2254 Grievance Handling Jobs - Page 39

Job Purpose Drive sustainable business growth by leading dealer relationships and achieving monthly sales targets in consumer durable finance Duties and Responsibilities Achieve daily and monthly sales targets for consumer durable products Lead a team of off rolls to effectively service the Customer and ensure customer and dealer satisfaction Identify and onboard new dealers to expand the company's presence in the market Ensure compliance with company policies and regulations in all dealer operations Build and maintain strong relationships with Dealer to foster loyalty and repeat businessEnsure to set performance targets and provide regular feedback to off roll teamsEnsuring the engagement o...

Key Requirements: • Bachelors degree in Human Resources, Business Administration, or related field. • 3+ years of experience in HR onboarding; BGV and employee engagement • Strong interpersonal skills with the ability to communicate effectively across levels. • High level of detail orientation, organization, and process adherence. • Ability to manage multiple stakeholders and prioritize tasks in a fast-paced environment. • Proficient in MS Office (Excel, PowerPoint) and onboarding analytics.

Responsibilities: * Manage recruitment process from sourcing to onboarding * Conduct interviews & inductions, handle grievances & exits * Collaborate with hiring managers on job requirements

About The Role Relationship Manager-Commercial Vehicle (CV)-Retail-Marketing Branches Operations JOB DESCRIPTION To handle customer service requirements like account opening, DMAT account opening, grievances, liability product selling, education on product features, cheque book issuance. Quality of advice given to customers as determined by customers and supervisor. Speed and efficiency of service given. Sales targets for bank and investment products. Going beyond the professed need of the customer by providing other products. Enhancement of customer value. Cross-sale of assets products. Back-up to relationship managers holding HNI relationships. Ensure low attrition ratios. Customer acquisi...

About The Role Relationship Manager-Commercial Vehicle (CV)-Retail-Marketing Branches Operations JOB DESCRIPTION To handle customer service requirements like account opening, DMAT account opening, grievances, liability product selling, education on product features, cheque book issuance. Quality of advice given to customers as determined by customers and supervisor. Speed and efficiency of service given. Sales targets for bank and investment products. Going beyond the professed need of the customer by providing other products. Enhancement of customer value. Cross-sale of assets products. Back-up to relationship managers holding HNI relationships. Ensure low attrition ratios. Customer acquisi...

Key Responsibilities: Conduct new employee orientation and induction programs to ensure smooth integration into the organization Manage the end-to-end onboarding process for all new hires, ensuring timely completion of documentation, BGV and coordination with relevant departments Act as a trusted advisor to employees and managers on workplace policies, career growth, and HR best practices. Handle employee grievances and conflict resolution while ensuring fair and compliant solutions. Conduct regular check-ins with employees and leadership to identify workplace concerns and drive a positive culture. Lead employee engagement initiatives, including team-building activities, recognition programs...

Drive employee engagement initiatives to foster a positive and inclusive work environment Oversee end-to-end HR operations, ensuring smooth execution of daily processes Manage payroll processing and coordinate with external vendors for timely and accurate delivery Develop and implement HR policies in line with company goals and compliance requirements Support grievance handling, performance management, and employee lifecycle activities Collaborate with leadership to align HR strategies with business objectives

Role & responsibilities To be available in office to meet and listen to grievances of employees who have been referred to HR due to any Business/other reason. Communicate policies pertaining to Human Resources, compensation, and benefits in case employees need any clarity. Conduct One on one session / connect to identify any challenges that the employee might be facing; and require assistance with. Work on different data to prepare reports to present to the department internally or to the business Leaders. Participate in meetings related to PIP, CAP, DAP etc to understand the business and employee perspective and try to provide solutions to secure business interest and at the same time maint...

Strong knowledge of post-sales processes including documentation, agreements, collections, and possession Proficiency in handling customer queries, grievances, and escalations with professionalism Experience in coordinating with internal teams (Sales, Legal, Finance, Projects) for seamless customer service Ability to analyze customer feedback and drive service excellence Skilled in CRM platforms, MS Office, and ERP systems for effective data management and reporting Strong communication, negotiation, and problem-solving skills Familiarity with RERA regulations and real estate compliance processes Hands-on experience in banking coordination, collections, and document handling Requirements Min...

Role & responsibilities Support ER Head & other stakeholders in developing solutions which enable harmonious and zero risk ER strategies. Understand and interpret the ER framework and execute the same to the last mile of the organization. Handle employee complaints, grievances, and disputes in a fair and timely manner. Conduct investigations into employee complaints or issues, documenting findings and outcomes. Work with Business and HR colleagues to assist business in execution of ER/IR Strategies to bring in changes into day-to-day working practices and organisation culture so that high performance becomes the norm Support HR BP to handle performance issues within the ER framework Assist m...

Manage end-to-end recruitment and onboarding process for factory and office staff Maintain employee records and ensure HR compliance with labor laws Handle payroll coordination and attendance management Develop and implement HR policies and procedures Manage employee engagement, grievance handling, and disciplinary actions Coordinate training and skill development programs for workers and staff Support health, safety, and welfare initiatives in the workplace Work closely with department heads to understand workforce needs.

Seeking AVP HR/CHRO with 15–20 yrs exp. Role includes handling grievances, driving employee engagement, framing HR policies, overseeing payroll, generalist HR, and leading talent acquisition to build a strong, people-centric culture.

Recruitment: Preparing organisation chart department wise Identifying number of positions in each deptt and ensure all positions are filled Preparing budget for recruitment and utilising for ads with optimum costs Ensuring that all the open positions are filled (Senior, Junior, Technical etc) Look at other modes of recruitment apart from print / media ads Try recruitment through staff references with incentive system New Staff Procedures: Joining formalities completion and proper filing including ESIC , Bank etc Explaining Rules & Reg, Benefits, Office procedures etc Induction of new employees and ensure they settle down in respective departmsnts Collect original documents with acknowledgeme...

End-to-end recruitment for various roles Employee engagement and retention initiatives Onboarding & offboarding management HR policy formulation and updates Grievance handling and performance management

Provide strategic direction and guidance to the team, aligning human resources initiatives with organizational goals and objectives. Lead end-to-end recruitment processes, ensuring the acquisition of top-tier talent that matches the companys needs. Develop strategies for talent retention and succession planning. Oversee performance management processes, including goal setting, performance evaluations, and development plans. Provide guidance to managers in addressing performance-related matters. Manage employee relations issues, ensuring a fair and respectful work environment. Address conflicts, grievances, anddisciplinary matters in compliance with company policies and legal regulations. Ide...

Assessing the talent and human resource need-gap analysis, devising a recruitment plan and matching timely demands. Creating job profiles, job posting, lining up interviews, holding assessments and shortlisting the best employees to fill positions. Maintaining a smooth induction onboarding process, defining employee career path, training programs and cost to company. Manage company asset allocation to employees, negotiation, compensation, benefit plans and perquisites for each role. Conducting Inductions - This involves welcoming new employees to the organization and providing them with necessary information, training, and resources to integrate them into the company culture and their roles ...

Sr. Team Member - Compliance: Responsibilities Closely monitoring, analysis and reporting of Operational risks KRIs of the company which may include Operations, Claims, Grievance etc. Assist in identification of key risks and conduct risk assessment for such identified areas Review and carry out the impact assessment for various key risks parameters and determine the inherent and residual risks Participate in cross functional discussion, assist in required processes change for mitigating the risks, and provide necessary training and assistance. Prepare & publish Global compliance risk assessment report, discuss with departments and provide inputs for improvements, analyse trends and identify...

Key Responsibilities: Marketing and Admissions / Collections Ensuring there is no Zero paid for fee payment on a monthly basis. Transport Fee collections. Fee dues are paid on time for the first term. Collection of Fine and any other miscellaneous income. Responsible for Pre-School tie-ups in designated area. Target achievement for revenue and admissions. Planning and execution of all the marketing activities/events/tie ups. Training and development of Team members of diverse verticals. Accounts, branch operations, maintenance and upkeep, vendor management, Customer Relationship Management. Branch Handling Taking care of smooth operation of the given branch Responsibility of collection of tu...

End-to-End Recruitment Process Onboarding and Offboarding Operational HR Procedures Performance Management Keep up-to-date on HR trends and best practices Culture & Employer Brand - Have excellent oral and written communication skills. Required Candidate profile Seek out and attend conferences to bring visibility and to learn best practices and proactively suggest changes.

We are hiring for HR Ops role: Experience - 2- 5 Years Location - Noida sector -98 Candidate should have experience in - Onboarding, Induction, Ticketing, Query handling, Excel, Power point, HRMS Portal.

Role & responsibilities Purpose of the role The Talent Acquisition HR Specialist for Cafe/store-level hiring is responsible for managing the recruitment process for front-line roles within cafs or retail stores. This role plays a pivotal part in ensuring that the organization attracts and hires top-quality talent to deliver exceptional customer service and operational excellence at the store level. Manage the full recruitment lifecycle for caf/store-level roles, including sourcing, screening, interviewing, and onboarding. Build and maintain a robust talent pipeline for positions such as Team Members, baristas, Cafe/Store managers, kitchen staff, and other front-line roles and Support roles. ...

About The Role Relationship Manager-Commercial Vehicle (CV)-Retail-Marketing Branches Operations JOB DESCRIPTION To handle customer service requirements like account opening, DMAT account opening, grievances, liability product selling, education on product features, cheque book issuance. Quality of advice given to customers as determined by customers and supervisor. Speed and efficiency of service given. Sales targets for bank and investment products. Going beyond the professed need of the customer by providing other products. Enhancement of customer value. Cross-sale of assets products. Back-up to relationship managers holding HNI relationships. Ensure low attrition ratios. Customer acquisi...

About The Role Relationship Manager-Commercial Vehicle (CV)-Retail-Marketing Branches Operations JOB DESCRIPTION To handle customer service requirements like account opening, DMAT account opening, grievances, liability product selling, education on product features, cheque book issuance. Quality of advice given to customers as determined by customers and supervisor. Speed and efficiency of service given. Sales targets for bank and investment products. Going beyond the professed need of the customer by providing other products. Enhancement of customer value. Cross-sale of assets products. Back-up to relationship managers holding HNI relationships. Ensure low attrition ratios. Customer acquisi...

Job Description Grievance Associate - Customer Experience Role: Grievance Associate - Customer Experience Job location - Gurgaon, India CARS24 is your single stop for buying or selling used cars. We've brought together cutting-edge technology with world and country-wide partners and more importantly, a deep understanding of what buyers and sellers need. We solve all pain points associated with selling an existing car, or purchasing a pre-loved one. Whether you're buying or selling, you get a quick, easy, fair, transparent, hassle (and haggle) free process, with a guarantee of top service and quality. Founded in India in 2015, weve now established ourselves in the United Arab Emirates, Austra...

Job Summary: The Assistant Manager Cluster HR will support the HR function across a group of business units/locations within a designated cluster. The role involves implementing HR strategies, driving HR operations, and acting as a business partner to ensure compliance, employee engagement, and performance alignment with organizational goals. Key Responsibilities: 1. HR Operations & Compliance Assist in implementing HR policies, procedures, and programs across the cluster. Ensure compliance with labor laws, statutory requirements, and internal policies. Maintain accurate employee records (attendance, leaves, contracts, etc.) across all locations in the cluster. 2. Talent Acquisition & Onboar...