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2 Job openings at GT Ecom
Marketing Agencies and Partner Specialist

India

1 years

Not disclosed

On-site

Full Time

We are a Netherlands-based company specializing in the management of multiple ecommerce businesses. With our extensive experience and expertise, we oversee the operations and logistics of various ecommerce enterprises, ensuring smooth and efficient processes. Through our dedicated efforts, we strive to drive growth and success for the ecommerce companies we manage, fostering mutually beneficial partnerships and delivering exceptional value to both customers and businesses alike. The Role We’re on the lookout for a Marketing Agencies and Partners Specialist to join our expanding team and drive our company’s growth! The Challenge We are hiring for this role to expand and strengthen our network of media agencies, platform partners, and content creators. The ideal candidate will manage key relationships with Google, Meta, and creative partners, while also leading the evaluation and collaboration process with agencies and creators. This role also oversees agreements, payments, and support for all external partners to ensure smooth and effective partnerships. Day in the Life of a Marketing Agencies and Partners Specialist at GT Ecom Build and nurture relationships with media and creative agencies, ensuring alignment on campaign goals and deliverables. Coordinate with Google and Meta account teams to stay updated on best practices, tools, and partnership opportunities. Source and evaluate content creators and MCNs for Facebook ad testing and social content production. Review and manage service agreements, payments, and support needs with external partners to keep operations running smoothly. Assess marketing tools and set up regular syncs with media partners to improve creative efficiency and cross-platform performance. Drivers of success in the first 90 days Evaluate the tools for MKT department to improve efficiency on creative production, cross-media evaluation Source creator contents for Facebook ads testing Build up regular sync-up with Media partners Ideal Profile We would love to hear from you if… At least 1 year experience in media agency handling similar tasks as this role It is an advantage if you have Digital marketing experience but not required You have good communication skills - both written and oral You have excellent project management skills Pay: 5EUR/hour If interested please apply directly to our careers page by searching the company name, GT Ecom. What's on Offer? Fantastic work culture Strong opportunities to progress your career Flexible working options Show more Show less

Klarna Disputes Team Leader

India

5 years

None 0.1456 - 0.1664 Lacs P.A.

Remote

Full Time

Founded in 2018 and headquartered in The Netherlands, GT Ecom BV is on a mission to build the most efficient global direct-to-consumer infrastructure and become the world’s largest e-commerce company—powered by a collective of successful, scalable brands. By 2026, we’re aiming to achieve $500 million in revenue and operate over 50 thriving online stores worldwide. With a team of 160+ top-tier remote e-commerce professionals across the globe, we blend local brand experiences with cross-border logistics, ensuring every customer feels connected—no matter where they are. At our core, we value hard work, freedom with responsibility, constant improvement, and a mindset of positivity. We believe in building a high-performance, remote-first culture where honesty, excellence, and creativity drive everything we do—because the future of work is global, and we’re building it together. The Upsides of Working with Us Hard Work That Matters We’re surrounded by people who care deeply and give their best. We don’t settle for average—we show up, push boundaries, and aim high. That shared drive creates momentum and meaning in everything we do. Freedom with Responsibility You have the freedom to choose how, when, and where you work—but freedom only thrives when it’s paired with ownership. We trust you to manage your time, meet your commitments, and take responsibility for your impact. Constant Improvement Growth is part of our DNA. We believe in learning, evolving, and getting 1% better every day. Whether it’s a new skill, a fresh mindset, or sharper execution—stagnation isn’t in our vocabulary. Positivity by Default We approach people, problems, and communication with a positive mindset. That means giving the benefit of the doubt, staying constructive, and keeping energy high—even when challenges arise. Honesty & Transparency We believe the fastest way to move forward is through clear, honest communication. No politics. No guessing games. Just straight talk that builds trust and strengthens our team. Excellence Is the Baseline We hold ourselves and each other to a high standard—not out of pressure, but out of pride. We care too much about what we’re building to accept "good enough." Excellence is the expectation. Creativity Welcome Here We encourage bold ideas, fast testing, and open collaboration. Failure doesn’t scare us—comfort does. That’s why creativity is valued as a core ingredient in everything from product to process. The Role We’re on the lookout for a Klarna Disputes Team Leader to join our expanding team and drive our company’s growth! The Challenge This role will play a key part in scaling and optimizing our Klarna disputes operations across platforms like Adyen and Shopify Payments. As we continue to grow, there’s a clear opportunity for a dedicated leader to enhance our dispute win rates, bring consistency to our responses, and establish a strong feedback loop to improve processes, documentation, and training. This role will also strengthen cross-functional communication and help reduce revenue loss by elevating the way we handle and resolve disputes. Early Success Milestones for this role Fully onboarded and familiar with Adyen and Shopify Payments dispute processes within the first 2–3 weeks. Completed audit of existing workflows, documentation, and team performance. -Built strong working relationships with key internal stakeholders. Process improvement plan developed and approved by management. Key improvements implemented with measurable impact (e.g.,faster response times, improved win rates). Structured performance review and training framework introduced. Streamlined evidence collection process created and adopted by the team. Ideal Profile We would love to hear from you if… - You have hands-on experience managing disputes for Klarna, Adyen, and Shopify Payments (PayPal is a plus). You have at least 5+ years in e-commerce or payment dispute resolution, including 3+ years leading a team in Klarna dispute handling. You’ve led a remote team in chargeback or fraud operations and know how to track and improve performance through KPIs. You’re detail-oriented, process-driven, and have a strong sense of accountability. You’re comfortable navigating payment system dashboards and can confidently work with tools like Google Workspace, Excel, Notion, and Slack. You can audit evidence submissions with precision and make decisions that balance compliance and business impact. You communicate clearly and confidently, both in writing and in leading your team. You stay calm under pressure, thrive in ambiguity, and can prioritize tasks quickly without losing focus on quality. Couple Of The Notes About The Role This is not a salaried position. This is an Independent Contractor role. You must be able to commit at least 8 hours per day, 40 hours per week. Schedule is in Central European Time. We require everybody in the team to use Hubstaff to track hours worked. Compensation between EUR 7 - 8 per hour + performance bonus + EUR 75/month reimbursable health stipend What's on Offer? Work alongside & learn from best in class talent Leadership Role Flexible working options

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GT Ecom

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