Gojek is GoTo Group's on-demand services platform and a pioneer of the multi-service ecosystem model, providing access to a wide range of services including transportation, food and goods delivery, and more. Gojek was founded on the principle of leveraging technology to remove life's daily frictions by connecting consumers to the best providers of goods and services in the market. The company was established in Indonesia in 2010 as a call centre, focused on courier and motorcycle ride-hailing services, before launching its app in January 2015. Since then, Gojek has grown to become a leading on-demand platform, servicing customers in Indonesia and Singapore. Gojek is part of the GoTo Group, the largest digital ecosystem in Indonesia, consisting of Gojek and GoTo Financial. The Group comprises over 3.1 million driver partners as well as 20.1 million merchants and sellers as of December 31, 2023. Gojek is dedicated to solving the daily challenges faced by consumers, while improving quality of life for millions of people across Southeast Asia, especially those in the informal sector, as well as micro, small and medium enterprises (MSMEs) and other businesses within the culinary sector. The Gojek application is available for download via iOS and Android. ......... *IMPORTANT* Gojek is affiliated to the GoTo Group companies, and all authentic jobs/open positions listed by Gojek can ONLY be accessed via our official channels -- GoTo Group on LinkedIn and https://www.gojek.io/careers. In case you are contacted by our Talent Acquisition team, please ensure that the communication is coming from a valid Gojek domain - *****@gojek.com or *****@gotocompany.com. If you are contacted by any third party outside of the authenticated channels highlighted above, please write to us at ethics@gotocompany.com to validate the job/open position. This is to avoid any potential instances of fraud, and to ensure your safety and security during the job application process.
Not specified
INR 4.0 - 7.0 Lacs P.A.
Work from Office
Full Time
About the Role As a SDET (mobile automation) engineer you would need to be able to lead and implement the test strategy for manual as well as automation by working closely with the product engineering group. They would also work on the latest cutting-edge internet/software technology. We are looking for passionate individuals who want to make a difference in the world, have a strong will of constant learning and development, are open and collaborative, and never stop striving to improve and develop both themselves and the products they are responsible for. Here at GTF, we want to share our passion in building the best products using amazing technology while having great fun doing it. What You Will Do Work closely with the Product team (i.e. PMs, Designers, Developers, and QA) right from the inception of features; Participate in product & tech discussions, and refine the acceptance criteria and testing estimation; Understand business and product requirements as related to payments and the existing service architecture; Write concise, comprehensive, detailed test plans based on business and product feature requirements; Improve the test automation experience by enhancing tools/scripts, test coverage, and/or code structure, and automate repeated manual tasks to improve self/streams productivity; Take responsibility toward the quality of features and the delivery of the entire feature; Debug and analyze the bugs in the application/service, aiding developers in arriving at the root cause; What You Will Need At least minimum 2 years of experience in professional testing in Microservices/Mobile automation Hands-on in test automation using any language (preferably Java & Kotlin) Hands-on in Flutter automation is a plus Experience with open source automation libraries like Appium Familiarity with CI/CD tools like Gitlab, Jenkins Deep knowledge in manual & automation test methodologies and principles; 60+40 (automation + manual) Excellent analytical, debugging skill and problem solving with attention to detail Well-versed with Agile methodology, SDLC and STLC
Not specified
INR 8.0 - 11.0 Lacs P.A.
Work from Office
Full Time
About the Role In this role you will be an integral part of Mobile Engineering at Gojek - designing and developing reliable maintainable features and enhancements to Gojek Mobile App. Product, Design and Backend Engineering teams will be your companions on this ride. What You Will Do Design improvements to our existing product (in the iOS) platform by utilizing core Computer Science thought processes and focusing on our customers needs Collaborate with cross-functional teams (Backend, DevOps, Design etc.) on planning and execution Write code, perform testing and debugging of applications using current programming languages and technologies Complete documentation and procedures for testing and maintenance Implement unit tests and functional tests for their tasks Convert given high-level software design to low-level software design Conduct code reviews with other engineers on the team What You Will Need At least 4+ years relevant software development experience Proficient in Swift programming, Cocoa, Xcode, and the iOS SDK Understanding of iOS Apps architecture and implementation Ability to write model code for functional and nonfunctional requirements and help improve the code quality standard across the team Working experience with popular libraries for networking, async, image loading etc. About the Team Consumer Platforms group is responsible for the core user flows in Gojek Customer Apps which services 10s of use cases to millions of users. The Customer Growth Vertical is responsible for optimizing for (providing incremental) transactions at select touch points outside of the core product flows via non-incentivized means. These include the registration and first time user experience flows , cross sell , and search . About GoTo Group GoTo Group is the largest digital ecosystem in Indonesia with its mission to Empower Progress by offering technological infrastructure and solutions for everyone to access and thrive in the digital economy. The GoTo ecosystem consists of on-demand transportation services, food and grocery delivery, logistics and fulfillment, as well as financial and payment services through the Gojek and GoTo Financial platforms.It is the first platform in Southeast Asia that hosts these crucial cases in a single ecosystem, capturing the majority of Indonesia s vast consumer household. About Gojek Gojek is Southeast Asia s leading on-demand platform and pioneer of the multi-service ecosystem with over 2.5 million driver partners across the regions offering a wide range of services such as transportation, food delivery, logistics and more. With its mission to create impact at scale, Gojek is committed to resolving consumer problems and raising standards of living by connecting consumers to the best providers of goods and services in the market. About GoTo Financial GoTo Financial accelerates financial inclusion through its leading financial services and merchants solutions. Its consumer services include GoPay and GoPayLater and serve businesses of all sizes through Midtrans, Moka, GoBiz Plus, GoBiz, and Selly. With its trusted and inclusive ecosystem of products, GoTo Financial is open to new growth opportunities and aims to empower everyone to Make It Happen, Make It Together, Make It Last. GoTo and its business units, including Gojek and GoToFinancial ("GoTo") only post job opportunities on our official channels on our respective company websites and on LinkedIn. GoTo is not liable for any job postings or job offers that did not originate from us. You should conduct your own due diligence to prevent being victims of any fake job scams, if they did not originate from GoTos official recruitment channels. #LI-ONSITE
Not specified
INR 3.0 - 8.0 Lacs P.A.
Work from Office
Full Time
About The Role The People Operations Specialist will be responsible for managing the employee life cycle for India Office Employees, from onboarding to job changes and offboarding. The individual will also play a critical role in developing and updating the employee handbook, ensuring policies are aligned with legal requirements and best practices. In the first six months, you will focus on streamlining payroll operations, improving process efficiency, and enhancing the overall employee experience across the organization. What You Will Do Monitoring Employee Lifecycle (ELC) operation, ie administering and maintaining employee records in HRIS systems (e.g., Workday, OneGoTo), ensuring timely updates reflecting changes in salary, benefits, or tax information, including onboarding, offboarding, profile creation, and Expat services Proactively address and resolve payroll-related queries from employees in a timely and professional manner,demonstrating expertise and ensuring minimal disruption to employees. Assist in payroll audits and implement process improvements to enhance payroll accuracy, operational efficiency, and scalability across the team Work closely with PAC teams, Payroll vendors, and Accounting teams to develop ad-hoc financial and operational reporting as needed, ensuring alignment and data accuracy Manage the completion and submission of MOM (Ministry of Manpower) Surveys related to payroll, employee compensation, and benefits, ensuring timely and accurate reporting in compliance with Indias regulatory requirements Independently develop, update, and ensure compliance with internal HR policies and handbooks, ensuring they align with local labor laws, industry standards, and best practices. Clearly communicate policies to employees and ensure adherence across the organization What This Role Needs Minimum of 3 years of experience in People Operations, HR Operations, or Payroll Management Proficiency with HRIS and payroll software, particularly Workday or similar platforms Exceptional attention to detail and the ability to manage and reconcile payroll data with a high degree of accuracy Strong communication skills in English (spoken and written) to liaise effectively with employees, internal teams, and external vendors Ability to independently troubleshoot payroll issues and resolve discrepancies efficiently Understanding of labor laws related to People Operations in India, including compliance with employment standards and benefits regulations Familiarity with managing payroll across multiple countries, especially in the Asia Pacific region, is a plus. Strong analytical and problem-solving abilities to identify issues, suggest solutions, and implement corrective measures as necessary Proven experience in creating and updating HR policies, employee handbooks, or internal guidelines is preferred About The Team As part of the People and Culture team, our purpose and our focus has always been always putting people first. Treat people as Human first, by listening to their needs and treating them with respect. Ensure that the process and technology we use helps maintain and build human connection at scale. We want to be co-creators in shaping the right workplace, culture and leaders for the future of GoTo and help shape the direction of what we believe is the right way in treating our people. About GoTo Group GoTo Group is the largest digital ecosystem in Indonesia with its mission to Empower Progress by offering technological infrastructure and solutions for everyone to access and thrive in the digital economy. The GoTo ecosystem consists of on-demand transportation services, food and grocery delivery, logistics and fulfillment, as well as financial and payment services through the Gojek and GoTo Financial platforms.It is the first platform in Southeast Asia that hosts these crucial cases in a single ecosystem, capturing the majority of Indonesia s vast consumer household. About Gojek Gojek is Southeast Asia s leading on-demand platform and pioneer of the multi-service ecosystem with over 2.5 million driver partners across the regions offering a wide range of services such as transportation, food delivery, logistics and more. With its mission to create impact at scale, Gojek is committed to resolving consumer problems and raising standards of living by connecting consumers to the best providers of goods and services in the market. About GoTo Financial GoTo Financial accelerates financial inclusion through its leading financial services and merchants solutions. Its consumer services include GoPay and GoPayLater and serve businesses of all sizes through Midtrans, Moka, GoBiz Plus, GoBiz, and Selly. With its trusted and inclusive ecosystem of products, GoTo Financial is open to new growth opportunities and aims to empower everyone to Make It Happen, Make It Together, Make It Last. GoTo and its business units, including Gojek and GoToFinancial ("GoTo") only post job opportunities on our official channels on our respective company websites and on LinkedIn. GoTo is not liable for any job postings or job offers that did not originate from us. You should conduct your own due diligence to prevent being victims of any fake job scams, if they did not originate from GoTos official recruitment channels. #LI-ONSITE
Not specified
INR 4.0 - 9.0 Lacs P.A.
Work from Office
Full Time
About The Role As an android engineer on the Help Experience team at Gojek, you ll play a crucial role in enhancing how we connect with our users across various channels. Your work will involve tackling complex technical challenges building large-scale systems. The solutions you develop will directly affect every Gojek customer driver. What You Will Do Collaborate with Help Experience Tech Leads to develop and implement features that enhance communication efficiency and ensure high scalability. Takes responsibility for the entire lifecycle of their stories: development, test, production, and subsequent fixes and improvements. Design and develop customized solutions that are scalable and generic, catering to the diverse needs of the platform s clients. Maintain the security and integrity of the platform and its integrations. Performs code reviews that follow the standards and practices of the engineering handbook and that are recognized by their team as helpful. Collaborates with other engineers, designers and QAs to flesh out implementation details based on the established pattern in the stream. Actively contribute to tracking and reporting system metrics within the team. What You Will Need Should have at least 2+ years of experience with Android development Proficient in Kotlin programming, Java, and Android APIs Strong knowledge of Android Apps architecture and implementation Ability to write model code for functional and nonfunctional requirements and help improve the code quality standards across the team Working experience with popular libraries for networking, async, image loading, etc Well-versed with Agile methodologies, TDD, and Test Engineering Automation About The Team The Help Experience team is a key function for our customer care vision of providing the best in class customer service using multiple channels. This team is part of the larger Communications Platform. We support the entire Gojek ecosystem handling the entire customer, merchant and driver domain. One of the biggest challenges we deal with is how to leverage technology and automation to provide fast and correct problem resolution using our Chatbots, ML models and in-app SDKs in a multi region, multilingual and multi domain way. We value a great learning culture, having a growth mindset and providing great ownership to each individual. We also know the importance of having fun and enjoying working. About GoTo Group GoTo Group is the largest digital ecosystem in Indonesia with its mission to Empower Progress by offering technological infrastructure and solutions for everyone to access and thrive in the digital economy. The GoTo ecosystem consists of on-demand transportation services, food and grocery delivery, logistics and fulfillment, as well as financial and payment services through the Gojek and GoTo Financial platforms.It is the first platform in Southeast Asia that hosts these crucial cases in a single ecosystem, capturing the majority of Indonesia s vast consumer household. About Gojek Gojek is Southeast Asia s leading on-demand platform and pioneer of the multi-service ecosystem with over 2.5 million driver partners across the regions offering a wide range of services such as transportation, food delivery, logistics and more. With its mission to create impact at scale, Gojek is committed to resolving consumer problems and raising standards of living by connecting consumers to the best providers of goods and services in the market. About GoTo Financial GoTo Financial accelerates financial inclusion through its leading financial services and merchants solutions. Its consumer services include GoPay and GoPayLater and serve businesses of all sizes through Midtrans, Moka, GoBiz Plus, GoBiz, and Selly. With its trusted and inclusive ecosystem of products, GoTo Financial is open to new growth opportunities and aims to empower everyone to Make It Happen, Make It Together, Make It Last. GoTo and its business units, including Gojek and GoToFinancial ("GoTo") only post job opportunities on our official channels on our respective company websites and on LinkedIn. GoTo is not liable for any job postings or job offers that did not originate from us. You should conduct your own due diligence to prevent being victims of any fake job scams, if they did not originate from GoTos official recruitment channels. #LI-GOTO #LI-HYBRID
Not specified
INR 27.5 - 32.0 Lacs P.A.
Work from Office
Full Time
About the Role As a Product Designer, you ll be part of a talented, dynamic, data-driven and highly analytical team that designs Southeast Asia s biggest payment application, GoPay. You will craft user-centric products and services for the customer-facing interface that will impact the experience of ~25 million users. With extensive knowledge in Design Thinking and an interest in User Empathy you are expected to design solutions with combination of well defined flow, wireframes, information architecture, user journeys, storyboards, and delightful user interface. You will also be collaborating with Product Managers and Engineers at various instances of the project. What You Will Do Focus on the UX of our Money Management stream and manage expectations with Product and Engineering teams. Influence Product and Engineering to take up design backlog that eases user pain point or increase delightful experience with micro-interactions. Work on a diverse problem where analysis and data-driven approach is needed and become a key contributor with Product Manager to stream level strategy and OKRs. Effectively deliver new feature/improvements for products that are already well-defined in scope. Define the product briefs and be able to present the ideas/solution to the team. Document the design process for each feature, such as research findings, ideations, usability testings, release, and monitor the impact after the product release. Contribute to the team cadence discussion and make a short presentation to the team, as well as present team s updates if needed. Proactively seek/give feedback from/to stakeholders to make sure concepts are meeting the intended project goal. What You Will Need At least 3-4 years of experience in the product design industry. Familiar with data and can identify problem areas, furtherly map out the user journey, and break these problems into smaller chunks. Experience in analytics tools to gather customer data. Possess a good knowledge of design fundamentals such as design thinking framework and otherframeworks in order to develop products. Ability to sketch the ideas into a wireframe. Proficiency in tools such as Figma, Sketch, Protopie, and/or other industry design and prototyping tools. Knowledge in design validation, either through quantitative or qualitative research. Excellent organizational skills, project management, collaborative teamwork with a wide range of Stakeholders. Bonus: Ability to create quick prototypes to validate ideas. Good sense of visual aesthetics, color usage, font usage to create impactful user interfaces. About The Team Our design team is spread across Bengaluru and Jakarta. We create products and services with one goal in mind: to design products that our users love. The team believes that with creation, theres always iteration. We utilize smart, innovative, and impactful design to evolve and improve the quality and characteristics of our products and services, and even to solve various user issues. Our teams motto is "to design is to drive impact" - which powers everything we do as a team. The Consumer Experience team within GoPay is responsible for designing and defining the users first experience with the product i.e. we design the homepage of GoPay . We as a team focus on user engagement, growth, trust and safety of our users. One of our main goals is to engage users and convert first time users into loyal users by providing them an intuitive payment platform. The Consumer Experience team is also responsible for setting out the basic design guidelines for the other streams to follow. If the idea of designing a world class payment application excites you, this stream would be the right place for you.
Not specified
INR 25.0 - 30.0 Lacs P.A.
Work from Office
Full Time
Not specified
INR 5.0 - 10.0 Lacs P.A.
Work from Office
Full Time
Not specified
INR 5.0 - 11.0 Lacs P.A.
Work from Office
Full Time
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