Job Title: Telesales Executive Location: Koramangala, Bengaluru Job Description: Selling membership packages and services over the phone, building relationships with potential and existing clients, and achieving sales targets. Lead Generation and Conversion: Making outbound calls to potential customers, introducing matrimony services, and converting leads into paying clients. Customer Relationship Management: Building rapport with clients, understanding their needs, addressing their queries and concerns, and providing excellent customer service. Collaboration: Working with team members to ensure smooth workflow, target achievement, and effective customer service. Office timing: 10.30 to 7.30 pm 6 days working (1 rotational week off) Salary: Based on Experience Skills and Competencies: Communication Skills: Excellent verbal communication skills, both in English and Hindi (or the local language), are crucial for engaging with customers and explaining product information. Sales Skills: Proven experience in telesales, with the ability to persuade, negotiate, and close sales. Customer Service Skills: The ability to understand customer needs, address their concerns, and provide excellent customer service. Target Orientation: A strong drive to achieve sales targets and a positive attitude towards sales. Job Types: Full-time, Permanent Pay: ₹16,000.00 - ₹40,000.00 per month Language: English (Preferred) Kannada (Preferred) Hindi (Preferred) Work Location: In person
Job Title: Telesales Executive Location: Koramangala, Bengaluru Job Description: Selling membership packages and services over the phone, building relationships with potential and existing clients, and achieving sales targets. Lead Generation and Conversion: Making outbound calls to potential customers, introducing matrimony services, and converting leads into paying clients. Customer Relationship Management: Building rapport with clients, understanding their needs, addressing their queries and concerns, and providing excellent customer service. Collaboration: Working with team members to ensure smooth workflow, target achievement, and effective customer service. Office timing: 10.30 to 7.30 pm 6 days working (1 rotational week off) Salary: Based on Experience Skills and Competencies: Communication Skills: Excellent verbal communication skills, both in English and Hindi (or the local language), are crucial for engaging with customers and explaining product information. Sales Skills: Proven experience in telesales, with the ability to persuade, negotiate, and close sales. Customer Service Skills: The ability to understand customer needs, address their concerns, and provide excellent customer service. Target Orientation: A strong drive to achieve sales targets and a positive attitude towards sales. Job Types: Full-time, Permanent Pay: ₹16,000.00 - ₹40,000.00 per month Language: English (Preferred) Kannada (Preferred) Hindi (Preferred) Work Location: In person
Make outbound calls to prospective clients from provided leads. Explain our matrimonial services, benefits, and packages clearly and confidently. Understand customer needs and recommend appropriate membership plans. Follow up with interested prospects and convert them into paid clients. Maintain a daily log of calls, follow-ups, and conversions in CRM tools. Meet or exceed daily/weekly/monthly sales targets. Handle client queries and provide accurate information. Coordinate with other departments to ensure smooth onboarding of new clients. Build a rapport with customers to improve conversion and customer satisfaction. Job Type: Full-time Pay: ₹10,000.00 - ₹18,000.00 per month Benefits: Health insurance Provident Fund Experience: Telesales: 1 year (Preferred) Insurance sales: 2 years (Preferred) Telemarketing: 1 year (Preferred) Outbound sales: 1 year (Required) Academic counseling: 1 year (Preferred) Work Location: In person
Job Position: Telesales Executive Job Location: Guwahati Job Overview: We are seeking an enthusiastic and target-driven Telesales Executive to join our growing team. The ideal candidate will be responsible for making outbound calls to potential clients, explaining our services, and converting leads into paid memberships. Key Responsibilities: Make outbound calls to prospective clients from provided leads. Explain our matrimonial services, benefits, and packages clearly and confidently. Understand customer needs and recommend appropriate membership plans. Follow up with interested prospects and convert them into paid clients. Maintain a daily log of calls, follow-ups, and conversions in CRM tools. Meet or exceed daily/weekly/monthly sales targets. Handle client queries and provide accurate information. Coordinate with other departments to ensure smooth on-boarding of new clients. Build a rapport with customers to improve conversion and customer satisfaction. Required Skills & Qualifications: Minimum 12th pass; Graduation preferred. Prior experience in telesales & telemarketing is a plus. Married Females are highly preferred. Excellent communication and persuasive skills in Basic English / Hindi / Assamese, Bengali. Ability to handle objections and convert leads into sales. Strong listening skills and empathy toward client needs. Basic computer knowledge and familiarity with CRM tools. Self-motivated and target-oriented. Benefits: Attractive incentive structure. Training and career development opportunities. Friendly and supportive work environment. Working Hours: 10:30 AM – 7:30 PM / One-day week off every week Salary: As per industry standards and based on candidate skills checked during interview Job Type: Full-time Pay: ₹10,000.00 - ₹18,000.00 per month Benefits: Health insurance Provident Fund Experience: Inside sales: 2 years (Preferred) Academic counseling: 2 years (Preferred) Insurance sales: 2 years (Preferred) Direct sales: 2 years (Preferred) Work Location: In person
Job Position: IT Admin Job Location: Chandni Chowk, Kolkata, WB Job Overview: The IT Administrator will be responsible for managing and maintaining the company’s IT infrastructure, ensuring smooth operation of online matrimonial platforms, internal systems, and communication networks. The role requires hands-on technical expertise, website and server maintenance, data security awareness, and a customer-focused approach to supporting both staff and platform users. Key Responsibilities: · Manage and maintain company servers (web, application, and database) ensuring high uptime. · Monitor system performance and troubleshoot issues related to hosting, network connectivity, and user access. · Manage local area network (LAN), Wi-Fi, printers, and other IT hardware. · Ensure regular backups of databases and other critical systems. · Coordinate with web developers and third-party vendors to maintain the matrimonial website and mobile apps. · Oversee deployment of updates, bug fixes, and new features. · Monitor website performance, load times, and server logs for anomalies. · Implement security protocols to protect user data and prevent unauthorized access. · Ensure compliance with data privacy regulations (e.g., GDPR, IT Act). · Implement firewalls, antivirus, and endpoint protection solutions. · Conduct regular data audits and manage access permissions for employees. · Maintain confidentiality of user data, including profiles, communications, and payment information. · Provide technical assistance to employees and resolve IT-related issues promptly. · Manage email accounts, cloud storage, and collaboration tools (e.g., Google Workspace, Microsoft 365). · Assist customer support teams with technical troubleshooting related to user accounts or payment gateways. · Schedule and verify regular data backups. · Develop and maintain a disaster recovery plan for IT systems. · Ensure quick restoration of services in case of outages or data loss · Liaise with IT vendors for hardware procurement, domain registration, SSL certificates, and hosting services. · Manage subscriptions for CRM, CMS, and other SaaS platforms used by the company. · Maintain IT inventory and software license documentation. Required Skills & Qualifications: · Bachelor’s degree in Information Technology, Computer Science, or related field. · Certifications such as CompTIA Network+, MCSA, CCNA, or AWS Certified SysOps Administrator are a plus. · 3–5 years of experience as an IT Administrator, preferably in an online service or digital platform environment (experience in matrimonial, dating, or e-commerce industries is advantageous). · Proficiency in Linux/Windows server administration. · Knowledge of web servers (Apache, Nginx, IIS) and databases (MySQL, PostgreSQL, MongoDB). · Experience with cloud hosting, DNS management, and SSL configuration. · Familiarity with CRM systems, CMS platforms, and APIs. · Understanding of data privacy and cybersecurity best practices. Benefits: Attractive incentive structure. Training and career development opportunities. Friendly and supportive work environment. Working Hours: 10:30 AM – 7:30 PM / One-day week off every week Salary: As per industry standards and based on candidate skills checked during interview Job Types: Full-time, Permanent Pay: ₹10,000.00 - ₹15,000.00 per month Benefits: Health insurance Provident Fund Work Location: In person
Job Summary: The Sales & Service Executive will be responsible for generating new memberships, managing client relationships, and providing personalized service to ensure customer satisfaction and successful matches. The role involves both sales and service functions—prospecting and converting leads while delivering high-quality after-sales support and guidance to registered clients. Key Responsibilities: 1. Sales & Business Development Contact potential clients via phone, email, or in-person meetings to explain matrimonial service offerings. Convert leads into paid memberships by understanding client needs and recommending suitable packages. Achieve monthly and quarterly sales targets. Maintain a healthy sales pipeline through proactive follow-up and lead management. Participate in promotional activities and campaigns to attract new clients 2. Customer Relationship Management Build and maintain strong relationships with existing clients to ensure high satisfaction and retention. Understand client preferences, backgrounds, and expectations to assist in effective matchmaking. Provide personalized recommendations and profile enhancement suggestions. Act as the single point of contact for client queries, feedback, and service requests. 3. Service Delivery & Support Coordinate with matchmaking and operations teams to ensure timely delivery of services. Assist clients in profile creation, photo uploads, and navigating the platform. Regularly update clients on potential matches and facilitate communication between interested parties. Resolve customer complaints and service issues with empathy and efficiency. 4. Reporting Maintain accurate records of client interactions, sales activities, and payments in CRM systems. Prepare daily/weekly reports on sales performance and customer engagement metrics. Provide feedback to management on market trends, customer preferences, and service improvement opportunities. Key Skills & Competencies: Strong communication and interpersonal skills (English, Hindi, and/or regional language proficiency preferred). Excellent persuasive and negotiation abilities. Customer-focused attitude with patience and empathy. Good understanding of sales processes and CRM tools. Ability to multitask and handle pressure in a fast-paced environment. Basic computer literacy (MS Office, CRM software, Email, etc.). Qualifications & Experience: Bachelor’s degree in any stream. 1–5 years of experience in sales or customer service (preferably in matrimonial, hospitality, insurance, or subscription-based industries). Experience in telesales or client relationship management will be an added advantage. Performance Indicators: Achievement of monthly revenue and conversion targets. Customer satisfaction and retention rate. Lead-to-sale conversion ratio. Quality and timeliness of service delivery. Compensation: Fixed Salary + Attractive Incentives / Commissions Performance-based bonuses Job Type: Full-time Pay: ₹10,000.00 - ₹18,000.00 per month Benefits: Health insurance Provident Fund Experience: Matrimonial Services: 2 years (Preferred) Academic counseling: 2 years (Preferred) Insurance sales: 2 years (Preferred) Customer service: 2 years (Preferred) Work Location: In person
Job Position: IT Admin Job Location: Chandni Chowk, Kolkata, WB Job Overview: The IT Administrator will be responsible for managing and maintaining the company’s IT infrastructure, ensuring smooth operation of online matrimonial platforms, internal systems, and communication networks. The role requires hands-on technical expertise, website and server maintenance, data security awareness, and a customer-focused approach to supporting both staff and platform users. Key Responsibilities: · Manage and maintain company servers (web, application, and database) ensuring high uptime. · Monitor system performance and troubleshoot issues related to hosting, network connectivity, and user access. · Manage local area network (LAN), Wi-Fi, printers, and other IT hardware. · Ensure regular backups of databases and other critical systems. · Coordinate with web developers and third-party vendors to maintain the matrimonial website and mobile apps. · Oversee deployment of updates, bug fixes, and new features. · Monitor website performance, load times, and server logs for anomalies. · Implement security protocols to protect user data and prevent unauthorized access. · Ensure compliance with data privacy regulations (e.g., GDPR, IT Act). · Implement firewalls, antivirus, and endpoint protection solutions. · Conduct regular data audits and manage access permissions for employees. · Maintain confidentiality of user data, including profiles, communications, and payment information. · Provide technical assistance to employees and resolve IT-related issues promptly. · Manage email accounts, cloud storage, and collaboration tools (e.g., Google Workspace, Microsoft 365). · Assist customer support teams with technical troubleshooting related to user accounts or payment gateways. · Schedule and verify regular data backups. · Develop and maintain a disaster recovery plan for IT systems. · Ensure quick restoration of services in case of outages or data loss · Liaise with IT vendors for hardware procurement, domain registration, SSL certificates, and hosting services. · Manage subscriptions for CRM, CMS, and other SaaS platforms used by the company. · Maintain IT inventory and software license documentation. Required Skills & Qualifications: · Bachelor’s degree in Information Technology, Computer Science, or related field. · Certifications such as CompTIA Network+, MCSA, CCNA, or AWS Certified SysOps Administrator are a plus. · 3–5 years of experience as an IT Administrator, preferably in an online service or digital platform environment (experience in matrimonial, dating, or e-commerce industries is advantageous). · Proficiency in Linux/Windows server administration. · Knowledge of web servers (Apache, Nginx, IIS) and databases (MySQL, PostgreSQL, MongoDB). · Experience with cloud hosting, DNS management, and SSL configuration. · Familiarity with CRM systems, CMS platforms, and APIs. · Understanding of data privacy and cybersecurity best practices. Benefits: Attractive incentive structure. Training and career development opportunities. Friendly and supportive work environment. Working Hours: 10:30 AM – 7:30 PM / One-day week off every week Salary: As per industry standards and based on candidate skills checked during interview Job Types: Full-time, Permanent Pay: ₹10,000.00 - ₹15,000.00 per month Benefits: Health insurance Provident Fund Work Location: In person
Job Summary: The Sales & Service Executive will be responsible for generating new memberships, managing client relationships, and providing personalized service to ensure customer satisfaction and successful matches. The role involves both sales and service functions—prospecting and converting leads while delivering high-quality after-sales support and guidance to registered clients. Key Responsibilities: 1. Sales & Business Development Contact potential clients via phone, email, or in-person meetings to explain matrimonial service offerings. Convert leads into paid memberships by understanding client needs and recommending suitable packages. Achieve monthly and quarterly sales targets. Maintain a healthy sales pipeline through proactive follow-up and lead management. Participate in promotional activities and campaigns to attract new clients 2. Customer Relationship Management Build and maintain strong relationships with existing clients to ensure high satisfaction and retention. Understand client preferences, backgrounds, and expectations to assist in effective matchmaking. Provide personalized recommendations and profile enhancement suggestions. Act as the single point of contact for client queries, feedback, and service requests. 3. Service Delivery & Support Coordinate with matchmaking and operations teams to ensure timely delivery of services. Assist clients in profile creation, photo uploads, and navigating the platform. Regularly update clients on potential matches and facilitate communication between interested parties. Resolve customer complaints and service issues with empathy and efficiency. 4. Reporting Maintain accurate records of client interactions, sales activities, and payments in CRM systems. Prepare daily/weekly reports on sales performance and customer engagement metrics. Provide feedback to management on market trends, customer preferences, and service improvement opportunities. Key Skills & Competencies: Strong communication and interpersonal skills (English, Hindi, and/or regional language proficiency preferred). Excellent persuasive and negotiation abilities. Customer-focused attitude with patience and empathy. Good understanding of sales processes and CRM tools. Ability to multitask and handle pressure in a fast-paced environment. Basic computer literacy (MS Office, CRM software, Email, etc.). Qualifications & Experience: Bachelor’s degree in any stream. 1–5 years of experience in sales or customer service (preferably in matrimonial, hospitality, insurance, or subscription-based industries). Experience in telesales or client relationship management will be an added advantage. Performance Indicators: Achievement of monthly revenue and conversion targets. Customer satisfaction and retention rate. Lead-to-sale conversion ratio. Quality and timeliness of service delivery. Compensation: Fixed Salary + Attractive Incentives / Commissions Performance-based bonuses Job Type: Full-time Pay: ₹10,000.00 - ₹18,000.00 per month Benefits: Health insurance Provident Fund Experience: Matrimonial Services: 2 years (Preferred) Academic counseling: 2 years (Preferred) Insurance sales: 2 years (Preferred) Customer service: 2 years (Preferred) Work Location: In person
Job Position: Telesales Executive Job Location: Guwahati Job Overview: We are seeking an enthusiastic and target-driven Telesales Executive to join our growing team. The ideal candidate will be responsible for making outbound calls to potential clients, explaining our services, and converting leads into paid memberships. Key Responsibilities: Make outbound calls to prospective clients from provided leads. Explain our matrimonial services, benefits, and packages clearly and confidently. Understand customer needs and recommend appropriate membership plans. Follow up with interested prospects and convert them into paid clients. Maintain a daily log of calls, follow-ups, and conversions in CRM tools. Meet or exceed daily/weekly/monthly sales targets. Handle client queries and provide accurate information. Coordinate with other departments to ensure smooth on-boarding of new clients. Build a rapport with customers to improve conversion and customer satisfaction. Required Skills & Qualifications: Minimum 12th pass; Graduation preferred. Prior experience in telesales & telemarketing is a plus. Married Females are highly preferred. Excellent communication and persuasive skills in Basic English / Hindi / Assamese, Bengali. Ability to handle objections and convert leads into sales. Strong listening skills and empathy toward client needs. Basic computer knowledge and familiarity with CRM tools. Self-motivated and target-oriented. Benefits: Attractive incentive structure. Training and career development opportunities. Friendly and supportive work environment. Working Hours: 10:30 AM – 7:30 PM / One-day week off every week Salary: As per industry standards and based on candidate skills checked during interview Job Type: Full-time Pay: ₹10,000.00 - ₹18,000.00 per month Benefits: Health insurance Provident Fund Experience: Inside sales: 2 years (Preferred) Academic counseling: 2 years (Preferred) Insurance sales: 2 years (Preferred) Direct sales: 2 years (Preferred) Work Location: In person