1769 Gmp Jobs - Page 35

We are Hiring Assistant Manager - Quality Assurance for our client. If you have skill and experience in the same industry and profile, Kindly send updated resume. Designation : Assistant Manager Job Location: Haridwar, Surat & Ahmedabad Gender: Male Department: Quality department Nutraceuticals & Personal care Job Function: Quality Assurance and Control Role & responsibilities 1. Assisting Quality Manger for on going Quality Control check activities 2. Knowledge about Quality Control & Quality Assurance tools 3. Knowledge about testing of Nutraceutical and Personal care products 4. Sensory Evaluation 5. Sound knowledge of Google sheets and Good computer proficiency 6. Able to manage the trackers related to ongoing Quality Control task 7. Coordination with cross functional team and Third-Party Manufacturers 8. GMP 9. Knowledge about Regulatory requirements of FSSAI Preferred candidate profile Knowledge about Regulatory requirements of FSSAI and Personal Care industry Regards, Shivika Sharma 9220541221

Educational Master Of Technology,Bachelor Of Science,Bachelor Of Technology,Bachelor of Engineering,Bachelor of Pharmacy (Honors),Master of Pharmacy Service Line Application Development and Maintenance Responsibilities Key components of the responsibilities are as mentioned below but not limited to:6+ yrs. of Professional experience and strong knowledge with real time experience in IT Quality & Compliance, Computer System Validation / Software Testing / System Implementation in the Life Sciences industry. Leads the effort to manage, and/or maintains validation of the GxP computerized systems. Create Validation Plan, Validation Report and Reviews validation documents such as URS, FS, FRA, DD, IQ, OQ, PQ’s, TRM.Assure compliance with GxP (GMP, GCP, GLP) & privacy requirements. Develops and maintains IT GxP compliance documentation.Ensure GxP Computerized Systems are validated as per GAMP -5 requirements.Stakeholder management and good executor with required communication.Candidate must have fair conceptual understanding on below key areasoIT QMSoValidation/QualificationoRisk management. oHandling of defects/Deviations oInvestigations oCAPA Handling oTest Management & Compliance Candidate must have understating on latest regulations i.e. 21CFR Part 11, EU annex 11, and Guidelines e.g. GAMP5 guide.Candidate will provide an application validation expertise practically on different scenarios as applicable case to case i.e., standalone/enterprise etc. Technical and Professional : Hands-on experience on testing tools like HP ALM, Kneat and SNOW-Experience to MES, QMS (Trackwise), Lab solutions i.e. LIMS, Empower CDS, Chromeleon, Business Analytics, Middle wares etc. will be an advantage -OT System Qualification (Radio ligand Therapy or critical dosage forms will be a plus)-PAS/DCS Qualification -ISA95 High level of understanding -OT Security will be a plus.-Standalone Systems Qualifications-PAS/DCS Integrated with Manufacturing Equipment qualification. Preferred Skills: LS Domain-Computer System Validation (CSV)

1. Strategic Manage the shifts during season and shift operations to achieve factory business goals and performance standards Work towards control of sugar losses in case of molasses, press cake Control and minimize in steam consumption and power consumption in Boiling House Reduce the consumption towards Lime, Sulphur and other chemicals for removal of impurities to ensure that the manufactured product is as refined as possible Generate inputs for MIS, efficiencies report etc. and ensure proper quality of the job done Responsible for physical testing of process samples in shift (setting time, blain, residue etc.) Work towards minimization of cost of inventory spare parts 2. Liaising Responsible for institutionalizing company values among the employees in the section Ensure safe working condition in plant area and other machine areas during maintenance and repair of machinery 3. Operations Oversee operation of equipment /machines in an efficient way during shifts to keep a check on the quantity and the quality of produced sugar Follow up to check the availability of material during off-season Undertake Preventive maintenance of boiling house equipment during season in shifts & coordination with Section In charge Engineering to reduce the equipment downtime Ensure implementation of SOP during shift operation, and responsible for product changeover Analyze collected data, implement corrective actions and validate test equipment during shift 4. Self/ Team Development Review and monitor performance of team members and provide requisite developmental support/ inputs Recommend training as required for teams development Develop the team and update their knowledge base to cater the organization need Strategize avenues for enhancing employee satisfaction in the function, resulting in high engagement levels of employees

Job Overview: To perform AR&D actives as per GMP & Safety Reporting Structure: Reports to Research Scientist - AR&D (Service) Key Stakeholders: Internal: QC, QA, SCM & Safety External: NA Experience: 4-8 Year Experience in manufacturing (API) as per Pharma Manufacturing GMP requirements. Responsibilities for Internal Candidates Key Roles & Responsibilities 1. Capable to handle independent projects 2. Analytical testing support to PDG synthetic group. 3. Coordinate with QA regarding method transfer, CCF and investigation reports. 4. Experience of handling of HPLC, GC, Potentiometer, Polarimeter instruments. 5. API Stability knowledge. 6. Capable to handle analytical method development, Implementation, Validation as per requirement. 7. Should have experience of Analytical method transfer to QC. 8. Experience of making documents like method transfer protocol & report, method validation protocol & report, method development report, specification, standard test procedure etc. 9. Should aware about GLP practices and 21 CFR part-11. 10. Keep the work area clean and the laboratory under controlled temperature. 11. Calibrate the instruments according to the master calibration schedule and follow GLP and SOPs. 12. Understand the safety and environmental aspect. 13. Maintain the reagents and standardize the volumetric solutions as per schedule. 14. Maintain the laboratory journals and instrument log books online. 15. Ensure compliance to Hazardous waste and chemical management. Responsibilities Qualifications Qualification : M.Sc (Analytical Chemistry), (Chemistry) & (Organic Chemistry)

Job Description Timely perform and plan for Calibration and maintenance of instruments. Preparation, sterilization and disposal of microbiological media and accessories. Planning and execution of Water sampling and testing (Microbial and Chemical) of OSD and Ophthalmic facility. Preparation of trend for water system and environmental monitoring. Perform the Environmental monitoring of Sterility area, Ophthalmic and OSD facility and participation in media fill activity. Planning and execution of Microbial analysis of raw material, packing material, intermediate / in-process samples, Finished Product and Stability samples for Sterility testing, Particulate matter testing, Bacterial Endotoxin testing, Antimicrobial effectiveness testing, Bio burden testing and Packing material testing. Planning and execution Growth promotion testing, Preparation of microbial culture suspensions, maintenance of microbial culture and Identification of microorganisms. Planning and execution of online documentation, Upkeep of housekeeping in laboratory. Preparation of method validation MET / Sterility / BET / other miscellaneous protocol for validation study. Proper arrangement of samples and analysis of samples performed within time line. Report any quality concerns or suggestions for improvements to Supervisors/managers. Handling of water, calibration and purchase activity through SAP. Ensure timely initiation and closure of QAMS documents such as lab incidence. Handling of all microbial testing and calibration of instrument/Equipment through LIMS. Responsible to person any other task/activity assigned by supervisor /Manager. Work Experience Experience :- 2 to 4 yrs. Education Masters in Microbiology Competencies

Role & responsibilities 1. Work closely with the Quality Assurance (QA) team to promptly address and resolve any deviations, non-conformances, or regulatory issues to maintain high-quality standards. 2. Manage and handle key QMS tools such as Change Control, Deviation Investigations, OOS (Out of Specification), OOT (Out of Trend), CAPA (Corrective and Preventive Actions), ensuring their timely closure. 3. Conduct thorough investigations for deviations, incidents, and market complaints to determine root causes and implement corrective actions. 4. Develop, implement, and enforce standardized operating procedures (SOPs) across all production departments to maintain consistency and quality standards. 5. Lead investigations and prepare detailed reports for deviations, OOS, OOT, CAPA, and other quality-related issues, ensuring clear documentation and resolution.

Role & responsibilities Responsible for managing and maintaining Quality Management System (QMS) activities within the Supply Chain Management (SCM) department, including Change Control, Deviation, and CAPA management. Ensures daily operations and documentation are in compliance with cGMP and regulatory standards. Supports audit readiness and continuous improvement initiatives within SCM.

- Develop new or improve current Sweet products - Daily and as and when required documentation and record keeping as per compliances and company SOP - Make test samples of Sweets products and conduct trials - Source and select ingredients for Sweets products - Manage or supervise development and production of Sweets - Improve efficiency of manufacturing processes - Develop new or improve current packaging - Ensure food products meet specifications and standards (quality assurance) - Investigate the nutritional properties of foods - Should be open to accept any unforeseen tasks related to FT. - Following keeping controls, maintaining as per FSSI norms - Traceability, Batch card - Following ISO standards - Daily continuous following and reporting FIFO practice - Daily inspecting and generating reports - Quarantine expiry products daily morning in a specific time - If not present at work then get things done from others - Frequently meeting with management and labors, generating reports - Frequently training and keeping the records - On time reporting to duties and begin to work on scheduled time on daily basis According to season IE Summer, Winter, Monsoon, Slack Season, o According to festival days Holi, Raksha Bandhan, Ganpati, Diwali, Dasehara o According to normal days - Daily reports sharing on time without fail on Google drive and physical hardcopy - Number of commitment not completed till date - Number of days leaves taken due to health issue - Number of leaves taken without approval - New learning and implementation - Future promise to the company - Training team members Requisite Skills: - Should have knowledge of Food products - Food processing and production methods - Food hygiene and quality standards - How to analyze and interpret research results - How to perform experiments and operate scientific equipment - Should know how to write reports - Excellent communication (Written and Verbal) - Should be good in MS Office (Specifically in Advance excel) - Must be able to operate Desktop and laptop properly - Should be good in people management - Ability to work under pressure - Friendly and Cooperative behavior Desired Skills: - Should have been a part of strategic meetings with any organization Education: Any Graduate Relevant Experience: 2 to 8 Years experience from FMCG manufacturing industries

*Experience in production operations in Intermediate 1 API industry, Equipment & Utility Operations, Filing BMR I BPR, Distillation Process, having exposure of handling CF, Multi-Milling, AGNFD, FBD equipment. Required Candidate profile * Experience of working in API industry I Bulk Drug, having exposure of handling and preparation of Production cGMP documentation, Change Control, Deviation, 005 Investigation and CAPA etc.

Immediate Openings on CSV Analyst _Bangalore Experience : 5+ Skill:- CSV Analyst Location : Bangalore Notice Period :- Immediate . Employment Type: Contract . Job Description: Key Skills: - Application/Product development testing and experience in Computer Systems Validation (CSV) - Experience in QMS, Regulatory Requirements, GxP Compliance, and Good Documentation Practices - Strictly adhereing to Business SOPs, cost & coverage, requirement specifications & formulation of Test Cases in HP ALM for the Functional, Integration, end-to-end, Usability, and smoke testing. - Experience in the development of Qualification test scripts (IQ,OQ, PQ and VSR) for CSV projects - Good knowledge of CSV, GAMP5, 21CFR Part 11, and good documentation practices - Knowledge on HP ALM and Jira Tool and validation approval process using ALM

Maintain the Laboratory's Quality System. , Perform analytical tests in the laboratory, Assist with laboratory administrative duties, Maintain smooth laboratory work flow, Obtain lab certifications and complete QA/QC assignments, Promote good customer Must have strong Knowledge ISO & Must have implemented the same in any Lab. Knowledge of GC, HPLC shall be an added advantage.

Role Purpose Statement: Ensure smooth running of utility equipment s and Vanaspati Production with quality and Food Safety Main Accountabilities: Operate and Maintain the packing utility equipment (Chillers, air compressor, ammonia system, cold rooms, cooling towers, Air Dryer) Ensure to maintain cold room cycle and timely Vanaspati FG delivery to dispatch. To record and monitor the equipment parameters in shifts. Operate the refinery & bakery ammonia plant. Follow the Safety & food safety Standards & HACCP standards. To conduct pre shift risk assessment and Tool box talk with the entire team.. Ensure the proper utilization of manpower. Sustain the 5s & housekeeping in ammonia plant. Ensure the online quality check of cold room parameters. Ensure to clean & dry Vanaspati tins and Timely handover to dispatch Regular machine health check-up and follow maintenance of machine as per schedule. Minimize wastage and damage in respect to oil and packing materials. Maintain the shift records and log book and proper hand over take over. Knowledge and Skills: Behavior Use knowledge of Bunge s business, structure and strategy to develop innovative solutions to improve results or eliminate problems. Build partnerships, appropriately influence to gain commitment, foster talent and coach others to grow in current or future roles.. Drive results through high standards, focus on key priorities, organization, and preparing others for change. Technical Sound Knowledge of Chillers, air compressor, ammonia system, cold rooms, cooling towers, Air Dryer. PM, Trouble shooting, DCS/ SCADA operations, GMP Education & Experience: ITI/Diploma

Role Purpose Statement: Ensure smooth running of utility equipment s and Vanaspati Production with quality and Food Safety Main Accountabilities: Operate and Maintain the packing utility equipment (Chillers, air compressor, ammonia system, cold rooms, cooling towers, Air Dryer) Ensure to maintain cold room cycle and timely Vanaspati FG delivery to dispatch. To record and monitor the equipment parameters in shifts. Operate the refinery & bakery ammonia plant. Follow the Safety & food safety Standards & HACCP standards. To conduct pre shift risk assessment and Tool box talk with the entire team.. Ensure the proper utilization of manpower. Sustain the 5s & housekeeping in ammonia plant. Ensure the online quality check of cold room parameters. Ensure to clean & dry Vanaspati tins and Timely handover to dispatch Regular machine health check-up and follow maintenance of machine as per schedule. Minimize wastage and damage in respect to oil and packing materials. Maintain the shift records and log book and proper hand over take over. Knowledge and Skills: Behavior Use knowledge of Bunge s business, structure and strategy to develop innovative solutions to improve results or eliminate problems. Build partnerships, appropriately influence to gain commitment, foster talent and coach others to grow in current or future roles.. Drive results through high standards, focus on key priorities, organization, and preparing others for change. Technical Sound Knowledge of Chillers, air compressor, ammonia system, cold rooms, cooling towers, Air Dryer. PM, Trouble shooting, DCS/ SCADA operations, GMP Education & Experience: ITI/Diploma

Job Objective : 1. Excellent team player/leader can efficiently motivate the subordinates to achieve the set targets within stipulated time. 2. Proficiency in written and oral communication skills. 3. Ensuring best in class quality and timely project execution 4. Strong initiative in decision making and owing up of responsibilities. 5. Strongly believe in turnaround of Business, systems and procedures with an integration of internal skill set along with outstanding team building. Job Role: 1. All activities related to production and monitoring the process as per SOPs. 2. Communicate day to day process deviations and breakdowns of the equipment to concerned persons. 3. Check and implement the process for cleaning of equipment as per the schedules. 4. Responsible for housekeeping and implementation of day to day cleaning of process area & clean room. 5. Preparation, review and approval of monthly Reports and BPRs BCRs, OOS, Deviation, investigations reports, validation protocols reports, validation reports. 6. Responsible for preparation of daily production planning and ensuring the same. 7. Production planning, ensuring that the batches are produced as per planning and meeting the dispatch targets. 8. Ensure proper utilization of equipment and manpower as and when required 9. Planning and monitoring during execution of the process validation. 10. Manpower planning. Monitor the project modification activities. 11. Responsible to handle production processes as per BPR and cleaning as per BCR. 12. Responsible for reviewing of LFR/LDR, development report coordination with group leader, TSD, EHS & QA. 13. Responsible for reviewing the completed BPR’s in line with GMP guideline before handover to QA. 14. Responsible for responding the client review comment in BPR and others GMP related documents. 15. Allocating equipment to maintenance department as per preventive maintenance schedule. 16. Responsible to monitor all instruments such as temperature indicators, pressure gauges and their calibrations according to schedules. 17. Responsible to co-ordinate with QC for in- process/ intermediate /finished product sample results. 18. Conducting & participating the training programmes related to production operations, GMP and safety. Technical / Functional 1. Manufacturing-Production. 2. Compliance. 3. Validation. 4. Process scale up. 5. Technology Transfer. 6. Capacity enhancement. 7. PROCESS Safety management – Implementation 8. Cost reduction /Launching of new products. 9. Lean Manufacturing. 10. Expansion project.

Quality Assurance & Food Safety Guru (a.k.a. The Guardian of Baked Perfection!) Hey there, quality wizard! Do you have a passion for perfection and a nose for freshness Are you the kind of person who can spot a dough disaster from a mile away If so, we need you to keep our baked goodies in tip-top shape! 1. Quality Assurance & Control AKA The Taste Inspector Be the ultimate detectiveinspect raw materials, in-process goodies, and final baked treats to ensure they're flawless! Chase down quality deviations like a food safety superhero and make sure every issue gets solved. Monitor every step of the baking journeyfrom mixing to packagingto guarantee the yummiest results. Put your taste buds to work! Conduct sensory tests (a fancy way of saying taste everything) and document your findings. 2. Compliance & Food Safety Keeping It Clean & Safe! Make sure we follow top-notch food safety standards (HACCP, FSSC 22000, GMPyou get the idea). Conduct regular hygiene and sanitation audits because cleanliness is next to deliciousness. Keep our paperwork as clean as our kitchensmaintain all quality control and compliance documentation. Be audit-ready! Support internal and external inspections like a pro. 3. Testing & Documentation Because Science is Delicious! Maintain super-detailed records of inspections, test results, and any little oopsies. Update SOPs (Standard Operating Procedures) to keep our quality control game strong. Make sure water testing happens on schedule (because nobody likes a surprise!). 4. Quality & Food Safety Optimization Innovate & Elevate! Standardize our quality control processesbecause consistency is the secret ingredient to success! Find sneaky contaminants and kick them out by improving sanitation and hygiene procedures. Master traceabilityknow where every ingredient comes from and where its going, from raw materials to final product delivery. Ready to make the world a tastier, safer placeone perfect bake at a time Join us!

Role: Android Developer Employment Type: Full-Time Permanent Experience: 7+ years Remuneration: As per Industry Standards Location: Remote/New Delhi We are looking for an android developer to enhance design, fix bugs, improve performance and develop new features of a functional Android application Responsibilities & Skills An ideal candidate: Should have 7+ years of professional experience in autonomously designing, developing, testing, debugging and maintaining mobile applications on the Android platform Should have hands-on experience with and strong knowledge of Android SDK, Android Studio, Kotlin, and different versions of android, and how to deal with different screen sizes Should have familiarity with RESTful APIs to connect Android applications to back-end services Should have experience with offline storage/mode, threading, and performance tuning and Memory Management Should have knowledge of the open-source Android ecosystem and the libraries available for common tasks Should have strong understanding of Android, OEM's and OS flavors Should have experience working with Sqlite database and proficient in writing SQL queries Should be well conversant with Android UI design principles, interface guidelines, material design, patterns, and best practices Should have familiarity with cloud message APIs and push notifications Should be able to review the existing code, find out & fix bugs and optimize the code. Should fix bugs and improve Android application performance Should develop new features of the Android application Should assume end-to-end ownership of the Android application and assigned tasks Should work independently without the need of guidance and supervision Should have ability to understand business requirements and translate them into technical requirements Should have a knack for benchmarking and optimization Education B. Tech/B.E. in Computer Science or MCA Key Skills Android Studio, Android SDK, Android Framework, Android UI,

: - Excellent knowledge of products Manufacturing of Colour Cosmetics personal care, Skincare, Cream, Shampoo, Hair Oil, Conditioner, Face Wash, Body Wash, Body Lotion and Foot Care ,Lipstick, Nail Polish Etc. Lay down procedure to implement GMP & GLP norms and ensure documentation & compliance Define AQL for incoming raw material and components Develop vendor base to meet cost, quality (manufacturing and product), and innovation requirements Development of new formulation as per the business demand Preparation of documents & Registration of product, label compliance with regulatory authorities - local & overseas. Skills :- Must come from the personal care background. Worked for the majority of their career in the development of formulations for personal care products. Familiar with cosmetics compliance requirements for EU, US FDA. Ready and able to work on multiple product formulations at the same time, with a view to develop potentially new products.

Responsibilities: * Ensure GMP compliance through documentation & filter integrity checks. * Prepare buffers according to SOPs using chromatography techniques.

The Senior Executive QA (Engineering Assurance) will be responsible for executing and reviewing qualification lifecycle documents for GMP equipment, utilities, and facilities. The role includes oversight of URS, DQ, IQ, OQ, and PQ protocols, engineering change controls, risk assessments (FMEA), and periodic requalification activities. This position works closely with Engineering, Validation, Projects, and cross-functional QA teams to ensure timely qualification and regulatory readiness. Key Responsibilities: QA review and approval of qualification protocols and reports (URS, DQ, IQ, OQ, PQ) Oversight on facility, utility, and equipment qualification activities QA support for engineering change controls and deviation handling Risk assessment and mitigation using tools like FMEA and HAZOP Periodic review and requalification planning Participation in internal/external audits and regulatory inspections Ensuring data integrity and documentation compliance across qualification records Responsibilities Qualifications B.Tech / M.Tech / B.Pharm / M.Pharm / M.Sc. with specialization in Engineering, Life Sciences, or related field 5-8 years of relevant experience in QA Engineering or Qualification/Validation domain Strong knowledge of GMP regulations (USFDA, MHRA, EU) and qualification standards (ISPE, WHO, ICH Q9, Q10) Hands-on experience in equipment/facility qualification, HVAC, water systems, and cleanroom validations Excellent documentation review, risk assessment, and communication skills

Employment Type: Contract Working Mode : Hybrid 12+ years of experience working in electronic based Computer System Validation in a GxP environment Demonstrated ability to maintain a CSV and Computer and Instrument System Change Control process Experience in employing risk-based approaches to CSV Experience in qualification of GLP Instrument Systems Ability to provide Quality oversight during implementation of GxP Software as a Service tools and systems Experience in perform

Business: PPL Digwal Department: PTS Job Overview: To perform AR&D actives as per GMP & Safety Travel Requirements: NA Reporting Structure: Reports to Research Scientist - AR&D (Service) Key Stakeholders: Internal: QC, QA, SCM & Safety Experience: 4-8 Year Experience in manufacturing (API) as per Pharma Manufacturing GMP requirements. Responsibilities for Internal Candidates Key Roles & Responsibilities 1. Capable to handle independent projects 2. Analytical testing support to PDG synthetic group. 3. Coordinate with QA regarding method transfer, CCF and investigation reports. 4. Experience of handling of HPLC, GC, Potentiometer, Polarimeter instruments. 5. API Stability knowledge. 6. Capable to handle analytical method development, Implementation, Validation as per requirement. 7. Should have experience of Analytical method transfer to QC. 8. Experience of making documents like method transfer protocol & report, method validation protocol & report, method development report, specification, standard test procedure etc. 9. Should aware about GLP practices and 21 CFR part-11. 10. Keep the work area clean and the laboratory under controlled temperature. 11. Calibrate the instruments according to the master calibration schedule and follow GLP and SOPs. 12. Understand the safety and environmental aspect. 13. Maintain the reagents and standardize the volumetric solutions as per schedule. 14. Maintain the laboratory journals and instrument log books online. 15. Ensure compliance to Hazardous waste and chemical management. Responsibilities Qualifications Qualification : M.Sc (Analytical Chemistry), (Chemistry) & (Organic Chemistry)

Job Title: Apprentice Trainee Utility Maintenance Location: Cadila Pharmaceuticals Ltd., Ankleshwar Department: Engineering / Utility Salary: 9000 per month Key Responsibilities: Maintenance /Operations of Utility Services To distribute the daily work to technician as per plant & Utility job request ensure timely compliance. To co-ordinate with electrical, instrument sectional head for Utility maintenance activities. To communicate and maintain check list of utility equipments & ensure for preventive maintenance as per schedule. To proper handling of job request with concern person and dealing with contractors & vendors. To proper handling with project department for maintain plant modification and building maintenance work. To support daily / monthly maintenance report related to utility. Distribute Utility Maintenance work to technicians. Maintain high standard of housekeeping in utility section or area concerned. Ensure to keep Purified water Plant & child loop area clean all the time. Energy Conservation To inspect the functioning of Utility instruments regularly to avoid malfunctioning & energy loss. To ensure & timely rectification of leakages / spillages to save energy. Safety To comply & maintain the safety guidelines & procedures in the maintenance function. To ensure & maintain the safety interlocks & guarding of mechanical system To ensure & timely rectification of leakages / spillages to save energy Materials & Service Management To carryout inspection of received material for quality & specification. Documentation To prepare and maintain USFDA, all regulatory audits, customer audits, Internal audits, ISO 9001, ISO 14001 & OHSAS system documentation with proper record. To prepare and maintain the documentation record as per GDP & cGMP.

About the Job Were changing the way people think about customer service, and we need your help! Were looking for a Quality Assurance Analyst to monitor Customer Service Representatives (CSRs) and the daily performance of Tier 2 teams (CSA/CX) by recording, reviewing and evaluating Voice, Email, Chat and Social contacts. As Quality Assurance Analyst, You Will Coach CSRs/Tier 2s on quality of service to ensure proper procedures are being followed Complete Quality Assurance and coaching session reports on a weekly basis Attend and participate in meetings with supervisors and managers to review monitoring lists Attend and participate in partner and internal calibration meetings Research escalated issues and co-deliver coaching opportunities with Team Leaders and Operation Managers Report scripting problems or questions from callers to appropriate departments Distribute partner and company related correspondence to all CSRs/Tier 2 team members Perform other duties as assigned As Quality Assurance Analyst, You Have High school diploma or equivalent (required) 1 year of front-line contact center experience (preferred) 1-2 years of Quality Assurance experience (preferred) Intermediate knowledge of MS Excel, MS Word and MS Office (required) Ability to type 30 wpm minimum with accuracy Strong verbal and written communication skills, including spelling and grammar Excellent organizational and time management skills Ability to make fair and consistent judgments and decisions Ability to multi-task under high-pressure situations Ability to solve problems and offer suggestions in a positive and developmental manner Ability to listen attentively to use caller information to analyze and score CSRs/Tier 2 calls Ability to perform basic mathematical functions to ensure scoring accuracy Ability to effectively interact with employees at all levels of the organization and work with a variety of people from diverse backgrounds Ability to work a variety of shifts including days, afternoons, evenings and holidays

Department: PTS Job Overview: To perform AR&D actives as per GMP & Safety Travel Requirements: NA Reporting Structure: Reports to Research Scientist - AR&D (Service) Key Stakeholders: Internal: QC, QA, SCM & Safety Experience: 4-8 Year Experience in manufacturing (API) as per Pharma Manufacturing GMP requirements. Responsibilities for Internal Candidates Key Roles & Responsibilities 1. Capable to handle independent projects 2. Analytical testing support to PDG synthetic group. 3. Coordinate with QA regarding method transfer, CCF and investigation reports. 4. Experience of handling of HPLC, GC, Potentiometer, Polarimeter instruments. 5. API Stability knowledge. 6. Capable to handle analytical method development, Implementation, Validation as per requirement. 7. Should have experience of Analytical method transfer to QC. 8. Experience of making documents like method transfer protocol & report, method validation protocol & report, method development report, specification, standard test procedure etc. 9. Should aware about GLP practices and 21 CFR part-11. 10. Keep the work area clean and the laboratory under controlled temperature. 11. Calibrate the instruments according to the master calibration schedule and follow GLP and SOPs. 12. Understand the safety and environmental aspect. 13. Maintain the reagents and standardize the volumetric solutions as per schedule. 14. Maintain the laboratory journals and instrument log books online. 15. Ensure compliance to Hazardous waste and chemical management. Qualification : M.Sc (Analytical Chemistry), (Chemistry) & (Organic Chemistry)

Business: PPL Digwal Department: PTS Job Overview: To perform AR&D actives as per GMP & Safety Travel Requirements: NA Reporting Structure: Reports to Research Scientist - AR&D (Service) Key Stakeholders: Internal: QC, QA, SCM & Safety Experience: 4-8 Year Experience in manufacturing (API) as per Pharma Manufacturing GMP requirements. Responsibilities for Internal Candidates Key Roles & Responsibilities 1. Capable to handle independent projects 2. Analytical testing support to PDG synthetic group. 3. Coordinate with QA regarding method transfer, CCF and investigation reports. 4. Experience of handling of HPLC, GC, Potentiometer, Polarimeter instruments. 5. API Stability knowledge. 6. Capable to handle analytical method development, Implementation, Validation as per requirement. 7. Should have experience of Analytical method transfer to QC. 8. Experience of making documents like method transfer protocol & report, method validation protocol & report, method development report, specification, standard test procedure etc. 9. Should aware about GLP practices and 21 CFR part-11. 10. Keep the work area clean and the laboratory under controlled temperature. 11. Calibrate the instruments according to the master calibration schedule and follow GLP and SOPs. 12. Understand the safety and environmental aspect. 13. Maintain the reagents and standardize the volumetric solutions as per schedule. 14. Maintain the laboratory journals and instrument log books online. 15. Ensure compliance to Hazardous waste and chemical management. Qualification : M.Sc (Analytical Chemistry), (Chemistry) & (Organic Chemistry)