Grey Orange seeking a talented and motivated engineers to be part of our world class Customer Assistance Cell operations. As a Senior NOC Engineer you will be part of the Client Service team of Grey Orange and are responsible to Provide Incident Management, Problem Management and Data analysis as per decided SOPs and to ensure ticketing process compliance. Responsibilities: Responsible for providing NOC support, software support, and customer support to internal and/or external clients with a focus on technical background and customer service experience. Identifies patterns and devises ideas to improve customer support ecosystem, leveraging basic Linux commands and troubleshooting skills. Manages customer service complaint management, organization of call centre coordination, and collaboration with stakeholder departments. Should follow the standard pre-decided SOP to resolve and close level 0/1 issues on the first call. Should capture all necessary data and specific details when transferring a ticket for L1/L2 support. Coordinates with technical support team to ensure seamless customer service complaint management and engagement with branches. Should ensure TAT is met as per committed SLAs. Should support CAC manager in ensuring least possible breakdown issues/tickets are being transferred to L2. Should ensure requisite internal/external escalation basis priority, severity and expected/elapsed resolution time. Should prepare and deliver regular productivity and performance reports to all clients as per decided schedule basis AMC. Should ensure all relevant site specific documentation is captured and maintained in a systematic manner across all clients. Should support CAC manager in developing frameworks to predict potential failures based on past issues. Should Monitor proactive alerts in dashboard and ensure that the same is timely communicated and resolved through L1/L2 engineers. Requirements: Any Graduate Engineer with 3-5 yrs experience as NOC engineer at reputed B2B support / NOC team / Telecom Good analytical & Problem solving skills Basic understanding of Linux, Microsoft OS & communication protocols Excellent oral and written communication skills in English Past experience in client service will be an advantage CCNA/ITIL Certification will be an advantage Show more Show less

Responsibilities: End-to-end ownership of multiple components’ design and architecture Design, build, unit test and deploy critical product areas and features, improve existing features Do code reviews with the team and ensure the highest quality of the codebase Establish & own relevant healthy DevOps processes and practices within the team Collaborate and share knowledge within the team to promote technical and self-sufficient teams Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code Solve deep technical challenges at scale with innovation Work closely with senior leadership to align technical direction with business goals Required: 8+ years of experience with successfully building scalable backend systems 1+ year experience working as an technical architect / lead engineer Expertise in architecting large scale, high performance and fault tolerant systems(preferably in Java/Golang) Mastery of cloud native development, container orchestration and infra as a code Experience with working with large-scale SQL and NoSQL databases (MongoDB etc) Well versed with system performance, scalability and observability practices Experience with REST APIs and GraphQL API design and development Experience with healthy DevOps processes and practices (Docker / Kubernetes / CI/CD, etc.) Ability to define and drive long term technical vision despite evolving business needs Ability to lead and influence team with tech transformation and architecture evolution Nice to have skills; Advanced knowledge of concurrency, distributed algorithms and multi-threading Extensive experience with large scale data processing and analytics pipelines Show more Show less

Role: Senior Site Reliability Engineer (SSE III) Responsibilities: Define and enforce SLOs, SLIs, and error budgets across microservices Architect an observability stack (metrics, logs, traces) and drive operational insights Automate toil and manual ops with robust tooling and runbooks Own incident response lifecycle: detection, triage, RCA, and postmortems Collaborate with product teams to build fault-tolerant systems Champion performance tuning, capacity planning, and scalability testing Optimise costs while maintaining the reliability of cloud infrastructure Must-have skills 6+ years in SRE/Infrastructure/Backend related roles using Cloud Native Technologies 2+ years in SRE-specific capacity Strong experience with monitoring/observability tools (Datadog, Prometheus, Grafana, ELK etc.) Experience with infrastructure-as-code (Terraform/Ansible) Proficiency in Kubernetes, service mesh (Istio/Linkerd), and container orchestration Deep understanding of distributed systems, networking, and failure domains Expertise in automation with Python, Bash, or Go Proficient in incident management, SLAs/SLOs, and system tuning Hands-on experience with GCP(preferred)/AWS/Azure and cloud cost optimisation Participation in on-call rotations and running large-scale production systems Nice to have skills: Familiarity with chaos engineering practices and tools (Gremlin, Litmus) Background in performance testing and load simulation (Gatling, Locust, k6, JMeter) Why us? You will be working with a lean team of passionate and talented individuals. We know that working with like-minded people is important. We are on a mission to supercharge brick-and-mortar retail stores in the era of e-commerce. Our customers give us confidence in our journey, and you will have a huge impact with your wor.k You will be free to experiment and can choose to do things differently. Lastly, we deeply care about a culture of being a solver. Come, be one with us! Equal opportunity employer Grey Orange Inc. is an equal employment opportunity employer. The company’s policy is not to discriminate against any applicant or employee based on race, color, religion, national origin, gender, age, sexual orientation, gender identity or expression, veteran status, marital status, mental or physical disability, and genetic information, or any other basis protected by applicable law. Grey Orange also prohibits harassment of applicants or employees based on any of these protected categories. Show more Show less

Job Title Senior Architect About The Role The Senior Architect will be responsible for leading the architectural design and planning process for a variety of projects, ensuring that designs meet client specifications, regulatory requirements, and sustainability standards. This role involves collaboration with stakeholders and driving the strategic vision of architectural projects from conception to completion. Responsibilities - Improve and/or re-architect and/or write new algorithms for functional performance. - Drive product innovation, technology roadmap and provide long-term vision to module teams. - Author system-level high level design documents for cross-functional microservices. - Work on simulations for breakthrough functional and technical performance. - Innovate and dig out patentable solutions to product/technical requirements. - Incorporate proper certification/compliance requirements into the product designs. - Be a focal point of technology for product, engineering and teams that are critical to product. - Participate in strategic planning for the product vision and roadmap. - Be involved and pivotal in the company's transformation to a complete SaaS/PaaS product. - Lead PoC for new technologies to continuously improve technical platform and developer experience. Must Have - Experience in algorithmic-heavy and computationally intensive systems is a must. - Proficiency in Java / C++ - Strong knowledge of distributed systems. Skilled in low latency queuing systems - Experience with major architecture patterns. - Well-versed with performance & scalability - Can write clean design documents. Education - Bachelors or masters degree in computer science, Software Engineering, or a related field from a premier institute. Specialization in Computer-Science certifications are added bonus - Over 8 experience in software industry, preferably 1+ years as a senior architect Technical Skills - Proficiency in one or more programming languages such as Java, C++, Python, C#. - Experience with frameworks and libraries relevant to the technology stack. - Problem-Solving Strong analytical and troubleshooting skills. Ability to diagnose and resolve complex problems. - Proficiency in Erlang / Elixir / Scala. - Strong mathematical background Equal Employment Opportunity GreyOrange provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Note For your candidature to be considered on this job, you need to apply necessarily on the company's redirected page of this job. Please make sure you apply on the redirected page as well. Apply Insights Follow-up Save this job for future reference Did you find something suspiciousReport Here! Hide This Job Click here to hide this job for you. You can also choose to hide all the jobs from the recruiter.

Role Principal Architect Location Gurgaon The Principal Architect will be responsible for leading the architectural design and planning process for a variety of projects, ensuring that designs meet client specifications, regulatory requirements, and sustainability standards. This role involves good experience in algorithmic-heavy and computationally intensive systems. Responsibilities : - Improve and/or re-architect and/or write new algorithms for functional performance. - Drive product innovation, technology roadmap and provide long-term vision to module teams. - Author system-level high level design documents for cross-functional microservices. - Work on simulations for breakthrough functional and technical performance. - Innovate and dig out patentable solutions to product/technical requirements. - Incorporate proper certification/compliance requirements into the product designs. - Be a focal point of technology for product, engineering and teams that are critical to product. - Participate in strategic planning for the product vision and roadmap. - Be involved and pivotal in the company's transformation to a complete SaaS/PaaS product. - Lead PoC for new technologies to continuously improve technical platform and developer experience. Must Have : - Experience in algorithmic-heavy and computationally intensive systems is a must. - Proficiency in Java / C++ - Strong knowledge of distributed systems. - Skilled in low latency queuing systems - Experience with major architecture patterns. - Well-versed with performance & scalability - Can write clean design documents. Qualifications : - Education Bachelors or masters degree in computer science, Software Engineering, or a related field from a premier institute. Specialization in Computer-Science certifications are added bonus - Over 12 experience in software industry, preferably 1+ years as a senior architect Technical Skills - Proficiency in one or more programming languages such as Java, C++, Python, C#. - Experience with frameworks and libraries relevant to the technology stack. - Problem-Solving Strong analytical and troubleshooting skills. Ability to diagnose and resolve complex problems. Good to Have : - Proficiency in Erlang / Elixir / Scala. - Strong mathematical background - Exposure to analytics/machine learning - Ability to lead and mentor people. - Background in microservices-architecture - Skilled at thorough REST API designs Note For your candidature to be considered on this job, you need to apply necessarily on the company's redirected page of this job. Please make sure you apply on the redirected page as well. Apply Insights Follow-up Save this job for future reference Did you find something suspiciousReport Here! Hide This Job Click here to hide this job for you. You can also choose to hide all the jobs from the recruiter.

About The Role The Technical Architect will play a pivotal role in designing, developing, and implementing robust, scalable, and high-performing solutions to support GreyOrange's cutting-edge robotics and automation systems. The ideal candidate will have a blend of strong technical expertise, problem-solving skills, and the ability to align technical strategies with business goals. Responsibilities - Code critical sections and key features of the product. Lead and solve key technical challenges in the overall system. - Work in collaboration with Product to write design documents and with architects to create a technical roadmap. - Rearchitect existing algorithms & implementations - Perform code reviews and healthy peer feedback to the team. - Mentor and guide team members technically. - Observe and evangelize best technical practices. - Work with simulations for functional performance. Requirements - 10+ years of work experience, having demonstrated problem solving skills. - Have experience designing and implementing non-trivial software systems (e.g., using multiple processes/threads/IPC etc.) - Development experience using Java, Python, Golang, Erlang (either of these) - Experience working on any micro service platform. - Experience working on REST based API integration. - Good RDBMS skills and experience in DB/SQL - Good understanding of design patterns, object-oriented design, and frameworks. - Experience in Algorithmic development. - Good understanding of version control system. Qualifications - Education Bachelors or masters degree in computer science, Software Engineering, or a related field from a premier institute. Technical Skills - Proficiency in one or more programming languages such as Java, C++, Python, C#. - Experience with frameworks and libraries relevant to the technology stack. - Problem-Solving Strong analytical and troubleshooting skills. Ability to diagnose and resolve complex technical issues. - Communication Excellent verbal and written communication skills. Ability to convey technical information to non-technical stakeholders. Good to Have : - Exposure to serverless technologies - Exposure to various databases and associated technologies like Postgre sql, Redis etc. - Knowledge Docker, Kubernetes and cloud-based deployment environment (AWS,GCP, Azure Cloud etc.). - Knowledge of developing scripts in Python, Shell etc. - Knowledge of working with Time Series databases (Influx etc.) Note For your candidature to be considered on this job, you need to apply necessarily on the company's redirected page of this job. Please make sure you apply on the redirected page as well. Apply Insights Follow-up Save this job for future reference Did you find something suspiciousReport Here! Hide This Job Click here to hide this job for you. You can also choose to hide all the jobs from the recruiter.

About The Role : As a Lead Member Staff Engineer, you will be instrumental in designing and developing high-performance systems. You will work on large-scale projects that impact millions of users globally, focusing on building scalable, efficient, and reliable solutions. This is an opportunity to apply your strong foundation in Data Structures, Algorithms, and programming languages such as C++/ Java/ Python to real-world challenges. Key Responsibilities : - Design, implement, and optimize software systems and applications, ensuring high availability, scalability, and performance. - Lead technical design discussions and contribute to architecture decisions for large-scale projects. - Write clean, maintainable, and efficient code while following best practices for software development. - Collaborate with cross-functional teams, including product managers, designers, and other engineers, to deliver high-quality products. - Mentor and guide junior engineers, providing technical leadership across the team. - Stay up to date with the latest advancements in technology, and advocate for the adoption of modern tools and methodologies. Requirements : - Bachelors or Masters degree in Computer Science, Engineering, or a related field from a top-tier institution. - Solid foundation in Data Structures and Algorithms with an ability to solve complex computational problems. - Proficiency in one or more programming languages, including C++ or Java or Python. - Work in collaboration with architects to write low-level design documents and to create a technical roadmap. - Rearchitect existing algorithms & implementations. Work with simulations for functional performance. - Experience with large-scale systems design and architecture. - Strong problem-solving skills, with a focus on writing efficient and optimized code. - Experience working on any micro service platform. Experience in Algorithmic development. Good understanding of version control system - Experience working on REST based API integration. - Good RDBMS skills and experience in DB/SQL. - Good understanding of design patterns, object-oriented design, and frameworks. - Excellent verbal and written communication skills, with the ability to articulate technical concepts clearly. - Demonstrated ability to take ownership of technical projects and deliver end-to-end solutions. Note For your candidature to be considered on this job, you need to apply necessarily on the company's redirected page of this job. Please make sure you apply on the redirected page as well. Apply Insights Follow-up Save this job for future reference Did you find something suspiciousReport Here! Hide This Job Click here to hide this job for you. You can also choose to hide all the jobs from the recruiter.

Senior QA Engineer - ll Role & Responsibilities Creating and developing automation for the product, and optimizing automation with CI/CD Working side-by-side with developers and peers to create and execute test plans for new features prior to their announcement and release Determining the reproduction steps, scope, and impact of bugs to make it clear how to prioritize Escalating critical bugs and minimising the manual efforts in application testing and delivery. Providing feedback on new features prior to integrating them into future releases Must-have skills Experience with selenium and mobile app automation Experience with programming languages eg. Java/Python Understanding of TestNG framework Experience with Testrail or any other test case management system Experience with Software version control (eg. GIT) Understanding of mobile app automation tools/frameworks such as Appium, BrowserStack etc. Experience with designing end-to-end test-automation suite for module / component / product Solid understanding of test planning, test cases writing skills Clear communication, analytical and problem-solving skills Experience with Jmeter Nice-to-have skills Direct experience with testing Flutter apps Experience with white-box automation testing, API contract testing and quality assurance Experience 5+ years of experience in QA / Software testing 2+ years of experience in mobile app testing Degree An engineering or science background is preferred. A bachelor’s degree and above is preferred Specialisation in Computer science or MOOCs (edX, Coursera) certifications are bonus Show more Show less

Role: Senior DevOps Engineer(SSE III) Responsibilities: Design and implement security automation across CI/CD pipelines Own and evolve the organizations DevSecOps strategy and security-as-code practices Collaborate with devs and SREs to embed threat modeling, SAST, DAST, and IaC scanning \ Establish own relevant healthy DevOps processes and practices within the team Define secure cloud architecture standards for GCP-based services Continuously assess risks, vulnerabilities, and compliance gaps through tooling and process Establish and champion secure coding and deployment practices Lead incident response and create playbooks for security incident Required: 6+ years in DevOps using Cloud Native Technologies 2+ years focused on DevSecOps/Security Engineering Strong experience in CI/CD tools (Jenkins, GitLab CI, ArgoCD, etc.) with security integrations Hands-on with infrastructure as code (Terraform, Helm) and security linters Expertise in container security (Docker, Kubernetes, Aqua/Trivy/Anchore) Ability to implement and maintain SAST, IaC, SCA, DAST, IAST, Container Runtime Security Runtime SCA Familiarity with threat modelling, attack surface reduction, and vulnerability management Experience with REST APIs and GraphQL API design and development Proficient in GCP security services Experience with compliance (SOC2, ISO27001) and policy-as-code (OPA, Sentinel) Why us You will be working with a lean team of passionate and talented individuals. We know that working with like-minded people is important. We are on a mission to supercharge brick-and-mortar retail stores in the era of e-commerce. Our customers give us confidence in our journey, and you will have a huge impact with your wor.k You will be free to experiment and can choose to do things differently. Lastly, we deeply care about a culture of being a solver. Come, be one with us! Equal opportunity employer Grey Orange Inc. is an equal employment opportunity employer. The company s policy is not to discriminate against any applicant or employee based on race, color, religion, national origin, gender, age, sexual orientation, gender identity or expression, veteran status, marital status, mental or physical disability, and genetic information, or any other basis protected by applicable law. Grey Orange also prohibits harassment of applicants or employees based on any of these protected categories.

Position: Assistant Manager - Change and Release Management Location: Gurgaon Job Summary: The opportunity is for a Change and Release Management Learning and Consultant. The individual should be prepared to work in a dynamic and flexible environment and changing requirements with frequent client interactions. Key Responsibilities: Analyze, prioritize, classify, and schedule the Requests for Change (RFCs). Confirms the scope of the change, dependencies impact to the prod environment. Liaise with all necessary parties to coordinate change and release build, testing, and implementation strategies in accordance with schedules. Escalate the RFCs that are beyond the control of the CAB, to the IT executive committee. Review all implemented changes to make sure they have met their objectives. Review all outstanding RFCs awaiting consideration or awaiting action. Analyze Change Records to determine any trends or apparent problems that occur and seek rectification with relevant parties. Facilitate process audits and continual improvement. Experience in Stakeholder Engagement, Communication Planning, Change Measurement and Release Management (Change Readiness/Surveys, Risk Mitigation, Business Readiness). Apply structured global change management methodology and lead deployment activities. Create change management strategy, change plan and responsible for delivering all change management interventions. Working with stakeholders to create awareness, engagement and realize the benefits of change. Support execution of change activities for global region, across sites as necessary. Intermediate level Excel skills. Lead Team for Daily assignments and task allocation and mentorship. Lead Change Management KPIs to meet org Goals. Requirement: Good communication skills. Experience working with Global Clients directly (Verbal comms exp preferred). ITIL Framework Awareness; ITIL V3 or V4 Certifications. Sets personal professional goals and takes accountability for own development Seeks feedback and reflect accordingly to improve performance Ability to communicate effectively with international clients and lead conversation Minimum 6-7 year of experience in Change and Release Management Preferred candidates with SDLC knowledge (Software development Life cycle)

The Technical Architect will play a pivotal role in designing, developing, and implementing robust, scalable, and high-performing solutions to support GreyOrange's cutting-edge robotics and automation systems. The ideal candidate will have a blend of strong technical expertise, problem-solving skills, and the ability to align technical strategies with business goals. Responsibilities : - Code critical sections and key features of the product. Lead and solve key technical challenges in the overall system. - Work in collaboration with Product to write design documents and with architects to create a technical roadmap. - Rearchitect existing algorithms & implementations - Perform code reviews and healthy peer feedback to the team. - Mentor and guide team members technically. - Observe and evangelize best technical practices. - Work with simulations for functional performance. Requirements : - 10+ years of work experience, having demonstrated problem solving skills. - Have experience designing and implementing non-trivial software systems (e.g., using multiple processes/threads/IPC etc.) - Development experience using Java, Python, Golang, Erlang (either of these) - Experience working on any micro service platform. - Experience working on REST based API integration. - Good RDBMS skills and experience in DB/SQL - Good understanding of design patterns, object-oriented design, and frameworks. - Experience in Algorithmic development. - Good understanding of version control system. Qualifications : - Education : Bachelors or masters degree in computer science, Software Engineering, or a related field from a premier institute. Technical Skills : - Proficiency in one or more programming languages such as Java, C++, Python, C#. - Experience with frameworks and libraries relevant to the technology stack. - Problem-Solving : Strong analytical and troubleshooting skills. Ability to diagnose and resolve complex technical issues. - Communication : Excellent verbal and written communication skills. Ability to convey technical information to non-technical stakeholders. Good to Have : - Exposure to serverless technologies - Exposure to various databases and associated technologies like Postgre sql, Redis etc. - Knowledge Docker, Kubernetes and cloud-based deployment environment (AWS,GCP, Azure Cloud etc.). - Knowledge of developing scripts in Python, Shell etc. - Knowledge of working with Time Series databases (Influx etc.)

The Senior Architect will be responsible for leading the architectural design and planning process for a variety of projects, ensuring that designs meet client specifications, regulatory requirements, and sustainability standards. This role involves collaboration with stakeholders and driving the strategic vision of architectural projects from conception to completion. Responsibilities : - Improve and/or re-architect and/or write new algorithms for functional performance. - Drive product innovation, technology roadmap and provide long-term vision to module teams. - Author system-level high level design documents for cross-functional microservices. - Work on simulations for breakthrough functional and technical performance. - Innovate and dig out patentable solutions to product/technical requirements. - Incorporate proper certification/compliance requirements into the product designs. - Be a focal point of technology for product, engineering and teams that are critical to product. - Participate in strategic planning for the product vision and roadmap. - Be involved and pivotal in the company's transformation to a complete SaaS/PaaS product. - Lead PoC for new technologies to continuously improve technical platform and developer experience. Must Have : - Experience in algorithmic-heavy and computationally intensive systems is a must. - Proficiency in Java / C++ - Strong knowledge of distributed systems. Skilled in low latency queuing systems - Experience with major architecture patterns. - Well-versed with performance & scalability - Can write clean design documents. Education : - Bachelors or masters degree in computer science, Software Engineering, or a related field from a premier institute. Specialization in Computer-Science certifications are added bonus - Over 8 experience in software industry, preferably 1+ years as a senior architect Technical Skills : - Proficiency in one or more programming languages such as Java, C++, Python, C#. - Experience with frameworks and libraries relevant to the technology stack. - Problem-Solving : Strong analytical and troubleshooting skills. Ability to diagnose and resolve complex problems. - Proficiency in Erlang / Elixir / Scala. - Strong mathematical background

Responsibilities : - Define and enforce SLOs, SLIs, and error budgets across microservices - Architect an observability stack (metrics, logs, traces) and drive operational insights - Automate toil and manual ops with robust tooling and runbooks - Own incident response lifecycle: detection, triage, RCA, and postmortems - Collaborate with product teams to build fault-tolerant systems - Champion performance tuning, capacity planning, and scalability testing - Optimise costs while maintaining the reliability of cloud infrastructure Must have Skills : - 6+ years in SRE/Infrastructure/Backend related roles using Cloud Native Technologies - 2+ years in SRE-specific capacity - Strong experience with monitoring/observability tools (Datadog, Prometheus, Grafana, ELK etc.) - Experience with infrastructure-as-code (Terraform/Ansible) - Proficiency in Kubernetes, service mesh (Istio/Linkerd), and container orchestration - Deep understanding of distributed systems, networking, and failure domains - Expertise in automation with Python, Bash, or Go - Proficient in incident management, SLAs/SLOs, and system tuning - Hands-on experience with GCP (preferred)/AWS/Azure and cloud cost optimisation - Participation in on-call rotations and running large-scale production systems Nice to have skills : - Familiarity with chaos engineering practices and tools (Gremlin, Litmus) - Background in performance testing and load simulation (Gatling, Locust, k6, JMeter)

Job Responsibilities: Responsible for efficiently handling and resolving 1st level technical issues of GOR Products. Responsible for Sites remote monitoring Key KPIs and Matrices. No Ranger can exceed 30 min elapsed time i.e. Ranger stuck in Error, Processing, or any other task that falls under Alert Type 1 Send MLE snapshot before and at the end of the shift Coordinate with onsite engineers (managing the field) to help recover the rangers based on alerts in MLE dashboard. Ensure timely and effective action as per the decided workflow based on priority and severity for each ticket. Should ensure adherence to committed SLA's for each reported issue. Should follow ticketing SOP's and ensure tickets are being generated with all relevant technical details captured for every issue. Should follow internal escalation matrix basis severity and resolution time. Should ensure all relevant site-specific technical documentation as well as documentation regarding new product lines/or features are accurately captured from sites and shared with the team. Should support L3 Hardware lead in developing an eminently capable and technically competent team of engineers to provide dedicated support for the Regional/ Partners and Customers. Responsible for creating and monitoring hardware components across sites. Should develop a framework to predict potential/future failures and ensure requisite preventive measures are taken. Perform and provide counsel on diagnosing and repairing equipment and systems (both hardware and software) Ensure customer satisfaction through direct liaison with client representatives, customers and service recipients. Achievement, measurement and reporting of performance indicators and site service objectives. Report near misses, incidents and other opportunities for improvement. Show more Show less

Job Responsibilities: Develop, test, and maintain backend services using Java and Golang. Design APIs and microservices for scalability and performance, collaborating with front-end teams to ensure seamless integration. Optimize application performance, and troubleshoot issues with a focus on performance tuning, scalability, and security. Work with relational (e.g., MySQL, PostgreSQL) and NoSQL databases (e.g., MongoDB) to build and manage data structures. Write clean, well-documented code, adhering to best practices in coding standards and architecture. Contribute to DevOps practices like CI/CD pipelines, and collaborate on containerization (Docker) and orchestration (Kubernetes) efforts. Implement monitoring and logging systems to ensure system stability and detect potential issues proactively. Participate in code reviews and mentoring of junior team members. Keep up-to-date with new technologies, testing tools, and best practices.

Role : Principal Architect Location : Gurgaon The Principal Architect will be responsible for leading the architectural design and planning process for a variety of projects, ensuring that designs meet client specifications, regulatory requirements, and sustainability standards. This role involves good experience in algorithmic-heavy and computationally intensive systems. Responsibilities : - Improve and/or re-architect and/or write new algorithms for functional performance. - Drive product innovation, technology roadmap and provide long-term vision to module teams. - Author system-level high level design documents for cross-functional microservices. - Work on simulations for breakthrough functional and technical performance. - Innovate and dig out patentable solutions to product/technical requirements. - Incorporate proper certification/compliance requirements into the product designs. - Be a focal point of technology for product, engineering and teams that are critical to product. - Participate in strategic planning for the product vision and roadmap. - Be involved and pivotal in the company's transformation to a complete SaaS/PaaS product. - Lead PoC for new technologies to continuously improve technical platform and developer experience. Must Have : - Experience in algorithmic-heavy and computationally intensive systems is a must. - Proficiency in Java / C++ - Strong knowledge of distributed systems. - Skilled in low latency queuing systems - Experience with major architecture patterns. - Well-versed with performance & scalability - Can write clean design documents. Qualifications : - Education : Bachelors or masters degree in computer science, Software Engineering, or a related field from a premier institute. Specialization in Computer-Science certifications are added bonus - Over 12 experience in software industry, preferably 1+ years as a senior architect Technical Skills : - Proficiency in one or more programming languages such as Java, C++, Python, C#. - Experience with frameworks and libraries relevant to the technology stack. - Problem-Solving : Strong analytical and troubleshooting skills. Ability to diagnose and resolve complex problems. Good to Have : - Proficiency in Erlang / Elixir / Scala. - Strong mathematical background - Exposure to analytics/machine learning - Ability to lead and mentor people. - Background in microservices-architecture - Skilled at thorough REST API designs Note : For your candidature to be considered on this job, you need to apply necessarily on the company's redirected page of this job. Please make sure you apply on the redirected page as well.

Role Overview : We are looking for a Technical Manager to lead the Software Development efforts for GreyMatter Solutions. As the Technical Manager, you will spearhead the development, focusing on designing, developing, and scaling highly reliable and robust software that powers the core functionalities of our GreyMatter product. Your role will be pivotal in guiding the team to deliver high-quality software solutions that enhance our platforms ability to handle the complex, real-time demands of modern warehouse operations. This role is ideal for a technically strong leader with hands-on software development experience, a passion for innovation, and proven expertise in managing teams to build world-class software products. Key Responsibilities : - Technical Leadership : Lead and manage the software development life cycle of the team, including architecture, design, coding, testing, and deployment of GreyMatter solutions. - Product Development : Work closely with product management, design, and other engineering teams to develop scalable solutions that align with business needs and deliver seamless performance in high-stakes environments. - Team Management : Mentor and lead a team of software engineers, providing guidance in best practices for software development, code reviews, and technology stack choices. Foster a culture of collaboration, continuous learning, and innovation within the team. - Platform Optimization : Drive the architectural direction for our platform, focusing on scalability, reliability, and maintainability. Ensure that the software components are designed to handle high transaction volumes, complex workflows, and real-time processing. - Project Management : Manage multiple development projects, ensuring timely delivery of features, adherence to quality standards, and risk mitigation. Oversee sprint planning, backlog management, and resource allocation. - Innovation : Stay up-to-date with the latest trends in AI, cloud technologies, and software engineering practices. Drive innovation by experimenting with new technologies and processes to enhance the performance and capabilities. Requirements : - Experience : 10+ years of software development experience with at least 2+ years in a technical leadership or management role. - Education : Bachelor's or Masters degree in Computer Science, Engineering, or a related field. Technical Expertise : - Strong proficiency in programming languages such as Java, Python, Golang OR Erlang. - Expertise in designing and developing distributed systems, microservices, and APIs. - Experience working on REST and asynchronous API integration - Deep understanding of database technologies (SQL, NoSQL), real-time data processing, and messaging systems (Kafka, RabbitMQ, etc.). - Strong knowledge of containerization (Docker, Kubernetes) and DevOps practices (CI/CD, monitoring, automation). - Experience with IoT (Internet of Things) technologies : Strong understanding of IoT frameworks and communication protocols (e.g., MQTT, CoAP, HTTP), and how these technologies integrate with cloud platforms and real-time systems. - Good understanding of version control systems, build management and testing technologies. Design principles for scalable architecture. - Leadership Skills : Proven experience in managing and growing high-performing engineering teams, fostering collaboration, and driving engineering excellence. - Problem-Solving Skills : Ability to handle complex technical challenges, make sound decisions under pressure, and creatively solve problems with a focus on results. - Communication Skills : Excellent verbal and written communication skills, with the ability to convey complex technical concepts to both technical and non-technical stakeholders. Good to Have : - Exposure to serverless technologies - Application of machine learning for problem solving - Exposure to various databases and messaging technologies like Postgre SQL, Redis, Kafka, RabbitMQ, Elastic etc. - Knowledge of Container, Kubernetes and cloud-based deployment environment (AWS, GCP, Azure Cloud etc.). - Knowledge of developing scripts in Python, Shell etc. - Knowledge of working with Time Series databases (Influx etc.)

Role Overview: We are looking for a Technical Manager to lead the Software Development efforts for GreyMatter Solutions. As the Technical Manager, you will spearhead the development, focusing on designing, developing, and scaling highly reliable and robust software that powers the core functionalities of our GreyMatter product. Your role will be pivotal in guiding the team to deliver high-quality software solutions that enhance our platforms ability to handle the complex, real-time demands of modern warehouse operations. This role is ideal for a technically strong leader with hands-on software development experience, a passion for innovation, and proven expertise in managing teams to build world-class software products. Key Responsibilities: - Technical Leadership: Lead and manage the software development life cycle of the team, including architecture, design, coding, testing, and deployment of GreyMatter solutions. - Product Development: Work closely with product management, design, and other engineering teams to develop scalable solutions that align with business needs and deliver seamless performance in high-stakes environments. - Team Management: Mentor and lead a team of software engineers, providing guidance in best practices for software development, code reviews, and technology stack choices. Foster a culture of collaboration, continuous learning, and innovation within the team. - Platform Optimization: Drive the architectural direction for our platform, focusing on scalability, reliability, and maintainability. Ensure that the software components are designed to handle high transaction volumes, complex workflows, and real-time processing. - Project Management: Manage multiple development projects, ensuring timely delivery of features, adherence to quality standards, and risk mitigation. Oversee sprint planning, backlog management, and resource allocation. - Innovation: Stay up-to-date with the latest trends in AI, cloud technologies, and software engineering practices. Drive innovation by experimenting with new technologies and processes to enhance the performance and capabilities. Requirements: - Experience: 10+ years of software development experience with at least 2+ years in a technical leadership or management role. - Education: Bachelor's or Masters degree in Computer Science, Engineering, or a related field. Technical Expertise: - Strong proficiency in programming languages such as Java, Python, Golang OR Erlang. - Expertise in designing and developing distributed systems, microservices, and APIs. - Experience working on REST and asynchronous API integration - Deep understanding of database technologies (SQL, NoSQL), real-time data processing, and messaging systems (Kafka, RabbitMQ, etc.). - Strong knowledge of containerization (Docker, Kubernetes) and DevOps practices (CI/CD, monitoring, automation). - Experience with IoT (Internet of Things) technologies: Strong understanding of IoT frameworks and communication protocols (e.g., MQTT, CoAP, HTTP), and how these technologies integrate with cloud platforms and real-time systems. - Good understanding of version control systems, build management and testing technologies. - Design principles for scalable architecture. - Leadership Skills: Proven experience in managing and growing high-performing engineering teams, fostering collaboration, and driving engineering excellence. - Problem-Solving Skills: Ability to handle complex technical challenges, make sound decisions under pressure, and creatively solve problems with a focus on results. - Communication Skills: Excellent verbal and written communication skills, with the ability to convey complex technical concepts to both technical and non-technical stakeholders. Good to Have: - Exposure to serverless technologies - Application of machine learning for problem solving - Exposure to various databases and messaging technologies like Postgre SQL, Redis, Kafka, RabbitMQ, Elastic etc. - Knowledge of Container, Kubernetes and cloud-based deployment environment (AWS, GCP, Azure Cloud etc.) - Knowledge of developing scripts in Python, Shell etc. - Knowledge of working with Time Series databases (Influx etc.) Note: For your candidature to be considered on this job, you need to apply necessarily on the company's redirected page of this job. Please make sure you apply on the redirected page as well.

As a Lead Member Staff Engineer, you will be instrumental in designing and developing high-performance systems. You will work on large-scale projects that impact millions of users globally, focusing on building scalable, efficient, and reliable solutions. This is an opportunity to apply your strong foundation in Data Structures, Algorithms, and programming languages such as C++/ Java/ Python to real-world challenges. Key Responsibilities : - Design, implement, and optimize software systems and applications, ensuring high availability, scalability, and performance. - Lead technical design discussions and contribute to architecture decisions for large-scale projects. - Write clean, maintainable, and efficient code while following best practices for software development. - Collaborate with cross-functional teams, including product managers, designers, and other engineers, to deliver high-quality products. - Mentor and guide junior engineers, providing technical leadership across the team. - Stay up to date with the latest advancements in technology, and advocate for the adoption of modern tools and methodologies. Requirements : - Bachelors or Masters degree in Computer Science, Engineering, or a related field from a top-tier institution. - Solid foundation in Data Structures and Algorithms with an ability to solve complex computational problems. - Proficiency in one or more programming languages, including C++ or Java or Python. - Work in collaboration with architects to write low-level design documents and to create a technical roadmap. - Rearchitect existing algorithms & implementations. Work with simulations for functional performance. - Experience with large-scale systems design and architecture. - Strong problem-solving skills, with a focus on writing efficient and optimized code. - Experience working on any micro service platform. Experience in Algorithmic development. Good understanding of version control system - Experience working on REST based API integration. - Good RDBMS skills and experience in DB/SQL. - Good understanding of design patterns, object-oriented design, and frameworks. - Excellent verbal and written communication skills, with the ability to articulate technical concepts clearly. - Demonstrated ability to take ownership of technical projects and deliver end-to-end solutions.

Responsible for efficiently handling and resolving 1st level technical issues of GOR Products. Responsible for Sites remote monitoring Key KPIs and Matrices. No Ranger can exceed 30 min elapsed time ie Ranger stuck in Error, Processing, or any other task that falls under Alert Type 1 Send MLE snapshot before and at the end of the shift Coordinate with onsite engineers (managing the field) to help recover the rangers based on alerts in MLE dashboard. Ensure timely and effective action as per the decided workflow based on priority and severity for each ticket. Should ensure adherence to committed SLAs for each reported issue. Should follow ticketing SOPs and ensure tickets are being generated with all relevant technical details captured for every issue. Should follow internal escalation matrix basis severity and resolution time. Should ensure all relevant site-specific technical documentation as we'll as documentation regarding new product lines/or features are accurately captured from sites and shared with the team. Should support L3 Hardware lead in developing an eminently capable and technically competent team of engineers to provide dedicated support for the Regional/ Partners and Customers. Responsible for creating and monitoring hardware components across sites. Should develop a framework to predict potential/future failures and ensure requisite preventive measures are taken . Perform and provide counsel on diagnosing and repairing equipment and systems (both hardware and software) Ensure customer satisfaction through direct liaison with client representatives, customers and service recipients. Achievement, measurement and reporting of performance indicators and site service objectives. Report near misses, incidents and other opportunities for improvement