HCLTech || Fresher || Domain - F&A, Telecom

HCLTech || Fresher || Domain - F&A, telecom

Location

Experience

Employment Type

HR SPOC

Customer Service Associate - Fresher

SKILLS AND COMPETENCIES

• Strong verbal and written communication skills
• Ability to resolve customer queries in the first point of contact.
• Focus on delivering a positive customer experience
• Should be professional, courteous, friendly, and empathetic
• Should possess active listening skills.
• Ability to multi -task.
• Capable of handling fast-paced, innovative, and constantly changing environment
• Should be a team player.
• Ability to contribute to the process through improvement ideas.

Educational Qualifications:

Bachelor's degree in any discipline is preferred(Arts & Science)2024-2026 Passed out.

B.E/ B.Tech, MCA are not eligible to apply.

Required Qualifications

• Fresh graduates are encouraged to apply.
• Good verbal and written communication skills.
• Basic knowledge of MS Office applications, especially Excel and Outlook.
• Strong customer service orientation and problem-solving skills.
• Ability to work in a fast-paced and team-oriented environment.
• Willingness to work in shifts if required.

Key Competencies

• Customer Focus
• Communication Skills
• Team Collaboration
• Attention to Detail
• Time Management
• Problem Solving
• Adaptability

Note: Candidates with Excellent communication only can apply.

You can also refer your friends for this role.