Global Director Digital Aftermarket and Technical Support

Are you a leader looking for a new opportunity Do you love being part of a successful team Join our Digital team. Our Industrial Products Valve team provides industry-leading products and services that optimize the extraction, production, and processing of energy. We help a diverse range of customers across the value chain to reduce operating costs and improve productivity. As a Global Director Digital Aftermarket and Technical Support, you will be responsible for: - Designing and implementing our execution strategy for all digital products for our Aftermarket business. - Owning the Installation & commissioning support for ValvAware software deployment. - Interpreting ValvAware data and valve maintenance history, combining with application expertise, to create valve diagnostic reports with maintenance recommendations for ValvAware customers. - Managing the opportunity pipeline of VA offerings across multiple applications. - Overseeing customer training and usage of the VLM product to improve efficiencies. - Soliciting Voice of the Customer feedback and market trends to prioritize digital features to enhance our customer experience. - Managing digital training materials for global deployment. - Designing and implementing a regional digital champion strategy to put digital skills closer to our customers. - Supporting the global Warranty and Technical support team on field issues related to digital products such as SVI Product hierarchy, ValVue3, ValVue 2.8, ValVue ESD. Fuel your passion. You should have a Bachelor's degree from an accredited university with at least 10 years of overall industry experience. Hands-on experience in repairs for Control Valves, pressure Safety-Relief Valves, Mechanical On-off valves, control instruments, Actuators, and Accessories is required. A minimum of 5 years of Digital Solution experience in the process industry and 5 years of experience in Technical Support is also necessary. Working knowledge of valves repair business & turnaround management and 2-3 years of experience in Digital Integration with DCS/Control System are preferred. We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we offer flexible working patterns, including working flexible hours to help you fit everything in and work when you are most productive. Our people are at the heart of what we do at Baker Hughes. We invest in the health and well-being of our workforce, train and reward talent, and develop leaders at all levels to bring out the best in each other. Our inventions have revolutionized energy for over a century, and we prioritize rewarding those who embrace change with a comprehensive package that reflects how much we value their input. With operations in over 120 countries, we provide better solutions for our customers and richer opportunities for our people. As a leading partner to the energy industry, we're committed to achieving net-zero carbon emissions by 2050. Join us if you are seeking an opportunity to make a real difference in a company with a global reach and exciting services and clients. Come join us and grow with a team of people who will energize and inspire you.,