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HaloITSM Consultant MarketEase

8.0 - 10.0 years

0 Lacs

india

On-site

Role Overview We are hiring a HaloITSM Consultant with strong ITIL, service operations and platform configuration expertise to deliver end-to-end ITSM solution rollouts including workflow automation, training, CMDB structuring, dashboards, and enhancement support. Core Responsibilities Platform Configuration . Must have completed 8+ Halo Technology implementations . Configure Incident, Request, Problem, Change, CMDB, Asset Management . Build automation logic, SLAs, approvals, escalations & routing workflows . Create dashboards, forms, catalogues, reporting and user/group permissions Process Consulting . Analyse client ITSM processes and map into Halo implementation design . Recommend improve...

Posted 4 days ago

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