Ganexis Global Enterprises Private Limited

Job Responsibilities: Communicate with clients via phone and email to provide tax-related assistance Collaborate & Participate with the team to implement Instagram ads, Influencer promotions and referral programs Engage in tele-calling and outbound calling to acquire new Clients. Collect and verify tax-related information (W-2, 1099, ITIN, etc.). Explain GGE’s tax filing services, pricing, and process clearly to clients. Assist clients in uploading tax documents securely. Coordinate with internal Tax Preparation and Review teams. Handle payment follow-ups and client review calls. Record client information accurately in CRM or Google Sheets. Escalate complex queries to the Senior Tax Analyst or Team Lead. Maintain professionalism and ensure complete data confidentiality. Meet daily/weekly targets and participate in ongoing training sessions. Special Skills (Added Advantage): Familiarity with customer handling / voice process. Basic knowledge of MS Excel and Google Sheets. Interest or basic understanding of U.S. taxation or financial processes. Confidence in making and handling international client calls. Requirements: Graduate or Undergraduate with strong English communication. Confidence in handling voice calls with international clients. Basic computer knowledge (MS Excel / Google Workspace). Good listening, patience, and professionalism on calls. Willingness to work night shift (U.S. hours). Freshers are welcome; full training will be provided. Potential Careers for Graduates in Taxation: Business Tax Advisor Tax Management Consultant International Compliance Specialist Global Investment & Financial Advisor Get Experience with Industry Leaders: Gain valuable experience in the U.S. taxation process and client interaction. Develop professional communication, financial understanding, and compliance expertise — skills that open doors to future roles in global firms. If You Are: A confident communicator Eager to learn about U.S. taxation Looking for a stable, skill-oriented night-shift role Then join Ganexis Global Enterprises (GGE) and become part of a growing professional team.