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1.0 - 6.0 years
0 - 0 Lacs
navi mumbai, mumbai city, thane
On-site
Hiring for excellent opportunity for the position of Health Insurance Renewal Executive . Key Responsibilities: Engage with existing customers to ensure timely renewal of health insurance policies. Provide detailed information about renewal options, benefits, and policy features. Address customer queries and concerns related to renewals and ensure a seamless experience. Maintain accurate records of customer interactions and follow-up activities. Collaborate with the internal team to resolve issues and ensure customer satisfaction. What We Offer: Competitive salary package Professional growth opportunities Supportive and dynamic work environment Share your updated resume at resume@jobcircle.c...
Posted 1 month ago
3.0 - 6.0 years
6 - 7 Lacs
gurugram
Work from Office
Job Description Grievance Officer Role Summary: The Grievance Officer is responsible for overseeing customer grievance redressal processes in compliance with internal policies and regulatory guidelines. This role includes managing complaints received through various channels, including the RBIs Complaint Management System (CMS) portal, ensuring timely resolution, coordinating with internal teams, and maintaining records for audits and regulatory reporting. Key Responsibilities: 1. Grievance Redressal & Case Management Receive, log, investigate, and resolve customer complaints in a timely and professional manner. Handle complaints across channels – Email, Calls, Legal Letters. Act as the esca...
Posted 2 months ago
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