Customer Success Manager at Goofy Tails Location: 100% Onsite – Springboard, Nehru Place Okhla, New Delhi CTC: ₹4.0–5.0 Lakhs + Attractive Variable Pay + 6 months Free Cult Pass About Goofy Tails Goofy Tails is an honest, holistic pet nutrition company on a mission to transform how pet parents feed their furry companions—ensuring every pet lives a healthy, happy life. Backed by Wipro and leading Angel investors , we’re growing fast and looking for passionate people to join our vibrant team. Your Role: Customer Success Manager Keep Customers Happy: Be the friendly face (and voice) ensuring every customer feels valued and heard. Gather Feedback: Connect with customers via WhatsApp, chat, and calls to collect feedback and insights. Drive Subscriptions: Convert frequent buyers into loyal subscribers, making pet parenting easier for them. Resolve Grievances: Address and resolve customer issues promptly, turning challenges into positive experiences. Who Should Apply? You’re a pet parent or genuinely love animals. You stand firmly against animal cruelty. You thrive on unconventional ideas and new challenges. You’re excited by roles that go beyond the typical 9–5, embracing new projects and continuous learning. You want to grow your career by 15–40% year-on-year. You’re motivated by the opportunity to earn more through variable pay. You’re ready for a 100% onsite role in a lively coworking space—no remote work. You love talking to people and building relationships with customers. You have experience in customer service, customer success, or sales. You communicate confidently in English. You’re comfortable with Excel, PowerPoint, and have a basic understanding of AI tools. You enjoy working with young, energetic colleagues in a casual, collaborative environment. You prefer the buzz of an office over working from home. Why Goofy Tails? Work in a dynamic, pet-loving team surrounded by great coffee and positive energy. Fast-track your career—top performers can be promoted within 6 months. Be part of a company that truly cares about pets and their people. Enjoy a transparent, growth-focused culture with real opportunities to shine. Important: Please review the CTC package before applying to ensure it matches your expectations. Only apply if you can work 100% onsite in New Delhi. Ready to make a difference for pets and their parents? Apply now and join the Goofy Tails family! Goofy Tails – Clean Ingredients. Complete Nutrition. Happy Pets. Pls send all resume to hr@goofytails.com
🚀 We’re Hiring: Performance & Growth Marketing Specialist (Quick Commerce) 📍 Location: On-site | Okhla, New Delhi 💰 CTC: ₹5.0–7.0 LPA 🐾 Do you love pets as much as you love marketing? At Goofy Tails , we’re redefining pet nutrition in India with fresh, human-grade meals, broths, and treats — no fillers, no fluff, just real nutrition. We’re growing fast and looking for a Performance & Growth Marketing Specialist who can supercharge our performance across Quick Commerce, Meta, and Google . 🛠️ What You’ll Do Plan, execute, and optimize ad campaigns across Blinkit, Zepto, Instamart, Meta, and Google . Collaborate with the content and creative team to scale top-performing ads and creatives. Build and manage retention funnels across Meta, Google, email, and WhatsApp. Drive conversion rate optimization (CRO) through A/B testing, landing page insights, and analytics. Manage media buying budgets , ensuring cost-efficient scaling and measurable ROI. 📊 Your KPIs Improve ROAS and CAC:LTV ratio month-on-month. Drive measurable growth in new user acquisition and repeat purchases . Elevate brand recall and engagement with data-driven creative and campaign strategies. ✅ Who We’re Looking For 2–4 years of experience in performance or growth marketing (D2C preferred). Pet parent or passionate about animals (non-negotiable ❤️). Proven expertise in media buying, funnel optimization, and growth experiments. Hands-on experience with Meta Ads Manager, Google Ads, GA4, and Shopify analytics. Thrives in a fast-paced, creative startup environment — 100% on-site role (Okhla). 💛 Bonus points if you’re both a dog parent and a cat parent! 🐶🐱 Extra credit for managing fur-sibling rivalries as gracefully as ad budgets. Bonus: Experience with tools like Klaviyo, ManyChat, or performance dashboards is a plus. ✨ Why Join Us Join one of India’s fastest-growing pet nutrition startups , backed by Wipro Consumer Care . Work with a young, energetic, and pet-obsessed team that loves what they do. See your strategies make a direct impact on healthier, happier pets across India. Be part of a flat, fun, and fast-moving culture that rewards creativity and performance.
🐾 We’re Hiring: Content Creator & Pet Storyteller – Goofy Tails (On-site, Delhi) Do you love pets, live on Instagram, and can’t stop turning cute moments into great content? Then Goofy Tails wants you on the team! We’re one of India’s fastest-growing pet nutrition startups — on a mission to help pets live longer, healthier, and happier lives. 🚀 What You’ll Do Ideate and create daily social content — Reels, short videos, stories, and collaborations. Manage shoots with creators and pet parents. Plan monthly content calendars & trends. Work directly with founders to tell India’s most loved pet stories. Get hands-on in every part of the content process — from planning to production. 🧩 You’ll Fit Right In If You’re A pet parent or absolute animal lover (this is a must 🐶). Creative, camera-confident, and spontaneous. Energized by startup hustle and hypergrowth . Comfortable juggling multiple creative projects and pet shoots. Someone who doesn’t mind working from a warehouse one day and a studio the next. ⚠️ Please Don’t Apply If... ❌ You don’t have or love pets. ❌ You want a quiet corporate environment. ❌ You only want to work from home. ❌ You’re camera-shy or don’t enjoy creating content. ❌ You dislike fast-paced growth and change. 💰 CTC: ₹7 LPA + Performance Bonus 📍 Location: Okhla Phase-2, New Delhi (Full-time On-site, 2 WFH days/month)