Genesis HR Services, established in the year 2011, A service providing company where Genesis means the process of Originating and Formation. Genesis HR Services has been established to fuel the growth of the industry we serve, by facilitating the careers of human talent is the objective we serve for. Innovation in Acquiring talent – We believe in forming new business models and delivery mechanisms that would add value to our clients and candidates. We take a lot of initiative to redefine our processes time & again to gain expertise and excellence in acquiring the right talent pool for our clients. Balanced service - line Approach – We believe in a balanced service – line and pricing approach and try to incorporate them in our engagement models across the organization. This facilitates us to support our clients and customers with a robust service management process.
Pune
INR 2.25 - 3.25 Lacs P.A.
Work from Office
Full Time
Are you good at talking to people? Do you want to work in a professional office and learn how companies hire employees? We are hiring fresh graduates for Talent Acquisition roles. What you will do: Understand job openings shared by companies Search for matching candidates from job portals and LinkedIn Call candidates and explain the job role Schedule interviews and coordinate with clients Keep records updated in Excel/Google Sheets Skills we are looking for: Good communication in English & Hindi Basic computer knowledge (Google, Excel, WhatsApp, Email) Interest in learning and working in the HR industry Confidence to talk to people on calls Why apply for this role? Entry-level job, no experience needed Learn about recruitment and hiring Friendly team and office environment Opportunity to start your corporate career
pune, maharashtra
INR 1e-05 - 2e-05 Lacs P.A.
On-site
Full Time
We are looking for dynamic individuals to join our Customer Support - Next Enquiry Process team for an exciting role in the International Voice Process. The successful candidates will be responsible for assisting international customers, addressing their inquiries, providing detailed information, and ensuring excellent service. Key Responsibilities: - Handle inbound and outbound calls, providing clear and accurate information to customers. - Assist customers with queries related to products or services. - Resolve customer issues effectively and escalate complex issues when necessary. - Ensure customer satisfaction by offering timely and helpful support. - Maintain accurate records of all customer interactions. - Work collaboratively with cross-functional teams to enhance customer experience. Qualifications: For Freshers: No prior experience required (training will be provided). For Candidates with Experience: - 6 Months of Experience in an International Voice Process: Up to 3.5 LPA (25,000 per month). - 1 Year of Experience in an International Voice Process: Up to 4.5 LPA (33,000 per month). Educational Requirements: - Undergraduate or Graduate candidates are eligible to apply. - Strong communication skills in English (both verbal and written). - Good listening skills and an empathetic approach to handling customer queries. - Ability to work in a high-paced, customer-centric environment. Job Details: - Location: Pune (Hadapsar). - Work Schedule: 5 Days Working, 2 Days Rotational Off. - Shifts: 24/7 Rotational Shifts. - Notice Period: Immediate joiners preferred. - Joining Batch: Every Tuesday and Thursday. - Cab Facility: 2-way cab service available. Interview Process: - Walk-in Interviews: - HR Interview - SpeechX Evaluation (Clear profiles preferred) - Operations Test Important Notes: - Relocation: No relocation cases will be considered for this position. - Immediate joiners are preferred. If you are passionate about providing excellent customer service and ready to be part of a dynamic team, we encourage you to walk in and apply! Walk-In Details: - Date: Every Tuesday & Thursday - Time: 10:00 AM to 4:00 PM - Location: [Company Address] Please bring your updated resume and relevant documents. Job Types: Full-time, Permanent Schedule: - Night shift - Rotational shift Benefits: - 2-way Cab Facility - 5 Days Working - 2 Days Rotational Off Salary: - Fresher: Up to 3 LPA (20,000 per month) - Min. 6 Months Experience: Up to 3.5 LPA (25,000 per month) - Min. 1 Year Experience: Up to 4.5 LPA (33,000 per month) Education: - Higher Secondary(12th Pass) (Preferred) Experience: - Total work: 1 year (Preferred) - Customer service: 1 year (Preferred) Language: - English (Preferred) - Hindi (Preferred) Work Location: In person,
karnataka
INR 0.00012 - 0.00012 Lacs P.A.
On-site
Full Time
The ideal candidate should have a minimum of 2 years of experience in Workforce Management. You should possess strong skills in RTA, Real Time Analyst, IEX, Avaya CMS, Planning, Rostering, and Scheduling. The job is based in Bangalore with an annual CTC of 6 LPA. The candidate should be available to start immediately and must be a graduate. The job follows a 5-day working schedule with 24/7 shifts. The responsibilities include WFO tasks such as real-time monitoring, schedule adherence, and optimizing workforce efficiency. The candidate should be familiar with workforce management tools and techniques to ensure smooth operations. In addition to the base salary, the company provides benefits such as Provident Fund. The candidate should be willing to work on weekends and night shifts and will receive a shift allowance for the same. The preferred candidate will have a total of 2 years of work experience. This is a full-time, permanent position that requires in-person work at the designated location in Bangalore. If you meet the requirements and are interested in this opportunity, please contact us via email at nehagenesis021@gmail.com.,
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