Global Process Expert (Process Improvement, Implementation - StP)

Job Description

Job ID: 40190 | Location: Airoli, Maharashtra, India The Global Process Expert (GPE) supports the Global Process Owner (GPO) in driving efficient, standardized, and continuously improving end-to-end business processes, including system deployment and process enhancements. Responsibilities Drive Global process designing and implementation. Ensure process consistency and harmonization. Lead in creating communication materials for process changes. Define and monitor operational Key Performance Indicators; support operational governance. Analyze process performance and report Quality Circle KPIs to Global Process Owner / Global Business Services Leadership Team. Conduct sample checks under the Quality Circle framework. Lead regular process huddles to identify optimization opportunities. Apply continuous improvement methods (e.g., Lean, Six Sigma) to enhance processes. Provide input on technology requirements for process improvements.