German Technical Support- Chat+ Voice

The role of German Technical Support- Chat+ Voice at our technology services client involves providing support in both chat and voice channels to customers. As a German Technical Support representative, your primary responsibility will be to offer technical assistance in German language at a B2.2 level certification. The position is located in Gurugram and requires a minimum of 1 year of experience in an international process with exposure to technology. Both graduates and undergraduates are eligible for this role. You will be expected to demonstrate proficiency in English communication, B2.2 level in German, verbal fluency, and experience in providing chat and voice support. The ideal candidate should be well-versed in handling international processes. During the selection process, you will undergo interviews including an HR Round, Operations Round, and a Versant Test. Successful candidates will be required to provide technical support efficiently through chat and voice channels. Your role will involve resolving customer queries promptly while ensuring their satisfaction. It is essential to adhere to process guidelines and collaborate effectively with the team. If you meet the qualifications and are interested in this opportunity, please share your updated resume with shanmukh.d@s3staff.com. Join us in providing exceptional technical support services to our clients.,