Job
Description
As the overseer of the administration and maintenance of the institution's digital platforms, your primary responsibility will involve managing various digital solutions to ensure the seamless operation of institutional activities. You will be tasked with overseeing the Google Admin Console, Ed-Tech platforms, and other software solutions, facilitating the integration of technology to enhance operational efficiency. - **Google Admin Console Management:** You will be responsible for maintaining and managing user accounts, security settings, and Google Groups within the Google Admin Console to uphold a secure and efficient digital environment. - **User Account Administration:** Handle user onboarding/offboarding procedures, access control, and authentication policies within the Google Admin Console. - **Google Groups Management:** Oversee the creation, modification, and removal of Google Groups as per organizational requirements. - **Audit & Security Compliance:** Conduct periodic security audits, enforce policies, and monitor access logs to ensure data security. - **Google Workspace Tools Support:** Assist in managing Google Drive, Docs, Sheets, Calendar, and Classroom to optimize productivity. - **Task Automation:** Develop and implement Google App Scripts to automate routine administrative tasks effectively. - **Ed-Tech Platform Super Admin/CRM Administration:** Act as a super administrator for various learning management systems (LMS) and school ERP platforms. - **MS Excel & Google Sheets Expertise:** Utilize advanced features like formulas, macros, and data analysis techniques for reporting and process optimization. - **Technical Support & Troubleshooting:** Provide Tier-1 and Tier-2 support for technology-related queries, escalating issues when necessary. - **Collaboration & Training:** Collaborate with faculty, IT staff, and administration to provide training on digital tools and technology best practices. - **Process Improvement & Documentation:** Maintain documentation of processes, workflows, and troubleshooting guides for operational efficiency. **Required Skills & Qualifications:** - Bachelor's degree in Information Technology, Computer Science, or related field. - 3-5 years of experience in IT administration, preferably within an educational environment. - Proficiency in Google Admin Console, Google Workspace, and Ed-Tech platforms. - Strong expertise in MS Excel and Google Sheets, including formulas, pivot tables, and automation. - Experience as an administrator for a CRM, preferably a School ERP. - Knowledge of Google App Scripts for workflow automation. - Understanding of cybersecurity best practices and audit compliance. - Effective troubleshooting skills and ability to address technical issues. - Strong problem-solving, analytical, and communication abilities. - Proactive, quick learner, and a collaborative team player. - Previous experience in Schools or Universities is advantageous. **Preferred Qualifications:** - Certifications in Google Workspace Administration. - Experience with third-party Ed-Tech tools and Learning Management Systems (LMS). - Familiarity with API integrations and workflow automation tools. In addition to the responsibilities and qualifications mentioned, you will benefit from paid sick time, paid time off, and Provident Fund as part of the full-time, permanent job role with day or morning shift schedules. (Note: Application questions and work location details have been omitted as they are not part of the job description content provided),
