Fusion Diagnostics

As a Female Patient Care Coordinator at our company, you will play a crucial role in ensuring that all customer-related tasks are handled accurately and on time to enhance the guests" experience. Your responsibilities will include: - Handling customer complaints and special requests. - Maintaining an orderly appearance throughout the reception area. - Monitoring stock and ordering office supplies, including stationery and information leaflets. - Preparing monthly management reports on customer feedback, bookings, and cancellations. - Greeting and assisting patients and visitors as they arrive at the hospital. - Ensuring a welcoming and professional atmosphere at the front desk. - Handling cancellations and rescheduling appointments as necessary. - Answering incoming calls, responding to inquiries, and redirecting calls to appropriate departments. - Maintaining and updating patient records and databases accurately. - Ensuring accurate entry of billing information and maintaining the confidentiality of patient financial data. - Addressing and resolving patient and visitor concerns and complaints promptly and professionally. - Communicating effectively with medical, administrative, and support staff to ensure seamless patient care. - Performing other clerical duties as assigned by the Front Office Manager. **Qualifications Required:** - Diploma (Preferred) Apply now before the application deadline on 06/08/2024, and get ready to start on 15/05/2025.,