Gem Portal Expert- L1

Key Responsibilities:

• Create and manage seller/vendor profiles on the GeM portal.
• Upload and update products/services, ensuring accurate descriptions and compliance with GeM standards.
• Search, monitor, and respond to relevant bids and tenders.
• Assist in bid documentation, technical bid submissions, and price quotes.
• Handle order processing, invoicing, and post-order follow-ups on the portal.
• Coordinate with internal departments for product/service details, pricing, and availability.
• Track bid status, evaluate bid outcomes, and document all transactions.
• Ensure timely renewals of listings, certifications, and other mandatory compliance.
• Resolve Level 1 issues such as portal errors, password resets, and basic troubleshooting.
• Maintain records and generate reports related to GeM activity.

Qualifications and Skills:

• Graduate in any discipline (preferred: B.Com, BBA, or similar).
• 1–3 years of experience handling GeM portal operations.
• Hands-on experience with vendor registration, bid participation, and product listing.
• Strong knowledge of GeM portal guidelines and government procurement policies.
• Proficiency in MS Office (Excel, Word) and good documentation skills.
• Detail-oriented with excellent communication and coordination abilities.
• Ability to meet tight deadlines and handle multiple bids simultaneously.

Desirable Skills:

• Certification in e-Procurement or GeM (if available).
• Understanding of MSME/NSIC/Startup India registration processes.
• Experience with government department dealings is an added advantage.

Job Types: Full-time, Permanent

Pay: Up to ₹40,000.00 per month

Schedule:

• Day shift

Work Location: In person