About Us At Gameopedia, our journey began in Norway with a simple mission: to be the geeky gamer friend who helps you find the perfect games and offers top-notch recommendations. From humble beginnings, we quickly made our mark, landing our first major customer a year later, one of Norway's largest news publications. This pivotal moment propelled us to expand our operations to India, starting with five passionate gamers working around a dining table in a small apartment. Today, with offices in Oslo and Hyderabad, we serve industry-leading video game data and insights to the biggest companies worldwide, influencing millions of gaming decisions every day. Our evolution from a small startup to an industry leader is driven by our dedication to providing gamers with extraordinary experiences. We are now transitioning into a product company, developing B2B and B2C products that will revolutionize how people engage with games. We are scaling up our operations, and our vision over the next three years is to create extraordinary experiences for a billion gamers every day. Join us in this exciting journey and help us shape the future of gaming! Job Summary: We’re hiring a hands-on Senior HR Executive to drive people strategy and execution across key HR functions. The role combines strategic alignment with strong HR operations, supporting business growth, engagement, talent development, and compliance in a fast-paced environment. Key Responsibilities: 🔹 Strategic HR Partnership Partner with business Managers to align people's plans with strategy; use analytics to drive decisions and organizational effectiveness. Run talent reviews, performance processes, succession planning; support high-potential growth and address underperformance. 🔹 Employee Engagement & Experience Drive employee engagement via 1:1s, pulse checks, stay interviews, and targeted initiatives for hybrid teams. Lead culture-building initiatives that promote inclusion, psychological safety, and team connection. Align HR communication with the organization's tone and values. Deliver a consistent, brand-aligned onboarding experience across remote and in-office setups. 🔹 HR Operations & Employee Support Manage HR operations—onboarding, exits, records, documentation, and compliance—with cross-functional coordination. Handle employee queries, benefits, and policy communication; coordinate with admin for kits, IDs, and office HR needs. Ensure legal compliance and support audits, payroll inputs, and external consultant coordination. 🔹 HR Analytics & Reporting Track headcount, attrition, and confirmations; deliver dashboards, reports, and exit/stay interview insights. Drive a data-first mindset for proactive workforce planning and predictive insights. 🔹AI-Driven HR Technology & Insights Champion and implement AI-driven HR tech to enhance analytics, performance, learning, and employee experience. Who You Are 5–8 years in HRBP roles, ideally in startups or high-growth sectors like EdTech, or E-commerce/ Gaming Master’s degree in HR or related field Fluent in English Skilled in HR systems, Excel, MIS, dashboards, and well-versed with data-driven approaches and AI-based HR tools Strong communication, problem-solving, and stakeholder management Solid understanding of labor laws, compliance, and employee relations High EQ, adaptable, and execution-driven Benefits: Competitive salary. Health insurance. Casual dress code. Dynamic, collaboration-friendly office environment.
About Us At Gameopedia, our journey began in Norway with a simple mission: to be the geeky gamer friend who helps you find the perfect games and offers top-notch recommendations. From humble beginnings, we quickly made our mark, landing our first major customer a year later, one of Norway's largest news publications. This pivotal moment propelled us to expand our operations to India, starting with five passionate gamers working around a dining table in a small apartment. Today, with offices in Oslo and Hyderabad, we serve industry-leading video game data and insights to the biggest companies worldwide, influencing millions of gaming decisions every day. Our evolution from a small startup to an industry leader is driven by our dedication to providing gamers with extraordinary experiences. We are now transitioning into a product company, developing B2B and B2C products that will revolutionize how people engage with games. We are scaling up our operations, and our vision over the next three years is to create extraordinary experiences for a billion gamers every day. Join us in this exciting journey and help us shape the future of gaming! Junior Product Support Specialist (Night Shift) 📍 Location: Hyderabad (Remote-first, with weekly in-office meetups) 🕙 Shift: 10:00 PM – 7:00 AM IST (post-training) 💼 Type: Full-time | Junior Level | Gaming Industry About the Role We are looking for a highly motivated and detail-oriented Junior Product Support Specialist to join our growing team. This role is ideal for someone who combines strong communication and analytical skills with a passion for gaming—and is comfortable working independently during night hours. You will support our enterprise clients by addressing product issues and service requests. During periods of lower support activity, you’ll contribute to game data operations such as research, taxonomy tagging, and metadata enrichment. This hybrid role offers deep exposure to our internal tools, client ecosystem, and data processes—preparing you for long-term growth in both Product Support and Game Data Operations . Key Responsibilities Act as the first point of contact for client issues during night shift hours Acknowledge, respond to, and manage SLA-bound support tickets Independently resolve queries where possible and escalate appropriately Maintain professional and timely client communication Support operational tasks, including: Game data research and entry Taxonomy tagging and metadata enrichment Documentation and structured research initiatives Collaborate with cross-functional teams to ensure client satisfaction What We’re Looking For Excellent written and spoken English communication Ability to work independently and responsibly during night hours Strong attention to detail and accuracy in handling data Solid problem-solving and critical thinking skills Comfortable using G-Suite and AI tools; quick learner Passion for gaming and staying updated on the industry 1–2 years of experience in support roles (client-facing or SaaS preferred) Based in Hyderabad, with availability for weekly in-person meetups Willingness to work night shifts post-training and adjust schedule as needed Benefits Competitive salary Health insurance Casual dress code Dynamic, collaborative work culture If you're excited about working at the intersection of gaming, technology, and client support—and want to grow—we’d love to hear from you. Apply now and help us redefine the future of game intelligence and support delivery.