, mission & values. Candidate Management : • Understands job descriptions and creates search criteria based on client's Job Order (JO) and expectations on time. Sources from the following: internal database, LinkedIn, job board, RGF website; Advertises job postings on job boards. Takes basic candidate interview notes and uploads them to the internal database by following RGF SOP. Prepares the candidate for an interview with the client. Follows up with the client to get their feedback on each candidature. Analyse the feedback and use it for the next round of sourcing. Communicates offers to candidates in an effective and timely manner. Gathers feedback from candidates if they are keen on the offer, as well as understands and manages their expectations. Client Management: Do research on the client and open job orders before engaging with the client & candidate. With the help of your manager, get feedback to serve the client better, maintains a positive attitude even if the feedback is negative, and takes accountability. Able to "farm" orders and deliver on them to meet client expectations promptly. Builds good industry knowledge. Preferred candidate profile - Strong written and oral communication skills. - Highly organized, disciplined and a self-starter with the ability to prioritize multiple tasks and deliver deadlines with attention to detail. - Should have strong networking skills. - Adaptability / Willingness to Learn: Should have general knowledge and desire to learn. - Should have good presentation skills.

We seek an HR Executive to manage end-to-end recruitment, onboarding, and employee engagement. The role involves sourcing, screening, documentation, induction, database management, and HR operations.

This is Contractual role-third party payroll position and is extendable basis performance Minimum 5-6 Years of experience required into lateral /leadership recruitment Experience into MS Excel, data Analysis and PPT creation is mandatory Work Location : Noida Sec-135/ Gurugram Shift Time : 1pm-10pm Work Mode : Work from office Cab facility for both the sides is available as per the hiring zone. Suitable candidates can share their updated resume at mtanwar@r1rcm.com HR : Mansi Tanwar

Role & responsibilities Proven work experience as a BPO / BFSI recruiter or in a similar role Experience leading recruitment teams or managing large hiring projects. Ability to work in a fast-paced environment and manage multiple priorities. Excellent communication and interpersonal skills Strong negotiation and influencing abilities Interested Candidate can share there resume on below Mail ID FaimidaK@hexaware.com

Talent Acquisition Recruiting Manager / Assistant Manger The primary objective of the Talent Acquisition Recruiting Manager role is to source, attract, and hire professional candidates across a wide variety of internal roles. You will establish trusted internal relationships and participate in full cycle recruiting. You will lead be a key member of a global team of Talent Acquisition team members. This is an In-office role in our Mohal office reporting to the HR Manager. This role is ideal for someone who thrives in a high-growth environment and wants full ownership of the recruitment lifecyclefrom sourcing and closing candidates to building and managing stakeholder relationships, and proactively influencing sourcing and recruiting strategy. Role & responsibilities Talent Acquisition Strategy Through self and team, manage the entire recruitment lifecycle for all roles, including intake meetings, job postings, sourcing, screening, interviews, offers, and onboarding. Create an ongoing work force plan, inclusive of prospective roles and timelines to fill. Proactively pipeline, source and engage qualified candidates through local job boards, LinkedIn, social media, employee referrals, and other innovative channels. Assess candidates for both technical and cultural fit, aligning with department needs and organizational values. Manage applicant tracking system (ATS) to ensure accurate and timely data entry and reporting Support people development by advocating for internal candidates in the hiring process and collaborating with HR and managers to create pathways for internal promotions and transfers. Ensure hiring practices comply with all internal policies and applicable local labor laws. Maintain recruiting metrics and generate reports on time-to-fill, source effectiveness, and pipeline health. Stakeholder engagement Build and maintain strong relationships with hiring managers, department leaders, and external stakeholders as need to drive a positive candidate experience. Serve as a trusted advisor to internal clients, providing market insights, compensation guidance, and hiring strategy recommendations. Market Intelligence & Strategy Stay informed about industry trends, salary and benefits benchmarks, and emerging talent acquisition best practices. Recommend and implement process improvements to streamline recruiting operations. Partner with HR, L&D, and department heads to align recruitment with workforce planning and capability building/ onboarding content. People Management Build a high-performing, growth-minded sourcing and recruiting team by equipping each recruiter with the tools, experience, and support needed to advance in their careers. Invest in each team members skills, confidence, and career goals through coaching, feedback, and development opportunities. Clear roadblocks that hinder progress, advocate for resources, and streamline processes. What Youll Bring: Must Haves: Bachelors degree in Human Resources, Business, or a related field (MBA or HR certifications are a plus). 7-10 years of full-cycle recruitment experience, preferably in a professional services, accounting and finance, or BPO environment. Proven experience managing both candidate and client relationships (full-desk or 360 recruiting). Strong sourcing and Boolean search skills; experience with LinkedIn Recruiter, Naukri, and modern ATS platforms. Excellent communication, negotiation, and interpersonal skills. Self-motivated, with a growth mindset and the ability to work independently in a fast-paced environment. Preferred candidate profile Experience recruiting for India based resources as well as US talent. Knowledge of accounting, finance, or tech industry roles is a plus. Comfortable working across a global team

Roles & Responsibilities: Assist in sourcing and screening candidates for various roles. Conduct telephonic interviews and schedule interviews with hiring managers. Help manage employee databases and update records. Support onboarding and induction processes for new hires. Assist in organizing employee engagement activities and events. Maintain and track HR documents and spreadsheets. Draft job descriptions and post them on job portals and social media. Assist in performance management and feedback collection. Work with HR tools and software to manage tasks. CONTACT HR RACHEL: 9108526358 Requirements: Currently pursuing or recently completed a degree in HR, Business Administration, or a related field. Good communication and interpersonal skills. Basic knowledge of MS Office (Word, Excel, PowerPoint). Eagerness to learn and a positive attitude. Ability to maintain confidentiality and professionalism. 1 to 6 MONTHS INTERNSHIP. NO STIPEND. IN OFFICE (BANGALORE).

Who are we 2070Health is Indias premier Venture Studio, pioneering an innovation platform dedicated to building groundbreaking healthcare companies from the ground up. Our mission is to identify and seize disruptive opportunities within the healthcare sector. What sets us apart from conventional venture capital and accelerator models is our active involvement in idea generation, day-to-day operations, and strategic decision-making, all geared toward fostering the growth of each newly established enterprise. Additionally, we are proud to have the steadfast support of W Health Ventures. Role We are looking to welcome an Associate with 2-4 years of experience in hiring. The Associate will be an integral part of the team and an independent owner of all hiring across the fund, venture studio, and companies we incubate. The Associate will also support the hiring of critical positions for our portfolio companies. To start with, the person will work independently and will not have a recruiting team under her/him. Here is a snapshot of the responsibilities Recruitment process management Preparing a formal job description and search strategy highlighting key candidate requirements and timelines for closure Candidate Assessment Reports: Preparing detailed assessment reports after interacting with them and going through their career journey in detail Reference Check Reports: Presenting in-depth reference check reports after talking to multiple references in the industry Formalizing compensation break-up reports to understand CTC calculations including Variable/Bonus and ESOP pay-out plans Candidate management: Identifying candidates by leveraging all tools Industry Networks, Referencing, LinkedIn and head-hunting passive candidates Preparing shortlist of candidates and engaging with a relevant candidate pool Comprehensive Interviews with candidates to understand their profile, career path, growth trajectory, motivators, areas of development, red flags if any Analysing the soft aspects of candidate s personality and its impact on his/her professional and personal decisions Strategic initiatives Build a talent pool of a few thousand digital health professionals in India over time, map their movement, build W Health s Advisory and Board network, etc. Lead initiatives to create an ethical and fun working environment Help structure OKRs for the team and assist in quarterly assessment You should apply if: You have 2-4 years of overall experience in hiring, sourcing You have worked in a tier-1 recruiting firm (Indian or global) or start-ups in a recruiting role You have strong communication

Work with Us. Change the World. At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the worlds most complex challenges and build legacies for future generations. There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world. We're one global team driven by our common purpose to deliver a better world. Join us. Job Summary Consultant(s) contributes to client deliverables and other strategic initiatives, under the guidance of Senior Consultants. They are responsible for conducting comprehensive research, performing in-depth analysis, and contributing to structured problem-solving. Consultants are expected to exhibit thought leadership by offering insights and innovative perspectives that enhance project outcomes. Key Responsibilities Support project structuring efforts, including the development of frameworks and delivery models. Prepare detailed project plans, research frameworks, and execution roadmaps. Conduct data collection, validation, analysis, and evaluation using both primary and secondary sources. Develop high-quality outputs such as analytical reports, presentations, and financial models tailored to client needs. Qualifications Minimum Qualification and Experience 0"“2 years of relevant post-MBA work experience; preference for graduates from premier institutions such as IIM A/B/C/L/K/I, ISB, or XLRI Strong academic track record with a focus on analytical and problem-solving capabilities Demonstrated proficiency in building and interpreting financial models Excellent communication and interpersonal skills, with the ability to engage effectively across client and internal stakeholder groups Additional Information

To have knowledge and expertise in WM/EWM areas for at least 6+ Years (Excluding Other experiences, +8 years preferred ). Should have experience in SAP EWM module Skills. Required Candidate profile Desired Skills:SAP EWM, SAP WM. at least one end to end SAP EWM Implementation Experience.

We are hiring Recruitment Partners

Roles and Responsibilities Source top talent through various channels such as social media, job boards, employee referrals, and internal databases. Conduct initial screenings and interviews to assess candidate fit for open positions. Collaborate with hiring managers to understand their requirements and develop effective recruitment strategies. Manage the full cycle recruiting process from sourcing to onboarding new hires. Analyze metrics to track recruitment performance and identify areas for improvement. Contact - Neelam HR - 9594690866 Email - Neelam.Shahu@teleperformancedibs.com

About The Role Works in the area of Software Engineering, which encompasses the development, maintenance and optimization of software solutions/applications. 1. Applies scientific methods to analyse and solve software engineering problems. 2. He/she is responsible for the development and application of software engineering practice and knowledge, in research, design, development and maintenance. 3. His/her work requires the exercise of original thought and judgement and the ability to supervise the technical and administrative work of other software engineers. 4. The software engineer builds skills and expertise of his/her software engineering discipline to reach standard software engineer skills expectations for the applicable role, as defined in Professional Communities. 5. The software engineer collaborates and acts as team player with other software engineers and stakeholders. Works in the area of Software Engineering, which encompasses the development, maintenance and optimization of software solutions/applications.1. Applies scientific methods to analyse and solve software engineering problems.2. He/she is responsible for the development and application of software engineering practice and knowledge, in research, design, development and maintenance.3. His/her work requires the exercise of original thought and judgement and the ability to supervise the technical and administrative work of other software engineers.4. The software engineer builds skills and expertise of his/her software engineering discipline to reach standard software engineer skills expectations for the applicable role, as defined in Professional Communities.5. The software engineer collaborates and acts as team player with other software engineers and stakeholders. - Grade Specific Has more than a year of relevant work experience. Solid understanding of programming concepts, software design and software development principles. Consistently works to direction with minimal supervision, producing accurate and reliable results. Individuals are expected to be able to work on a range of tasks and problems, demonstrating their ability to apply their skills and knowledge. Organises own time to deliver against tasks set by others with a mid term horizon. Works co-operatively with others to achieve team goals and has a direct and positive impact on project performance and make decisions based on their understanding of the situation, not just the rules. Skills (competencies) Verbal Communication