Job Summary: We are seeking a smart, proactive, and well-presented Executive Assistant to provide high-level support to the senior management. The ideal candidate must have excellent English communication skills, a professional attitude, and the ability to handle coordination across departments and external stakeholders. Female candidates with a dynamic and confident personality are preferred for this role. Key Responsibilities:· Executive Support: Manage schedules, calendars, travel plans, meetings, and appointments for senior leadership. Communication: Draft and manage professional communication, emails, and follow-ups with internal teams and external clients. Coordination: Act as a bridge between the management, departments, and clients to ensure seamless information flow. MeetingAssistance: Organize, attend, and take minutes of meetings. Ensure action items are followed up. Documentation: Prepare reports, presentations, and other business documents as required. Confidentiality: Handle sensitive information with a high level of discretion and integrity. Visitor & Call Handling: Professionally attend to guests and manage calls on behalf of management. Required Skills:· Excellent verbal and written English communication skills. Presentable and confident in client-facing and internal interactions. Strong organizational and multitasking abilities. Proficiency in MS Office (Word, Excel, PowerPoint, Outlook). Ability to work independently and handle pressure in a fast-paced environment. High level of integrity, discretion, and professionalism. Qualifications:· Bachelor’s degree in Business Administration, English, or a related field. 1 Year of experience as an Executive Assistant or in a similar coordination role. Female candidates preferred.
Position Overview The Warehouse Head will be responsible for overseeing end-to-end warehouse and dispatch operations at a strategic level. This role is focused on process optimization, cost control, technology adoption, and overall efficiency enhancement, while ensuring that teams execute operations smoothly. The Warehouse Head will act as a key link between management and ground teams, driving continuous improvement and ensuring alignment with business goals. Key Responsibilities 1. Strategic Oversight Provide overall supervision of warehouse and dispatch functions. Ensure processes and SOPs are being followed effectively across receiving, storage, order processing, and dispatch. Review periodic operational reports and intervene where improvements are needed. 2. Process Optimization & Efficiency Identify gaps and bottlenecks in current warehouse and dispatch workflows. Implement best practices, automation, and system-driven solutions (ERP/WMS improvements). Optimize layout, manpower allocation, and dispatch planning for cost and time efficiency. 3. Vendor & Logistics Management Develop and maintain strong relationships with logistics partners and service providers. Negotiate contracts, rates, and service terms to reduce logistics costs. Evaluate partner performance and identify alternatives where needed. 4. Inventory Control & Audit Ensure accuracy of inventory by overseeing periodic cycle counts and audits. Monitor stock reporting and reconciliation between physical and system inventory. Establish strong controls to reduce pilferage, damages, and discrepancies. 5. Team Leadership & Governance Lead warehouse and dispatch managers/supervisors by setting clear expectations and KPIs. Mentor and develop middle management to ensure smooth ground-level execution. Establish a culture of accountability, compliance, and continuous improvement. 6. Compliance & Risk Management Oversee compliance with GST, e-way bills, and statutory documentation. Ensure safety standards, fire-fighting measures, and workplace hygiene are strictly followed. Mitigate risks related to logistics delays, stock discrepancies, or manpower issues. 7. Reporting & Business Alignment Review MIS reports on dispatch performance, inventory accuracy, and logistics cost. Align operational strategy with sales, retail, and eCommerce growth targets. Key Skills & Competencies Strong background in warehouse and dispatch/logistics management at a leadership level. Expertise in process improvement, automation, and cost optimization. Strong commercial acumen and vendor negotiation skills. Ability to lead managers and ensure accountability.
Job Summary: We are seeking a dedicated and proactive Customer Care Executive (Female) with Good English communication skills to manage customer interactions, order processing, and messaging through CRM. The ideal candidate will be customer-focused, detail-oriented, and capable of ensuring a smooth experience for clients from order placement to delivery. Key Responsibilities:· Handle inbound and outbound calls to address customer queries and concerns. Process customer orders accurately in the CRM system. Send order confirmations, updates, and follow-up messages via phone, email, or WhatsApp. Maintain detailed records of customer interactions and transactions. Resolve complaints professionally and escalate complex issues to the relevant department. Coordinate with the sales, operations, and logistics teams for timely order fulfilment. Build and maintain positive customer relationships to enhance loyalty and repeat business. Qualifications & Skills:· Minimum qualification: Graduate (Any discipline). Fluent in spoken and written English. Proven experience in customer service, call centre, or a similar role preferred. Proficient in MS Office and CRM software. Strong interpersonal skills and a customer-first attitude. Ability to work in a fast-paced environment with attention to detail.
We are looking for a dynamic and result-driven B2B Sales Executive to manage fabric and accessories product sales in the business-to-business segment. The role involves lead generation, enquiry management, order conversion, payment follow-up, customer relationship management, and reporting. Key Responsibilities:· Identify and generate new B2B leads and business opportunities. Manage enquiries, negotiate terms, and convert them into successful sales orders. Maintain strong relationships with existing and potential clients. Follow up on orders, deliveries, and payments to ensure smooth transactions. Address customer concerns and provide effective solutions. Maintain accurate sales records, documentation, and reporting of enquiries and collections. Support miscellaneous office tasks related to sales operations. Qualifications and Skills:· Bachelor’s degree in Business, Marketing, or related field (preferred). 1–2 years of proven experience in B2B sales (experience in textiles/fabrics industry will be an advantage). Strong communication, negotiation, and interpersonal skills. Proficiency in MS Office and documentation. Ability to work independently and meet sales targets. Self-motivated, proactive, and customer-focused. Salary:- 17,000 to 20,000 plus 0.05% to 2% commission on collection, (Depends on work)
We are looking for a proactive and detail-oriented Junior Merchandiser to assist the merchandising team in coordinating between buyers, production, and other departments. The role involves supporting order execution, sample follow-ups, and maintaining communication to ensure timely delivery and quality output. Key Responsibilities: Assist in handling buyer communication and daily merchandising activities. Follow up on sampling, production, and shipment schedules. Coordinate with production, quality, and sourcing teams to ensure on-time order execution. Maintain records for order status, sample approvals, and delivery timelines. Assist in preparing cost sheets, purchase orders, and documentation. Support in vendor follow-ups for fabric, trims, and accessories. Track and update order progress reports in Excel or ERP systems. Maintain proper filing of buyer correspondence and order details. Ensure timely dispatch and communicate shipment details to buyers. Required Skills: Basic understanding of textile or garment manufacturing process. Good communication and coordination skills. Strong in MS Excel and documentation. Attention to detail and ability to multitask. Positive attitude and willingness to learn. Qualification: Diploma or Degree in Textile / Fashion / Apparel Merchandising / Management or related field.
As an MIS Executive, you will be responsible for managing and analyzing data to support decision-making processes within the organization. You will design and implement MIS systems, generate reports, and ensure that data is accurate and accessible for various stakeholders. This role requires a strong understanding of data management, reporting tools, and business processes. Key Responsibilities:· Data Management: Collect, validate, and manage data from various sources to ensure accuracy, consistency, and reliability. Data Analysis: Conduct in-depth analysis to identify patterns, trends, and anomalies. Provide actionable insights to improve operational efficiency and business performance. Reporting: Prepare and maintain daily, weekly, and monthly MIS reports and dashboards to support decision-making across departments. Performance Monitoring: Track and analyze key performance metrics, generate business trend reports, and recommend process improvements where necessary. Documentation: Develop and maintain comprehensive documentation for MIS procedures, system updates, and reporting formats. Ensure all documentation is up-to-date and easy to access. Collaboration: Work closely with cross-functional teams to understand their data requirements and deliver customized solutions. Collaborate with IT to ensure smooth integration of MIS with other software and tools. Presentation Support: Assist in preparing data-driven presentations, charts, and reports for review by management and senior leadership. Skills: Dashboard creation and knowledge of Google Sheets.
1. Recruitment & Hiring Prepare job descriptions (JDs) based on requirements from units and confirm with respective teams. Share approved JDs and requirement details with recruitment consultancies and post openings on relevant portals. Follow up with consultancies for current openings and collect candidate CVs. Screen CVs, conduct first-round interviews, and share feedback with consultancies. Forward shortlisted profiles to concerned departments for second-round interviews; schedule interviews and collect panel feedback. Finalize salary negotiations, issue offer/appointment letters, and collect necessary documents. Maintain and update the recruitment tracker with candidate data. Conduct background verification and ensure timely joining. 2. Employee Onboarding & Induction Share welcome emails with selected candidates before joining. Ensure all joining formalities, documentation, and system access are completed. Conduct structured induction programs and orientation sessions. 3. Process Standardization & Compliance Update and implement HR policies, procedures, and SOPs in compliance with labor laws. Ensure adherence to company policies and statutory requirements. Drive process automation and maintain proper documentation. Conduct regular HR process audits and suggest improvements. 4. Employee Engagement & Welfare Plan and execute engagement initiatives such as team-building events, wellness programs, and celebrations. Conduct employee surveys and implement action plans based on feedback. Address employee concerns by acting as a liaison between staff and management. Promote employee well-being and work-life balance. 5. Training & Development Identify training needs in consultation with managers and through performance appraisals. Coordinate and track training programs (soft skills, leadership, technical). Evaluate training effectiveness and maintain training records. 6.HR Coordination Follow up with Consultancy on ongoing HR projects. Visit different units for recruitment, onboarding, or HR requirements. Coordinate visiting card printing for employees as required. 7. Social Media & Employer Branding Monitor and respond to messages on LinkedIn pages for Ginza and SOIE. Collaborate with the marketing team for employer branding initiatives. Experience Required: 3 to 4 years of experience in an HR role — recruitment experience is a must.
1. Recruitment & Hiring Prepare job descriptions (JDs) based on requirements from units and confirm with respective teams. Share approved JDs and requirement details with recruitment consultancies and post openings on relevant portals. Follow up with consultancies for current openings and collect candidate CVs. Screen CVs, conduct first-round interviews, and share feedback with consultancies. Forward shortlisted profiles to concerned departments for second-round interviews; schedule interviews and collect panel feedback. Finalize salary negotiations, issue offer/appointment letters, and collect necessary documents. Maintain and update the recruitment tracker with candidate data. Conduct background verification and ensure timely joining. 2. Employee Onboarding & Induction Share welcome emails with selected candidates before joining. Ensure all joining formalities, documentation, and system access are completed. Conduct structured induction programs and orientation sessions. 3. Process Standardization & Compliance Update and implement HR policies, procedures, and SOPs in compliance with labor laws. Ensure adherence to company policies and statutory requirements. Drive process automation and maintain proper documentation. Conduct regular HR process audits and suggest improvements. 4. Employee Engagement & Welfare Plan and execute engagement initiatives such as team-building events, wellness programs, and celebrations. Conduct employee surveys and implement action plans based on feedback. Address employee concerns by acting as a liaison between staff and management. Promote employee well-being and work-life balance. 5. Training & Development Identify training needs in consultation with managers and through performance appraisals. Coordinate and track training programs (soft skills, leadership, technical). Evaluate training effectiveness and maintain training records. 6.HR Coordination Follow up with Consultancy on ongoing HR projects. Visit different units for recruitment, onboarding, or HR requirements. Coordinate visiting card printing for employees as required. 7. Social Media & Employer Branding Monitor and respond to messages on LinkedIn pages for Ginza and SOIE. Collaborate with the marketing team for employer branding initiatives. Experience Required: 3 to 4 years of experience in an HR role — recruitment experience is a must.