Job Summary: We are looking for a dynamic and driven Sales Representative to promote and sell rOTA’s reconciliation services to hotels and hospitality businesses. In this role, you will be responsible for identifying potential clients, introducing them to the benefits of rOTA, and securing new business through direct sales efforts. Key Responsibilities: · Prospecting & Lead Generation: Identify and target potential hotel clients that could benefit from rOTA’s reconciliation services, focusing on both independent hotels and hotel groups. · Product Knowledge & Sales Presentations: Communicate the value of rOTA’s services (Hotel Collect Reconciliation and Virtual Card Recovery) through detailed presentations and product demonstrations, either in person or virtually. · Client Engagement & Relationship Building: Build strong relationships with potential clients by understanding their needs, pain points, and how rOTA’s solutions can address them. Collaborate closely with hotel finance and operations teams to ensure they understand the full benefits of our services. · Closing Sales: Drive the sales process from initial contact through to signed agreements, ensuring seamless onboarding of new clients. Be able to explain the minimal time commitment needed for implementation (only 5-10 minutes of access to OTA portals). · Market Awareness & Reporting: Stay updated on trends in the hospitality and OTA space. Provide feedback on customer requirements and competitor activities. Regularly report on sales activity and performance. Service Overview: · Hotel Collect Reconciliation (HCR): Identify discrepancies where OTAs report higher revenue than what the PMS system has recorded. Correct these by adjusting reservations in the OTA portals, helping properties save on unnecessary commission payments. · Virtual Card Recovery (VCR): Recover unclaimed funds on virtual cards by identifying unprocessed amounts and ensuring properties recover these balances. Focus on minimal time investment by clients (just 5-10 minutes) and emphasize the 180-day look-back analysis. Requirements: · Proven experience in sales, preferably within the hospitality or technology sector. · Strong communication and presentation skills with the ability to explain technical solutions in simple terms. · Familiarity with hotel operations, OTA reservations, and PMS systems is a plus. · Excellent negotiation skills and a results-driven attitude. · Ability to work independently and manage a sales pipeline effectively. · A willingness to learn about property reconciliation processes and rOTA’s unique platform. · Tremendous command skills . What We Offer: · Competitive base salary with performance-based incentives. · Opportunities for career growth in a rapidly expanding company. · Comprehensive training on rOTA’s services and the hospitality sector. · A collaborative and supportive team environment. Job Type: Full-time Pay: ₹35,000.00 - ₹55,000.00 per month Benefits: Provident Fund Ability to commute/relocate: Satellite, Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (Preferred) Language: English (Preferred) Work Location: In person
IT Support Specialist : Summary : The IT Support Specialist provides technical assistance and support to end-users for hardware, software, and network issues. This role involves troubleshooting problems, answering questions, and ensuring users can effectively utilize technology. The IT Support Specialist is often the first point of contact for IT-related inquiries and plays a crucial role in maintaining user satisfaction. Responsibilities: Technical Support: To Provide first-level technical support to end-users via phone and email. Work with our IT Director USA to diagnose and resolve hardware, software, and network problems. Work with our technical team Member to troubleshoot issues with desktops, laptops, printers, mobile devices, and other peripherals. Assist users with operating systems (Windows, macOS, etc.), applications, and network connectivity. Escalate complex issues to senior IT staff as needed. Help Desk Operations. Log and track support requests in a ticketing system. Prioritize and manage support tickets based on urgency and impact. Follow up with users to ensure timely resolution of issues. Maintain accurate records of support activities. User Account Management: Create, modify, and delete emails companywide. Create, modify, and delete user accounts across platforms (billing, OTAs, etc). Build out and maintain secure password sharing platform companywide. Reset passwords and manage user permissions. Assist users with account access and login issues. Due diligence – when on- and off-boarding hotels, ensuring we have ownership and access to all necessary platforms. Work with departments to get lists of necessary information. Software and Hardware Installation. Install and configure software applications. Set up and deploy new computers and other hardware. Assist with hardware maintenance and repairs. Documentation and Training: Create and maintain documentation for common issues and solutions. Develop and deliver training to end-users on software and hardware. Contribute to the IT knowledge base. Inventory Management: Track and manage IT inventory, including hardware, software, and peripherals for both US and India locations. Assist with procurement of IT equipment. Other Duties: Stay up-to-date with the latest technologies and support trends. o Participate in on-call rotation for after-hours support (if applicable). o Perform other duties as assigned. Qualifications: Bachelor's degree in a related field Proven experience in IT support or a related role : Strong understanding of computer hardware, software, and networking concepts Excellent troubleshooting and problem-solving skills Strong communication and interpersonal skills in both English and Gujarati Ability to work independently and as part of a team Ability to prioritize and manage multiple tasks Relevant certifications (e.g., CompTIA A+, Microsoft MTA) are a plus. Job Type: Full-time Pay: ₹45,000.00 - ₹60,000.00 per month Benefits: Provident Fund Ability to commute/relocate: Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (Preferred) Location: Ahmedabad, Gujarat (Preferred) Work Location: In person
IT Support Specialist : Summary : The IT Support Specialist provides technical assistance and support to end-users for hardware, software, and network issues. This role involves troubleshooting problems, answering questions, and ensuring users can effectively utilize technology. The IT Support Specialist is often the first point of contact for IT-related inquiries and plays a crucial role in maintaining user satisfaction. Responsibilities: Technical Support: To Provide first-level technical support to end-users via phone and email. Work with our IT Director USA to diagnose and resolve hardware, software, and network problems. Work with our technical team Member to troubleshoot issues with desktops, laptops, printers, mobile devices, and other peripherals. Assist users with operating systems (Windows, macOS, etc.), applications, and network connectivity. Escalate complex issues to senior IT staff as needed. Help Desk Operations. Log and track support requests in a ticketing system. Prioritize and manage support tickets based on urgency and impact. Follow up with users to ensure timely resolution of issues. Maintain accurate records of support activities. User Account Management: Create, modify, and delete emails companywide. Create, modify, and delete user accounts across platforms (billing, OTAs, etc). Build out and maintain secure password sharing platform companywide. Reset passwords and manage user permissions. Assist users with account access and login issues. Due diligence – when on- and off-boarding hotels, ensuring we have ownership and access to all necessary platforms. Work with departments to get lists of necessary information. Software and Hardware Installation. Install and configure software applications. Set up and deploy new computers and other hardware. Assist with hardware maintenance and repairs. Documentation and Training: Create and maintain documentation for common issues and solutions. Develop and deliver training to end-users on software and hardware. Contribute to the IT knowledge base. Inventory Management: Track and manage IT inventory, including hardware, software, and peripherals for both US and India locations. Assist with procurement of IT equipment. Other Duties: Stay up-to-date with the latest technologies and support trends. o Participate in on-call rotation for after-hours support (if applicable). o Perform other duties as assigned. Qualifications: Bachelor's degree in a related field Proven experience in IT support or a related role : Strong understanding of computer hardware, software, and networking concepts Excellent troubleshooting and problem-solving skills Strong communication and interpersonal skills in both English and Gujarati Ability to work independently and as part of a team Ability to prioritize and manage multiple tasks Relevant certifications (e.g., CompTIA A+, Microsoft MTA) are a plus. Job Type: Full-time Pay: ₹45,000.00 - ₹60,000.00 per month Benefits: Provident Fund Ability to commute/relocate: Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (Preferred) Location: Ahmedabad, Gujarat (Preferred) Work Location: In person
As an IT Support Specialist, you will be responsible for providing technical assistance and support to end-users for hardware, software, and network issues. Your role will involve troubleshooting problems, answering questions, and ensuring users can effectively utilize technology. You will be the first point of contact for IT-related inquiries, playing a crucial role in maintaining user satisfaction. Key Responsibilities: - Provide first-level technical support to end-users via phone and email. - Work with the IT Director USA to diagnose and resolve hardware, software, and network problems. - Collaborate with the technical team member to troubleshoot issues with desktops, laptops, printers, mobile devices, and other peripherals. - Assist users with operating systems (Windows, macOS, etc.), applications, and network connectivity. - Escalate complex issues to senior IT staff as needed. - Log and track support requests in a ticketing system. - Prioritize and manage support tickets based on urgency and impact. - Follow up with users to ensure timely resolution of issues. - Create, modify, and delete emails companywide. - Manage user accounts across platforms and ensure secure password sharing. - Reset passwords, manage user permissions, and assist with account access. - Install and configure software applications. - Set up and deploy new computers and other hardware. - Create and maintain documentation for common issues and solutions. - Develop and deliver training to end-users on software and hardware. - Track and manage IT inventory, assist with procurement of IT equipment. - Stay up-to-date with the latest technologies and support trends. - Participate in on-call rotation for after-hours support (if applicable). - Perform other duties as assigned. Qualifications: - Bachelor's degree in a related field. - Proven experience in IT support or a related role. - Strong understanding of computer hardware, software, and networking concepts. - Excellent troubleshooting and problem-solving skills. - Strong communication and interpersonal skills in both English and Gujarati. - Ability to work independently and as part of a team. - Ability to prioritize and manage multiple tasks. - Relevant certifications (e.g., CompTIA A+, Microsoft MTA) are a plus. The company offers Provident Fund as a benefit. The job type is full-time, and the work location is in person at Ahmedabad, Gujarat. Reliability in commuting or planning to relocate before starting work is preferred.,
Marketing Specialist The Marketing Specialist is a hands-on execution role responsible for driving all property-level marketing campaigns and serving as the primary brand ambassador for an assigned portfolio of properties and hotel brands (Best Western, Hilton, Choice, IHG, Wyndham, Marriott). · Create content for social media, to be reviewed by the Team Lead. · Create content for websites, including blogs, landing pages, etc. · Coordinate and implement email marketing, reviewed by the Team Lead · Audit and coordinate updates to all listings for name, branding, hours, etc. Critical for local SEO. · Coordinate photoshoots and communicate up to Team Lead to attend. · Minor website updates, including content/image swaps on existing pages, pop-ups, etc. · Manage design requests and collaborate with Designer for requested items for assigned properties · Deployment of campaign materials once approved, including: o Curacity o Koddi/Travel Ads o Facebook/Instagram paid ads o Social media posts – work with Team Lead to review · Brand Ambassador o Proactively and thoroughly research and document all current marketing initiatives (promotions, standards, campaigns) and programs offered by assigned brands. o Document all funding matches and actively track, manage, and take advantage of any other relevant programs the brands are currently pushing or offering. · Assistance with due diligence in set up, gaining access, etc. Job Type: Full-time Pay: ₹50,000.00 - ₹70,000.00 per month Benefits: Provident Fund Work Location: In person
Tittle Architect and Design specialist Job Responsibilities 1️ Drawing Review & Take-Offs Review architectural and interior design drawings (AutoCAD, Revit, PDF plans). Perform accurate quantity take-offs for materials (flooring, paint, casegoods, lighting, FF&E, etc.). Measure and calculate square footage, linear footage, and counts for bidding or procurement. 2️ Estimating Support Prepare cost estimates and BOQs (Bill of Quantities) using vendor pricing or historical data. Support US-based project managers in budget creation and value engineering . Maintain price databases and update cost assumptions regularly. 3️ Design Coordination Review design intent documents and coordinate with interior designers or architects. Assist with specification sheets, fixture schedules, and finish schedules. Prepare presentation boards or visual summaries for management approval. 4️ Vendor & Procurement Assistance Compare supplier quotes and prepare bid tabulations. Verify product details (dimensions, finishes, pricing) against design intent. Support FF&E procurement tracking (quantity, cost, delivery timelines). 5️ Reporting & Documentation Maintain project take-off logs and cost comparison sheets. Prepare summary reports for US management teams in Excel or Google Sheets. Help standardize templates for estimating and procurement. Preferred Skills Bachelor’s degree in Architecture, Interior Design, or Civil Engineering . Strong skills in AutoCAD , Bluebeam , Excel , and quantity take-off software (PlanSwift, Revu, etc.). Good understanding of construction materials and interior finishes . Excellent written communication and attention to detail. Job Type: Full-time Pay: ₹30,000.00 - ₹50,000.00 per month Benefits: Provident Fund Work Location: In person