KRA- Primary Role: 1. Executive Support - Manage the MD's schedule, calendar, and correspondence. - Handle phone calls, emails, and messages on behalf of the MD. - Arrange meetings via Zoom and Google Meet, prepare agendas, and take minutes. - Book travel, accommodations, and make other necessary arrangements. - Draft and edit reports, presentations, and other documents. - Maintain confidentiality and handle sensitive information. - Anticipate and resolve issues, ensuring smooth operations. - Assist the MD in organizing official events. 2. HR and Administrative Support - Employee Data Management-Payroll Administration-Recruitment Support- Employee On boarding - Benefits Administration- Legal Compliances- Employee Relations Secondary Role: 1. Procurement and Supply Chain Management - Identify and evaluate potential suppliers, negotiate prices, and establish relationships. - Create and manage purchase orders, ensuring accuracy and compliance. - Develop, review, and manage contracts with suppliers. - Monitor inventory levels, forecast demand, and optimize stock levels. - Ensure purchased goods or services meet quality standards. - Build and maintain relationships with suppliers, resolving issues and negotiating agreements. - Provide procurement reports, analyzing data to inform future purchasing decisions. - Ensure print content accuracy on products. 2. Team Management and Customer Support - Train and manage the Backend Operations Team - Provide customer support services. 3. Digital Marketing - Manage social media posts on Whatsapp, Face book, and Instagram.