Telecaller Job Responsibilities : Make outbound calls to potential customers to promote products or services. Explain product features, benefits, and pricing to generate interest. Persuade customers to make purchases or schedule appointments. Handle incoming calls, addressing customer inquiries, concerns, and complaints. Maintain accurate records of customer interactions in the database. Follow up with leads and existing customers to ensure customer satisfaction. Meet sales targets and contribute to team performance. Telecaller Job Skills and Requirements : Excellent communication and interpersonal skills to engage with customers effectively. Persuasive and confident attitude to drive sales and conversions. Ability to handle rejection and objections professionally while maintaining a positive approach. Familiarity with sales techniques and customer relationship management (CRM) tools for better lead management. Basic computer skills for data entry, record-keeping, and database management. Active listening skills to understand customer needs and provide suitable solutions. Time management and multitasking abilities to handle multiple calls efficiently.
Responsibilities Manage and update the company's website content and products Create and execute digital marketing campaigns to drive traffic and increase sales Monitor and analyze online sales performance metrics Develop strategies to improve user experience and increase conversion rates Manage customer inquiries and provide timely support Stay up-to-date with industry trends and competitors' activities QualificationsBachelor's degree in Marketing, Business, or related field Proven experience in e-commerce or digital marketing Strong analytical and problem-solving skills Excellent communication and interpersonal abilities Familiarity with e-commerce platforms and digital marketing tools Skills E-commerce platforms (e.g., Shopify, WooCommerce) Digital marketing tools (e.g., Google Analytics, SEMrush) Social media management SEO and SEM techniques Customer relationship management (CRM)
Digital Marketing Specialist Duties and Responsibilities Research advertising trends Research competitors’ pricing and products Decide on appropriate placement of ads Determine what content will reach customers Develop projects to create content Publish digital marketing content online Implement email marketing campaigns Measure digital traffic Monitor social media and Google Analytics Optimize paid advertising campaigns using SEO and other tools Report on the growth and analytics of campaigns to stakeholders Scale campaigns to maximize ROI Monitor project status and budget Conduct market research to inform campaigns Brainstorm and implement experiments and conversion test Increase website ranking on popular search engines Maximise the ROI through effective search engine marketing as an SEO specialist Optimise content, copy and marketing strategies to increase the website ranking Find and implement relevant keywords and insert them into the website as an on-page SEO specialist Increase digital brand awareness while growing the traffic on the website
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