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Service Delivery Manager Allied Digital

8.0 - 13.0 years

15 - 18 Lacs

navi mumbai

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Role: Service Delivery Manager Job Description : The Service Delivery Manager role is responsible for managing steady-state operations for assigned program in Japan/China region. Roles & Responsibilities • Manage and coordinate the delivery of transitioning End User Services in a global customer environment Should have working knowledge on the EUC Services (Deskside support, Desktop/Laptop/Tablet/Mobile Break-Fix support, IMACD, Depot Services, Asset Management etc.) Working knowledge of Field Support, Desktop services and help desk support scheduling, staffing, productivity, utilization, knowledge management, service improvements and hiring Responsible for people management, selection, hiri...

Posted 1 day ago

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