2254 Grievance Handling Jobs - Page 32

Responsibilities: Resolving queries end to end and ensure zero repeat and escalations. CGO is also responsible for managing customer grievances in the defined timelines Responsible for one or more districts and will visit the designated locations in each district for defined duration Will take care of operations activities in assigned geography Will attend all complaints coming from customers. CGO will collate complaints submitted in the access point and share with the central team through CRM. CGO in their capacity as frontline ambassadors of the bank, enlighten the customers of the grievance redressal mechanism, time frame for resolution of their complaints, name, address and contact numbe...

Responsibilities: Resolving queries end to end and ensure zero repeat and escalations. CGO is also responsible for managing customer grievances in the defined timelines Responsible for one or more districts and will visit the designated locations in each district for defined duration Will take care of operations activities in assigned geography Will attend all complaints coming from customers. CGO will collate complaints submitted in the access point and share with the central team through CRM. CGO in their capacity as frontline ambassadors of the bank, enlighten the customers of the grievance redressal mechanism, time frame for resolution of their complaints, name, address and contact numbe...

We are Hiring!! Job Description: Unit HR Head (Hospital Level) Position Title: Unit HR Head Location: Ranchi Reports To: Unit COO Role Objective: Responsible for managing the end-to-end HR function for the assigned hospital unit, ensuring smooth operations across talent acquisition, employee engagement, compliance, and workforce management. Acts as the key HR partner for the Unit Head and all departmental leaders. Key Responsibilities: Manage day-to-day HR operations of the hospital unit. Drive manpower planning, recruitment, and onboarding in alignment with unit requirements. Handle employee relations, grievance redressal, and ensure employee satisfaction. Oversee time office, payroll input...

-Recruitment & On boarding -Employee Records and Administration -Employee Relations -Compliance & Policy -Payroll Management -Assist in Training & Development -Performance Monitoring - HR Administrative and operational duties -Reporting to HO Required Candidate profile -MBA Graduate with 4 to 7 years experience in handling HR Operations -Prefer candidates from Automobile sector -Male/Female candidates may apply

-Recruitment & On boarding -Employee Records and Administration -Employee Relations -Compliance & Policy -Payroll Management -Assist in Training & Development -Performance Monitoring - HR Administrative and operational duties -Reporting to HO Required Candidate profile -MBA Graduate with 4 to 7 years experience in handling HR Operations -Prefer candidates from Automobile sector -Male/Female candidates may apply

-Recruitment & On boarding -Employee Records and Administration -Employee Relations -Compliance & Policy -Payroll Management -Assist in Training & Development -Performance Monitoring - HR Administrative and operational duties -Reporting to HO Required Candidate profile -MBA Graduate with 4 to 7 years experience in handling HR Operations -Prefer candidates from Automobile sector -Male/Female candidates may apply

About The Role Relationship Manager-Commercial Vehicle (CV)-Retail-Marketing Branches Operations JOB DESCRIPTION To handle customer service requirements like account opening, DMAT account opening, grievances, liability product selling, education on product features, cheque book issuance. Quality of advice given to customers as determined by customers and supervisor. Speed and efficiency of service given. Sales targets for bank and investment products. Going beyond the professed need of the customer by providing other products. Enhancement of customer value. Cross-sale of assets products. Back-up to relationship managers holding HNI relationships. Ensure low attrition ratios. Customer acquisi...

About The Role Relationship Manager-Commercial Vehicle (CV)-Retail-Marketing Branches Operations JOB DESCRIPTION To handle customer service requirements like account opening, DMAT account opening, grievances, liability product selling, education on product features, cheque book issuance. Quality of advice given to customers as determined by customers and supervisor. Speed and efficiency of service given. Sales targets for bank and investment products. Going beyond the professed need of the customer by providing other products. Enhancement of customer value. Cross-sale of assets products. Back-up to relationship managers holding HNI relationships. Ensure low attrition ratios. Customer acquisi...

About The Role Coordinate with government missionaries/district personnel/collector to identify women centric groups in lead state (SHGs, Angadwadis, CBCs etc.) Coordinate with Marketing team for insurance awareness campaigns in TN & Puducherry Schedule monthly meetings with other insurers & IRDAI SLCO Identify & liaise with gram panchayats / sachivs (esp. in allotted districts) Business planning for the lead state - along with the national head Experience in handling rural markets, micro insurance business or some background of working with MFIs in the past Strong understanding of Life Insurance (LI) products and their features Good understanding of government schemes and government departm...

Roles and Responsibilities * Manage onboarding process for new employees, including joining formalities and induction program. * Handle grievances and ensure timely resolution through effective grievance handling mechanisms. * Oversee attendance management, leave management, payroll processing, and payroll management to ensure compliance with company policies. * Ensure smooth exit process by coordinating with departing employees and conducting exit interviews.

About The Role Relationship Manager-Commercial Vehicle (CV)-Saral Auto-SA-Marketing Branches Operations JOB DESCRIPTION To handle customer service requirements like account opening, DMAT account opening, grievances, liability product selling, education on product features, cheque book issuance. Quality of advice given to customers as determined by customers and supervisor. Speed and efficiency of service given. Sales targets for bank and investment products. Going beyond the professed need of the customer by providing other products. Enhancement of customer value. Cross-sale of assets products. Back-up to relationship managers holding HNI relationships. Ensure low attrition ratios. Customer ...

About The Role Description for Internal Candidates To handle customer service requirements like account opening, DMAT account opening, grievances, liability product selling, education on product features, cheque book issuance. Quality of advice given to customers as determined by customers and supervisor. Speed and efficiency of service given. Sales targets for bank and investment products. Going beyond the professed need of the customer by providing other products. Enhancement of customer value. Cross-sale of assets products. Back-up to relationship managers holding HNI relationships. Ensure low attrition ratios. Customer acquisition through referrals from existing customers. Graduates with...

About The Role Relationship Manager-Commercial Vehicle (CV)-Retail-Marketing Branches Operations JOB DESCRIPTION To handle customer service requirements like account opening, DMAT account opening, grievances, liability product selling, education on product features, cheque book issuance. Quality of advice given to customers as determined by customers and supervisor. Speed and efficiency of service given. Sales targets for bank and investment products. Going beyond the professed need of the customer by providing other products. Enhancement of customer value. Cross-sale of assets products. Back-up to relationship managers holding HNI relationships. Ensure low attrition ratios. Customer acquisi...

About The Role Relationship Manager-Commercial Vehicle (CV)-Retail-Marketing Branches Operations JOB DESCRIPTION To handle customer service requirements like account opening, DMAT account opening, grievances, liability product selling, education on product features, cheque book issuance. Quality of advice given to customers as determined by customers and supervisor. Speed and efficiency of service given. Sales targets for bank and investment products. Going beyond the professed need of the customer by providing other products. Enhancement of customer value. Cross-sale of assets products. Back-up to relationship managers holding HNI relationships. Ensure low attrition ratios. Customer acquisi...

About The Role Relationship Manager-Commercial Vehicle (CV)-Saral Auto-SA-Marketing Branches Operations JOB DESCRIPTION To handle customer service requirements like account opening, DMAT account opening, grievances, liability product selling, education on product features, cheque book issuance. Quality of advice given to customers as determined by customers and supervisor. Speed and efficiency of service given. Sales targets for bank and investment products. Going beyond the professed need of the customer by providing other products. Enhancement of customer value. Cross-sale of assets products. Back-up to relationship managers holding HNI relationships. Ensure low attrition ratios. Customer ...

About The Role To handle customer service requirements like account opening, DMAT account opening, grievances, liability product selling, education on product features, cheque book issuance. Quality of advice given to customers as determined by customers and supervisor. Speed and efficiency of service given. Sales targets for bank and investment products. Going beyond the professed need of the customer by providing other products. Enhancement of customer value. Cross-sale of assets products. Back-up to relationship managers holding HNI relationships. Ensure low attrition ratios. Customer acquisition through referrals from existing customers. Graduates with total experience of 1-3 years with ...

About The Role Coordinate with government missionaries/district personnel/collector to identify women centric groups in lead state (SHGs, Angadwadis, CBCs etc.) Coordinate with Marketing team for insurance awareness campaigns in TN & Puducherry Schedule monthly meetings with other insurers & IRDAI SLCO Identify & liaise with gram panchayats / sachivs (esp. in allotted districts) Business planning for the lead state - along with the national head Experience in handling rural markets, micro insurance business or some background of working with MFIs in the past Strong understanding of Life Insurance (LI) products and their features Good understanding of government schemes and government departm...

• Managing all HR/ER Generalist activities at Factory & HO • Welfare • Administration • HR Policies, Performance Management • Lead HR Operations • Drive engagement • Payroll data, Salaries & Bonus calculations incl PF ESIC • Regular Reporting & MIS Required Candidate profile - MBA / PG - 7 to 15 years in HR - MUST Have exp in working in a Plant/Factory - Good exp as an HR Generalist / HR Operations - Exp on Labour Laws, Appraisal, Policies - Good communication & attitude Perks and benefits Great opportunity to enter a growing organization

About Policybazaar.com PolicyBazaar.com is India's leading digital insurance marketplace and one of the most valuable insur-tech companies globally. We started our journey in 2008; in 2018 we became just the third Unicorn in India and went public in 2021. At its core, Policybazaar is a data and technology company that has revolutionized the insurance market in India. We deploy cutting-edge technology, advanced data analytics, and AI/ML to offer customer-centric products, optimize customer journeys, and ensure superior customer experiences across the insurance value chain. We have played a major role in transforming how protection insurance products are bought in India, sourcing a significant...

Develop and implement HR strategies and initiatives aligned with the overall business strategy.Manage the overall recruitment and selection process.Handling end-to-end recruitment process.Bridge management and employee relations by addressing demands

Handling end-to-end recruitment process. Bridge management and employee relations by addressing demands, grievances, or other issues. Develop and monitor overall HR strategies, systems, tactics, and procedures across the organization.

End-to-end recruitment for onsite/offshore needs via portals & LinkedIn.Manage HR tasks: JD design, onboarding, payroll, compliance,engagement, training, grievances & exits. Maintain HR/CRM data & MIS on Google Drive/OneDrive.

As an HR Business Partner at our company, you will play a crucial role in collaborating with business leaders to align HR strategies with business objectives, ultimately driving organizational success. Your key responsibilities will include: - Leading and coordinating the induction and onboarding process for new hires to ensure a seamless integration into the organization. - Addressing employee concerns, resolving conflicts, and managing disciplinary actions while upholding compliance with company policies. - Guiding managers through the performance review process and assisting in the development of feedback mechanisms and employee development plans. - Utilizing data and analytics to identif...

As a Team Lead in this role, you will be responsible for leading and inspiring a team to create a supportive work environment that fosters growth and productivity. You will cultivate a culture of communication, teamwork, and continuous improvement. Your role will involve providing coaching and mentorship to staff, promoting their professional development and engagement. You will implement strategies to optimize workflow and achieve operational goals, while monitoring performance metrics to address challenges and improve outcomes. Upholding high standards of customer service will be crucial, as you address customer needs and feedback promptly and effectively. Additionally, you will be involve...

About the Role We are looking for a proactive and dynamic HR Executive to join our team. This role is a blend of core recruitment and generalist HR activities , with a strong focus on attracting and retaining top talent in the hospitality sector. The ideal candidate will not only drive the end-to-end hiring process but also support day-to-day HR operations, ensuring smooth employee lifecycle management and a positive workplace culture. Key Responsibilities Recruitment & Talent Acquisition Manage the full recruitment cycle from sourcing to onboarding. Build a strong candidate pipeline through portals, social media, referrals, and networking. Conduct initial screenings and coordinate interview...