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Guest Relation Executive

0 years

1 - 2 Lacs

Posted:1 day ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

  • Manage and update customer records to improve future customer service experiences
  • Handle and resolve customer complaints in a timely and professional manner
  • Assist customers with inquiries about services and facilities
  • Train staff members on customer service skills and company policies
  • Monitor customer satisfaction and provide suggestions for improvements
  • Coordinate with other departments to ensure a smooth guest experience
  • Develop and implement strategies to improve the quality of service and product offered to the guests
  • Review and respond to customer feedback and online reviews in a timel

Job Type: Full-time

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits:

  • Health insurance

Schedule:

  • Day shift

Work Location: In person

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