We are seeking a highly motivated and technically proficient Technical Support Executive to provide exceptional support to our web hosting customers. The ideal candidate will be an expert in troubleshooting web hosting issues, comfortable navigating control panels like cPanel and Plesk , and dedicated to providing timely and effective assistance across multiple communication channels. Key Responsibilities Customer Support & Communication Provide first-line and second-line technical support to customers via Live Chat, Phone, Email , and our Ticket System . Respond to customer inquiries promptly, professionally, and courteously, ensuring a high level of customer satisfaction. Communicate complex technical issues and solutions clearly to users of varying technical abilities. Document all support interactions, troubleshooting steps, and resolutions accurately in the ticketing system. Technical Troubleshooting & Resolution Diagnose and resolve technical issues related to web hosting services , including: Website errors (e.g., 5xx errors, common CMS issues like WordPress, Joomla, etc.). Email configuration and delivery issues (SMTP, POP3, IMAP). FTP/SFTP access and file management. DNS, domain pointing, and propagation issues. SSL certificate installation and troubleshooting. Basic server-side issues (e.g., resource usage, slow performance). Assist customers with account-related tasks, including setup, configuration, and migration. Perform basic administrative tasks on web servers (primarily Linux-based). Escalate complex or unresolved issues to senior support engineers or system administrators as per established procedures. Product Knowledge & Expertise Demonstrate strong working knowledge of popular web hosting control panels, specifically cPanel and Plesk , to assist customers with: Creating/managing domains, subdomains, and add-on domains. Managing email accounts, forwarders, and autoresponders. Using the file manager and performing backups/restores. Database management (MySQL/MariaDB, phpMyAdmin). Maintain continuous learning on new hosting technologies, products, and services offered by the company. Required Skills & Qualifications 1+ years of proven experience in a technical support role, preferably within a web hosting or IT environment. Essential: Strong proficiency and hands-on experience with cPanel and Plesk . Solid understanding of fundamental web hosting technologies (DNS, HTTP/HTTPS, FTP, SSL). Familiarity with operating systems (primarily Linux and basics of Windows Server). Excellent written and verbal communication skills for clear and effective communication on all support channels (Chat, Phone, Email). Exceptional problem-solving, analytical, and critical thinking skills. Ability to manage time effectively, prioritize tasks, and handle a high volume of inquiries in a fast-paced environment. A Plus if you have Knowledge of scripting languages (e.g., PHP, Bash). Familiarity with common Content Management Systems (CMS) like WordPress. Experience with ticketing systems (e.g., Zendesk, Freshdesk, WHMCS). Job Type: Full-time Pay: ₹10,000.00 - ₹25,000.00 per month Application Question(s): Knowledge of Plesk / cPanel ? Experience: Tech Support: 1 year (Preferred) Work Location: In person Application Deadline: 15/11/2025 Expected Start Date: 18/11/2025
We are looking for an experienced Digital Marketer / Ads Manager who can run high-performance campaigns across global markets. The ideal candidate has strong experience in selling digital products, online services and physical products through paid advertising and understands what drives conversions across different customer segments. About the Role You will manage performance-driven campaigns for a variety of offerings, including: Digital Products: software tools, web hosting, SaaS, subscriptions, online utilities Services: managed hosting, cloud services, consulting, support services Physical Products: IT equipment, accessories, electronics and other consumer products Your role will be to scale sales across local and international markets through strategic targeting, creative optimisation and continuous performance analysis. Key Responsibilities Plan, create and manage paid ad campaigns on: Google Ads, Microsoft Ads (Bing/MSN), LinkedIn Ads, Facebook/Instagram, YouTube and additional performance networks. Promote digital products, online services and physical products across global audiences . Conduct keyword research, audience targeting, segmentation and competitor analysis. Develop engaging ad copy, creatives, CTAs and landing page optimisation recommendations. Optimise campaigns for conversions, ROAS and cost efficiency. Manage campaign budgets and scale profitable campaigns. Implement and maintain tracking—pixels, UTM parameters, analytics, conversion events. Prepare performance reports with insights and actionable recommendations. Stay updated with advertising trends, platform updates and global market shifts. Requirements Minimum 2 years of proven experience in digital marketing with strong performance advertising skills. Experience selling digital products, online services and physical products . Strong understanding of Google Ads, Microsoft Ads, LinkedIn Ads, Meta Ads , and other paid platforms. Experience in running campaigns for international markets . Solid understanding of analytics, attribution, tracking and optimisation. Strong copywriting and communication skills. Analytical mindset with a data-driven approach to decision-making. Preferred Experience in SaaS, web hosting, cloud services or IT/tech products. Google, Meta or LinkedIn advertising certifications. Experience in conversion optimisation and landing page strategy. Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹30,000.00 per month Experience: digital marketing: 1 year (Preferred) Work Location: In person
We are looking for an experienced Digital Marketer / Ads Manager who can run high-performance campaigns across global markets. The ideal candidate has strong experience in selling digital products, online services and physical products through paid advertising and understands what drives conversions across different customer segments. About the Role You will manage performance-driven campaigns for a variety of offerings, including: Digital Products: software tools, web hosting, SaaS, subscriptions, online utilities Services: managed hosting, cloud services, consulting, support services Physical Products: IT equipment, accessories, electronics and other consumer products Your role will be to scale sales across local and international markets through strategic targeting, creative optimisation and continuous performance analysis. Key Responsibilities Plan, create and manage paid ad campaigns on: Google Ads, Microsoft Ads (Bing/MSN), LinkedIn Ads, Facebook/Instagram, YouTube and additional performance networks. Promote digital products, online services and physical products across global audiences . Conduct keyword research, audience targeting, segmentation and competitor analysis. Develop engaging ad copy, creatives, CTAs and landing page optimisation recommendations. Optimise campaigns for conversions, ROAS and cost efficiency. Manage campaign budgets and scale profitable campaigns. Implement and maintain tracking—pixels, UTM parameters, analytics, conversion events. Prepare performance reports with insights and actionable recommendations. Stay updated with advertising trends, platform updates and global market shifts. Requirements Minimum 2 years of proven experience in digital marketing with strong performance advertising skills. Experience selling digital products, online services and physical products . Strong understanding of Google Ads, Microsoft Ads, LinkedIn Ads, Meta Ads , and other paid platforms. Experience in running campaigns for international markets . Solid understanding of analytics, attribution, tracking and optimisation. Strong copywriting and communication skills. Analytical mindset with a data-driven approach to decision-making. Preferred Experience in SaaS, web hosting, cloud services or IT/tech products. Google, Meta or LinkedIn advertising certifications. Experience in conversion optimisation and landing page strategy. Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹35,000.00 per month Work Location: In person
As a Graphic and Website Designer Intern, you will be responsible for assisting in designing and implementing visually appealing and user-friendly websites. You should have a strong understanding of WordPress and PHP, with a keen eye for detail and a passion for delivering high-quality web experiences. What You’ll Be Doing: Assisting in the design and development of responsive websites. Collaborating with our design and development teams to create beautiful, user-friendly digital experiences. Creating wireframes, mockups, and prototypes. Updating and maintaining existing websites as needed. Conducting design tests and assisting with troubleshooting. What We’re Looking For: A portfolio showcasing design projects (personal projects welcome!). Familiarity with design tools like Figma, Adobe Creative Suite (Photoshop, Illustrator, XD), or similar. Basic understanding of HTML, CSS, and JavaScript is a plus. A passion for web design and keen attention to detail. Excellent communication skills and ability to work collaboratively. Strong desire to learn and grow within the field of web design. Job Type: Full-time Pay: ₹7,000.00 - ₹10,000.00 per month Work Location: In person
As a Graphic and Website Designer Intern, you will be responsible for assisting in designing and implementing visually appealing and user-friendly websites. You should have a strong understanding of WordPress and PHP, with a keen eye for detail and a passion for delivering high-quality web experiences. What You’ll Be Doing: Assisting in the design and development of responsive websites. Collaborating with our design and development teams to create beautiful, user-friendly digital experiences. Creating wireframes, mockups, and prototypes. Updating and maintaining existing websites as needed. Conducting design tests and assisting with troubleshooting. What We’re Looking For: A portfolio showcasing design projects (personal projects welcome!). Familiarity with design tools like Figma, Adobe Creative Suite (Photoshop, Illustrator, XD), or similar. Basic understanding of HTML, CSS, and JavaScript is a plus. A passion for web design and keen attention to detail. Excellent communication skills and ability to work collaboratively. Strong desire to learn and grow within the field of web design. Job Type: Full-time Pay: ₹7,000.00 - ₹10,000.00 per month Work Location: In person
We are looking for a motivated and eager-to-learn Technical Support Executive to assist our web hosting customers with day-to-day technical queries. This role is ideal for fresh graduates or candidates with basic technical knowledgewho are keen to build a career in web hosting and server support. You will receive hands-on training and guidance from senior team members while working on real-world hosting issues. A positive attitude, willingness to learn, and strong communication skills matter more than prior experience. Key Responsibilities Customer Support & Communication Provide first-level technical support to customers via Live Chat, Email, Phone, and Ticketing System. Assist customers in resolving common hosting-related queries in a friendly, patient, and professional manner. Understand customer issues and communicate solutions clearly, even to non-technical users. Update and maintain proper notes, actions taken, and resolutions in the ticketing system. Technical Support & Troubleshooting Learn to diagnose and resolve common web hosting issues such as: Website access errors and basic server or application issues. Email setup and usage (SMTP, POP3, IMAP). FTP/SFTP access and file uploads. Domain pointing, DNS settings, and propagation basics. SSL certificate installation and common SSL errors. Assist customers with account setup, configuration, and basic migrations. Perform basic server-related checks under supervision (primarily Linux-based). Escalate advanced or unresolved issues to senior engineers following defined processes. Product Knowledge & Learning Learn and work with web hosting control panels such as cPanel and Plesk. Assist customers with: Creating and managing email accounts. Managing domains and sub-domains. Using File Manager and taking backups. Basic database access using phpMyAdmin. Continuously learn about hosting technologies, tools, and company services through training and daily exposure. Required Skills & Qualifications Fresher or up to 1 year of experience in IT, technical support, or a related field. Basic understanding of web technologies such as: Domains and DNS Web hosting concepts Email and FTP basics Basic familiarity with Linux environments is preferred (training will be provided). Willingness to learn control panels like cPanel and Plesk. Good written and verbal communication skills. Logical thinking and problem-solving mindset. Ability to work in a fast-paced environment and manage multiple queries. Positive attitude, reliability, and customer-first approach. Good to Have (Not Mandatory) Basic knowledge of WordPress or other CMS platforms. Exposure to ticketing systems such as WHMCS, Freshdesk, or Zendesk. Understanding of PHP, HTML, or basic scripting. Internship or academic projects related to web hosting, servers, or IT support. Why This Role Is Great for Freshers Real-world exposure to web hosting and server environments. Structured learning and growth path in technical support. Opportunity to progress to Senior Support, System Admin, or Managed Services roles over time. Supportive team environment with mentorship. Job Type: Full-time Pay: ₹10,000.00 - ₹20,000.00 per month Work Location: In person
We are looking for a motivated and eager-to-learn Technical Support Executive to assist our web hosting customers with day-to-day technical queries. This role is ideal for fresh graduates or candidates with basic technical knowledgewho are keen to build a career in web hosting and server support. You will receive hands-on training and guidance from senior team members while working on real-world hosting issues. A positive attitude, willingness to learn, and strong communication skills matter more than prior experience. Key Responsibilities Customer Support & Communication Provide first-level technical support to customers via Live Chat, Email, Phone, and Ticketing System. Assist customers in resolving common hosting-related queries in a friendly, patient, and professional manner. Understand customer issues and communicate solutions clearly, even to non-technical users. Update and maintain proper notes, actions taken, and resolutions in the ticketing system. Technical Support & Troubleshooting Learn to diagnose and resolve common web hosting issues such as: Website access errors and basic server or application issues. Email setup and usage (SMTP, POP3, IMAP). FTP/SFTP access and file uploads. Domain pointing, DNS settings, and propagation basics. SSL certificate installation and common SSL errors. Assist customers with account setup, configuration, and basic migrations. Perform basic server-related checks under supervision (primarily Linux-based). Escalate advanced or unresolved issues to senior engineers following defined processes. Product Knowledge & Learning Learn and work with web hosting control panels such as cPanel and Plesk. Assist customers with: Creating and managing email accounts. Managing domains and sub-domains. Using File Manager and taking backups. Basic database access using phpMyAdmin. Continuously learn about hosting technologies, tools, and company services through training and daily exposure. Required Skills & Qualifications Fresher or up to 1 year of experience in IT, technical support, or a related field. Basic understanding of web technologies such as: Domains and DNS Web hosting concepts Email and FTP basics Basic familiarity with Linux environments is preferred (training will be provided). Willingness to learn control panels like cPanel and Plesk. Good written and verbal communication skills. Logical thinking and problem-solving mindset. Ability to work in a fast-paced environment and manage multiple queries. Positive attitude, reliability, and customer-first approach. Good to Have (Not Mandatory) Basic knowledge of WordPress or other CMS platforms. Exposure to ticketing systems such as WHMCS, Freshdesk, or Zendesk. Understanding of PHP, HTML, or basic scripting. Internship or academic projects related to web hosting, servers, or IT support. Why This Role Is Great for Freshers Real-world exposure to web hosting and server environments. Structured learning and growth path in technical support. Opportunity to progress to Senior Support, System Admin, or Managed Services roles over time. Supportive team environment with mentorship. Job Type: Full-time Pay: ₹10,000.00 - ₹20,000.00 per month Work Location: In person
As a Website Designer Trainee, you will be responsible for assisting in designing and implementing visually appealing and user-friendly websites. You should have a strong understanding of WordPress and PHP, with a keen eye for detail and a passion for delivering high-quality web experiences. What You’ll Be Doing: Assisting in the design and development of responsive websites. Collaborating with our design and development teams to create beautiful, user-friendly digital experiences. Creating wireframes, mockups, and prototypes. Updating and maintaining existing websites as needed. Conducting design tests and assisting with troubleshooting. What We’re Looking For: A portfolio showcasing design projects (personal projects welcome!). Familiarity with design tools like Figma, Adobe Creative Suite (Photoshop, Illustrator, XD), or similar. Basic understanding of HTML, CSS, and JavaScript is a plus. A passion for web design and keen attention to detail. Excellent communication skills and ability to work collaboratively. Strong desire to learn and grow within the field of web design. Job Type: Full-time Pay: ₹8,000.00 - ₹12,000.00 per month Work Location: In person
As a Website Designer Trainee, you will be responsible for assisting in designing and implementing visually appealing and user-friendly websites. You should have a strong understanding of WordPress and PHP, with a keen eye for detail and a passion for delivering high-quality web experiences. What You’ll Be Doing: Assisting in the design and development of responsive websites. Collaborating with our design and development teams to create beautiful, user-friendly digital experiences. Creating wireframes, mockups, and prototypes. Updating and maintaining existing websites as needed. Conducting design tests and assisting with troubleshooting. What We’re Looking For: A portfolio showcasing design projects (personal projects welcome!). Familiarity with design tools like Figma, Adobe Creative Suite (Photoshop, Illustrator, XD), or similar. Basic understanding of HTML, CSS, and JavaScript is a plus. A passion for web design and keen attention to detail. Excellent communication skills and ability to work collaboratively. Strong desire to learn and grow within the field of web design. Job Type: Full-time Pay: ₹8,000.00 - ₹12,000.00 per month Work Location: In person
We are looking for an experienced Digital Marketer / Ads Manager who can run high-performance campaigns across global markets. The ideal candidate has strong experience in selling digital products, online services and physical products through paid advertising and understands what drives conversions across different customer segments. About the Role You will manage performance-driven campaigns for a variety of offerings, including: Digital Products: software tools, web hosting, SaaS, subscriptions, online utilities Services: managed hosting, cloud services, consulting, support services Physical Products: IT equipment, accessories, electronics and other consumer products Your role will be to scale sales across local and international markets through strategic targeting, creative optimisation and continuous performance analysis. Key Responsibilities Plan, create and manage paid ad campaigns on: Google Ads, Microsoft Ads (Bing/MSN), LinkedIn Ads, Facebook/Instagram, YouTube and additional performance networks. Promote digital products, online services and physical products across global audiences . Conduct keyword research, audience targeting, segmentation and competitor analysis. Develop engaging ad copy, creatives, CTAs and landing page optimisation recommendations. Optimise campaigns for conversions, ROAS and cost efficiency. Manage campaign budgets and scale profitable campaigns. Implement and maintain tracking—pixels, UTM parameters, analytics, conversion events. Prepare performance reports with insights and actionable recommendations. Stay updated with advertising trends, platform updates and global market shifts. Requirements Minimum 2 years of proven experience in digital marketing with strong performance advertising skills. Experience selling digital products, online services and physical products . Strong understanding of Google Ads, Microsoft Ads, LinkedIn Ads, Meta Ads , and other paid platforms. Experience in running campaigns for international markets . Solid understanding of analytics, attribution, tracking and optimisation. Strong copywriting and communication skills. Analytical mindset with a data-driven approach to decision-making. Preferred Experience in SaaS, web hosting, cloud services or IT/tech products. Google, Meta or LinkedIn advertising certifications. Experience in conversion optimisation and landing page strategy. Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹50,000.00 per month Work Location: In person
We are looking for an experienced Digital Marketing Specialis who can run high-performance campaigns across global markets. The ideal candidate has strong experience in selling digital products, online services and physical products through paid advertising and understands what drives conversions across different customer segments. About the Role You will manage performance-driven campaigns for a variety of offerings, including: Digital Products: software tools, web hosting, SaaS, subscriptions, online utilities Services: managed hosting, cloud services, consulting, support services Physical Products: IT equipment, accessories, electronics and other consumer products Your role will be to scale sales across local and international markets through strategic targeting, creative optimisation and continuous performance analysis. Key Responsibilities Plan, create and manage paid ad campaigns on: Google Ads, Microsoft Ads (Bing/MSN), LinkedIn Ads, Facebook/Instagram, YouTube and additional performance networks. Promote digital products, online services and physical products across global audiences . Conduct keyword research, audience targeting, segmentation and competitor analysis. Develop engaging ad copy, creatives, CTAs and landing page optimisation recommendations. Optimise campaigns for conversions, ROAS and cost efficiency. Manage campaign budgets and scale profitable campaigns. Implement and maintain tracking—pixels, UTM parameters, analytics, conversion events. Prepare performance reports with insights and actionable recommendations. Stay updated with advertising trends, platform updates and global market shifts. Requirements Minimum 2 years of proven experience in digital marketing with strong performance advertising skills. Experience selling digital products, online services and physical products . Strong understanding of Google Ads, Microsoft Ads, LinkedIn Ads, Meta Ads , and other paid platforms. Experience in running campaigns for international markets . Solid understanding of analytics, attribution, tracking and optimisation. Strong copywriting and communication skills. Analytical mindset with a data-driven approach to decision-making. Preferred Experience in SaaS, web hosting, cloud services or IT/tech products. Google, Meta or LinkedIn advertising certifications. Experience in conversion optimisation and landing page strategy. Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹50,000.00 per month Work Location: In person
As an Entry-Level UI/UX Designer , you will help create visually engaging, clean, and user-focused designs across websites and digital platforms. This role is ideal for someone with a strong design sense, creativity, and eagerness to learn—whether you’re a fresher, recent graduate, or self-taught designer. You will work closely with marketing, product, and development teams to bring ideas to life through impactful visuals and intuitive layouts. What You’ll Be Doing Designing website hero sections, landing page visuals, and UI layouts. Creating infographics, banners, and marketing creatives. Designing social media ads, posts, and promotional graphics. Assisting in creating wireframes, mockups, and simple prototypes. Maintaining visual consistency across websites, ads, and brand assets. Iterating designs based on feedback and campaign performance. Supporting design needs across various digital initiatives. What We’re Looking For A portfolio showcasing design work (personal projects, college work, or freelance designs are welcome). Familiarity with design tools such as: Figma Canva Adobe tools (Photoshop, Illustrator, XD) or similar. Strong understanding of layout, color, typography, and visual hierarchy. Creative mindset with attention to detail and aesthetics. Ability to follow brand guidelines while exploring new design ideas. Good communication skills and openness to feedback. Strong desire to learn and grow in UI, UX, and digital design. Nice to Have (Not Mandatory) Basic understanding of user experience and design thinking. Interest in web, product, or marketing design. Awareness of current design trends in web and social media. Job Type: Full-time Pay: ₹10,000.00 - ₹15,000.00 per month Work Location: In person