Job Overview We are looking for a dynamic and driven individual with a strong background in international trade and B2B sales to join us. The role involves handling export sales of Hadvanis and Gokul brands, customer engagement, and supporting marketing efforts across geographies. JOB DESCRIPTION Prospecting and New Client Acquisition: Identifying potential international customers and developing strategies to acquire them. Relationship Management: - Handle customer queries, share product samples, follow up on feedback. Building and maintaining strong relationships with existing and new international clients. Sales Strategy and Planning: Developing and implementing sales strategies for international markets, including pricing, promotional campaigns, and distribution channels. Track competitors and pricing in key regions. Market Research and Analysis: - Monitoring international markets, identifying trends, and analysing competitor activities. Coordination, Compliance and Documentation: - Work closely with production, Quality and dispatch teams to align timelines with client expectations to ensure smooth order fulfilment and delivery to international clients. Coordinate export documentation (Proforma Invoice, LC, Bill of Lading, Certificate of Origin, RCMC, etc.) Sample Development- Closely Coordinate with the QC & Production to Develop customized samples for buyers as per their requirements. Reporting and Performance Tracking: - Tracking sales performance, preparing reports, and analysing data to identify areas for improvement. Support the team in marketing collateral development (product brochures, PPTs, trade fair prep). Maintain CRM records, track leads, and generate weekly sales reports. Required Qualifications Graduate/Postgraduate in International Business or MBA / Marketing. 8-10 years of experience in B2B sales and export operations, preferably in FMCG or Food/Snacks Industry. Strong understanding of INCOTERMS, HS codes, SHEFEXIL, customs procedures Proficient in MS Office (especially Excel, PowerPoint) and CRM tools Excellent communication skills - written and verbal. Self-driven, proactive, and able to handle client interactions independently
Key Responsibilities: Training: Sales officers actively train the Sales Executives of his Distributors. Building and Maintaining Client Relationships: They nurture relationships with both new and existing customers, understanding their needs and providing solutions to foster long-term engagement. Presenting and Demonstrating Products/Services: Sales officers effectively communicate the value proposition of their company's offerings, highlighting features and benefits to potential clients. Achieving Sales Targets: A core responsibility is meeting or exceeding individual and team sales goals, contributing to the overall revenue objectives of the company. Market Research and Analysis: Sales officers stay informed about market trends, competitor activities, and customer preferences to identify potential opportunities and adapt their strategies. Providing Customer Service and Support: They address customer inquiries, resolve issues, and ensure a positive customer experience throughout the sales process and beyond. Reporting and Analysis: Sales officers track their sales activities, analyze performance data, and prepare reports for management to assess progress and identify areas for improvement. Skills Required: Communication and Interpersonal Skills: Effective communication is crucial for building rapport with clients, presenting information clearly, and negotiating effectively. Sales and Negotiation Skills: Strong sales techniques, including identifying needs, handling objections, and closing deals, are essential. Product Knowledge: A deep understanding of the company's products and services is necessary to effectively demonstrate their value to potential customers. Problem-Solving Skills: Sales officers need to be able to address customer concerns, resolve issues, and find solutions to challenges that arise during the sales process. Analytical and Reporting Skills: The ability to analyze sales data, track performance, and prepare reports for management is crucial.
Key Responsibilities: Training: Sales officers actively train the Sales Executives of his Distributors. Building and Maintaining Client Relationships: They nurture relationships with both new and existing customers, understanding their needs and providing solutions to foster long-term engagement. Presenting and Demonstrating Products/Services: Sales officers effectively communicate the value proposition of their company's offerings, highlighting features and benefits to potential clients. Achieving Sales Targets: A core responsibility is meeting or exceeding individual and team sales goals, contributing to the overall revenue objectives of the company. Market Research and Analysis: Sales officers stay informed about market trends, competitor activities, and customer preferences to identify potential opportunities and adapt their strategies. Providing Customer Service and Support: They address customer inquiries, resolve issues, and ensure a positive customer experience throughout the sales process and beyond. Reporting and Analysis: Sales officers track their sales activities, analyze performance data, and prepare reports for management to assess progress and identify areas for improvement. Skills Required: Communication and Interpersonal Skills: Effective communication is crucial for building rapport with clients, presenting information clearly, and negotiating effectively. Sales and Negotiation Skills: Strong sales techniques, including identifying needs, handling objections, and closing deals, are essential. Product Knowledge: A deep understanding of the company's products and services is necessary to effectively demonstrate their value to potential customers. Problem-Solving Skills: Sales officers need to be able to address customer concerns, resolve issues, and find solutions to challenges that arise during the sales process. Analytical and Reporting Skills: The ability to analyze sales data, track performance, and prepare reports for management is crucial.
Experience Required: Typically 5-10 years (adjust as needed) Job Purpose/Objective : The position will serve the defined geography and will be the key enabler in designing and implementing company sales strategy through distributors and retailers in alignment of companys targets and forecasts. He will create and nurture high performance sales force and lead them to generate hit revenue forecasts and meet customer needs through a vibrant distribution channel system that results into achievement of organizational objectives. Roles and Responsibilities Business Driven: Implement sales plan, market intelligence system, strategies and policies with a view to increase/sustain market share and profitability in keeping mind the competitions activities, demand-supply scenario and regulatory issues. Implement policies and guidelines for smooth functioning and satisfaction of channel partners like Distributors and Retailers. To provide Superiors/Sales Team on updates regarding sales targets and projects (existing & new expansion plans). To create and communicate distributor plan which earns reputation for exceeding growth charts. Achieve Targets for Revenue, Reach, Profitability and New Distributor Expansions. Drive customer (distributors/retailers) advocacy for the brand. Resolve customer complaints in coordination with Team by investigating problems, developing solutions and suggesting management w.r.t key sales metrics and escalate them to upper vertical (Fortnightly). Coordinate the business plan with Team. Process Driven: Implement policies for establishing a robust field force monitoring and people management, relationship management system in order to increase field force satisfaction and their growth. Manage the complete sales cycle from business development and customer acquisition to receipt of payment. Capability building and maximizing value by strictly adhering to safe, ethical and complaint behavior for all activities in the market including company processes for Distributor Agreement/Claim Management People Drive: Advance ones own professional and technical knowledge by attending sales workshop and other educational trainings and through relevant industry publications. Train sales force on CRM system, proper sales technique and management of customer interaction. Conduct Monthly distributor/Team performance reviews, which consists of robust review of key prospects and accounts at risk and thorough review of Key Sales Metrics to drive accountability for sales results. Ensuring optimum utilization of CRM tools and systems like Sales Force, ERP, etc Recruit, nurture and prosper a high performance sales team. Adopt and utilize the GSPL mindset which is a business where everyone is committed to the growth of our business, to deeply value our customers, to empower our people and to embrace change and challenge the status quo. Education & Experience Requirements M.B.A./PGDBM/Diploma in Sales & Marketing Management.(preferable) Must have at least 5-10yrs of experience in strategic sales management Industry Preference: FMCG or preferably in Snacks or Food industry. Desired Competencies Business Acumen: In-depth understanding of how a business works, how it makes money, and how strategies and decisions impact financial operational and sales results. System Driven: Pursue systematic management through standardization, clarification and the elimination of incorrectness. Customer Segmentation & Channel Management: Understands and drives to reach the widest possible customer base according to the traits of customers like their needs, buying patterns, success factors, etc. Account Strategy & Planning: Implements improved value driven relationships with key customers that can help in long term development retention, thereby maximizing the revenue potential. Integrity: They never ask their below line to do something immoral, illegal or which goes against companys core values. Relationship Building: They have deep commitment in helping to peers, cross-functional counter parts and upper management. Team Engagement: Ability to unite a team with a shared vision and know what motivate each team member Analytical Skill: Should use effectively data driven reports of Sales to mentor, review progress and devise action plans for achieving sales efficacy of sales force. Negotiating & Conflict Resolutions : Through appropriate assertiveness, interviewing and actively listening, being empathetic, facilitating and mediating when needed
Experience Required: Typically 5-10 years (adjust as needed) Job Purpose/Objective : The position will serve the defined geography and will be the key enabler in designing and implementing company sales strategy through distributors and retailers in alignment of companys targets and forecasts. He will create and nurture high performance sales force and lead them to generate hit revenue forecasts and meet customer needs through a vibrant distribution channel system that results into achievement of organizational objectives. Roles and Responsibilities Business Driven: Implement sales plan, market intelligence system, strategies and policies with a view to increase/sustain market share and profitability in keeping mind the competitions activities, demand-supply scenario and regulatory issues. Implement policies and guidelines for smooth functioning and satisfaction of channel partners like Distributors and Retailers. To provide Superiors/Sales Team on updates regarding sales targets and projects (existing & new expansion plans). To create and communicate distributor plan which earns reputation for exceeding growth charts. Achieve Targets for Revenue, Reach, Profitability and New Distributor Expansions. Drive customer (distributors/retailers) advocacy for the brand. Resolve customer complaints in coordination with Team by investigating problems, developing solutions and suggesting management w.r.t key sales metrics and escalate them to upper vertical (Fortnightly). Coordinate the business plan with Team. Process Driven: Implement policies for establishing a robust field force monitoring and people management, relationship management system in order to increase field force satisfaction and their growth. Manage the complete sales cycle from business development and customer acquisition to receipt of payment. Capability building and maximizing value by strictly adhering to safe, ethical and complaint behavior for all activities in the market including company processes for Distributor Agreement/Claim Management People Drive: Advance ones own professional and technical knowledge by attending sales workshop and other educational trainings and through relevant industry publications. Train sales force on CRM system, proper sales technique and management of customer interaction. Conduct Monthly distributor/Team performance reviews, which consists of robust review of key prospects and accounts at risk and thorough review of Key Sales Metrics to drive accountability for sales results. Ensuring optimum utilization of CRM tools and systems like Sales Force, ERP, etc Recruit, nurture and prosper a high performance sales team. Adopt and utilize the GSPL mindset which is a business where everyone is committed to the growth of our business, to deeply value our customers, to empower our people and to embrace change and challenge the status quo. Education & Experience Requirements M.B.A./PGDBM/Diploma in Sales & Marketing Management.(preferable) Must have at least 5-10yrs of experience in strategic sales management Industry Preference: FMCG or preferably in Snacks or Food industry. Desired Competencies Business Acumen: In-depth understanding of how a business works, how it makes money, and how strategies and decisions impact financial operational and sales results. System Driven: Pursue systematic management through standardization, clarification and the elimination of incorrectness. Customer Segmentation & Channel Management: Understands and drives to reach the widest possible customer base according to the traits of customers like their needs, buying patterns, success factors, etc. Account Strategy & Planning: Implements improved value driven relationships with key customers that can help in long term development retention, thereby maximizing the revenue potential. Integrity: They never ask their below line to do something immoral, illegal or which goes against companys core values. Relationship Building: They have deep commitment in helping to peers, cross-functional counter parts and upper management. Team Engagement: Ability to unite a team with a shared vision and know what motivate each team member Analytical Skill: Should use effectively data driven reports of Sales to mentor, review progress and devise action plans for achieving sales efficacy of sales force. Negotiating & Conflict Resolutions : Through appropriate assertiveness, interviewing and actively listening, being empathetic, facilitating and mediating when needed