Are you a creative powerhouse with a passion for design and marketing? Glen Group is looking for a talented Marketing Graphic Designer to join our dynamic team! If you thrive in a fast-paced environment, love turning ideas into eye-catching visuals, and have a strategic mind for social media and campaigns, we want to hear from you. Key Responsibilities: • Design and produce a wide range of marketing and event materials, including: - Catalogues, brochures, proposals, calendars, envelopes, folders, and presentations - Social media graphics, ads, and weekly content plans - Event materials: posters, banners, roll-ups, and backwalls and more. • Edit and produce engaging videos for campaigns, events, and social media • Create high-quality designs using Adobe Illustrator and Photoshop • Participate actively in brainstorming sessions and contribute creative ideas to campaigns and projects • Work with Microsoft Office, especially Word and PowerPoint, to create professional proposals, presentations, and marketing documents • Collaborate with the marketing team to plan and execute campaigns, including Meta Ads and lead generation when required • Ensure brand consistency across all visual assets • Manage multiple projects, prioritize deadlines, and deliver under pressure • Create content for posts, ads, ensuring messaging aligns with brand guidelines Required Skills & Qualifications: • Expert-level proficiency in Adobe Illustrator, Photoshop, and Premiere Pro • Proven experience creating print, digital, and event marketing materials • Proficient in Microsoft Word and PowerPoint • Strong portfolio demonstrating design and video editing skills • Active and creative mindset with a willingness to contribute ideas in brainstorming sessions • Knowledge of Figma and Canva is an asset • Understanding of social media content creation and campaign planning • Ability to work independently, manage time effectively, and perform well under tight deadlines • Strong communication and attention to detail • Experience in UI/UX design for websites Nice-to-Have: • Experience with Adobe InDesign • Familiarity with campaign performance, weekly tracking, and social media analytics
Job Title: Dispatcher Role Overview: • Manage day-to-day operations of the Dispatch, including calls, emails and scheduling support for Canadian client. • Provide 24/7 back-office support from India to ensure continuous operational coverage • Facilitate timely dispatch and real-time monitoring of field staff across various locations in Canada • Ensure smooth, accurate, and uninterrupted service delivery through efficient coordination • Support service-level objectives by maintaining strong communication and operational oversight • Work closely with client-facing teams to align dispatch operations with service expectations Dispatcher’s Responsibilities: • Dispatch & Scheduling Support: Manage and coordinate dispatch centre operations, ensuring timely and effective scheduling of field staff in alignment with service requirements across Canadian client sites. • 24/7 Back-Office Operations: Provide continuous support from India to monitor and assist field operations, enabling real-time communication and problem-solving. • Customer Service: Deliver professional, courteous, and efficient customer service. Respond promptly to inquiries with accurate information and maintain high service standards. • Communication & Coordination: Route relevant information to internal departments and external locations via Action Requests. Maintain proactive communication to support operational continuity. • Operational Knowledge: Continuously develop and maintain a comprehensive understanding of Glen Group’s operations, services, and protocols. • Prioritization & Accuracy: Handle multiple tasks and job duties by priority, ensuring timely and accurate execution with a focus on quality and compliance. • Policy Compliance: Ensure all verbal and written communications adhere to company policies and procedures, and are factually accurate. • Information Management: Stay updated with internal communications including emails, memos, SOPs, and team meetings to ensure alignment with company protocols. • Professional Telephone Etiquette: Manage high call volumes and difficult customer interactions with sensitivity, tact, and sound judgment. • Confidentiality & Integrity: Uphold strict confidentiality concerning sensitive information related to clients, employees, and company operations. Handle investigations and sensitive matters with discretion, fairness, and professionalism. • Health & Safety Compliance: Work in accordance with all applicable health and safety laws and company safety practices to ensure a safe working environment. Requirements: • Minimum 2 years of experience in customer support or a similar role (Required) • Proficient in spoken and written English (Required) • Strong organizational, communication, and multitasking skills on system. • Ability to work in rotational shifts. Shift Availability (Weekly Rotational Shifts – IST): • Morning Shift: 05:30 AM – 01:30 PM • Afternoon Shift: 01:30 PM – 09:30 PM • Graveyard Shift: 09:30 PM – 05:30 AM Location: In-Person (Amritsar) Job Type: Full-time Salary: ₹25,000/month Expected Start Date: As soon as possible If you are looking to join a fast-paced, global team and make an impact with your coordination and customer service skills, apply now!