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1.0 - 6.0 years
2 - 7 Lacs
hyderabad
Work from Office
Role & responsibilities Key Responsibilities: Lead, mentor, and manage a team of GSOC analysts, overseeing scheduling, training, and performance evaluations to ensure high operational standards. Oversee and coordinate dispatch of security officers, facilities, and on-site EMS personnel via telephone and/or radio during security or medical incidents. Manage and prioritize intelligence feeds, escalating critical threats to ServiceNow employees and offices through incident management channels, ensuring timely and effective resolution. Act as the primary point of contact for routine and emergency calls, maintaining composure and providing clear guidance to callers, including those in distress. I...
Posted 1 day ago
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