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Genesys Administrator Computacenter

4.0 - 7.0 years

8 - 9 Lacs

bengaluru

Work from Office

We are seeking a highly skilled and experienced Senior Genesys Administrator to join our dynamic IT team. The ideal candidate will be responsible for the administration, configuration, and maintenance of our Genesys contact centre platform. This role requires a deep understanding of Genesys solutions, excellent problem-solving skills, and the ability to work collaboratively with cross-functional teams to ensure the optimal performance of our customer service operations. Key Responsibilities: Administration and Maintenance: Oversee the daily operations of the Genesys platform, including system configuration, monitoring, and troubleshooting. System Upgrades and Patching: Plan and execute syste...

Posted 1 month ago

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