Job descriptionReservation Responsibilities: Handle incoming reservation requests via phone, email, and third-party channels. Enter, update, and manage bookings in the reservation system accurately. Confirm bookings and send detailed reservation confirmations to clients. Coordinate with Asst F&B Managers for smooth operations. Handle cancellations, amendments, and no-shows in accordance with company policy. Maintain up-to-date knowledge of packages, and promotions. Sales Responsibilities: Promote services and packages to prospective clients and walk-ins. Generate leads through cold calling, email marketing, and corporate visits (if applicable). Build and maintain relationships with corporate clients, travel agents, and online platforms. Achieve monthly sales targets and contribute to revenue growth. Prepare daily/weekly sales reports and update CRM systems. Support marketing initiatives such as events, promotions, and customer engagement campaigns.
We are looking for a Cashier to manage all transactions with customers accurately and efficiently. Cashier responsibilities include receiving payments and issuing receipts, gift-wrapping packages and keeping track of all cash and credit transactions. To be successful in this role, you should have previous experience in a customer service position and good knowledge of how cash registers operate. You should also be available to take evening and weekend shifts occasionally. Ultimately, you’ll ensure all transactions run smoothly and will help us maximize customer satisfaction. Responsibilities Manage transactions with customers using cash registers Scan goods and ensure pricing is accurate Collect payments whether in cash or credit Issue receipts, refunds, change or tickets Redeem stamps and coupons Cross-sell products and introduce new ones Resolve customer complaints, guide them and provide relevant information Greet customers when entering or leaving the store Maintain clean and tidy checkout areas Track transactions on balance sheets and report any discrepancies Bag, box or gift-wrap packages Handle merchandise returns and exchanges Requirements and skills Work experience as a Retail Cashier or in a similar role in sales Basic PC knowledge Familiarity with electronic equipment, like cash register and POS Good math skills Strong communication and time management skills Customer satisfaction-oriented High school degree