We are seeking a dedicated and empathetic Customer Care Support Executive to join our team. The role involves handling customer inquiries, resolving issues, and ensuring customer satisfaction through exceptional service. You will serve as the first point of contact for our customers via phone, email, chat, or in-person. Key Responsibilities: Respond promptly to customer queries via phone, email, chat, or social media. Provide accurate, valid, and complete information by using the right tools and resources. Handle customer complaints, provide appropriate solutions and alternatives, and follow up to ensure resolution. Maintain customer records by updating account information and documenting interactions. Escalate unresolved issues to the appropriate internal teams. Follow communication procedures, guidelines, and policies. Job Type: Full-time Pay: ₹12,000.00 - ₹14,000.00 per month Benefits: Flexible schedule Leave encashment Schedule: Day shift Language: Hindi (Required) English (Required) Work Location: In person Speak with the employer +91 8054578851
We are seeking a dedicated and empathetic Customer Care Support Executive to join our team. The role involves handling customer inquiries, resolving issues, and ensuring customer satisfaction through exceptional service. You will serve as the first point of contact for our customers via phone, email, chat, or in-person. Key Responsibilities: Respond promptly to customer queries via phone, email, chat, or social media. Provide accurate, valid, and complete information by using the right tools and resources. Handle customer complaints, provide appropriate solutions and alternatives, and follow up to ensure resolution. Maintain customer records by updating account information and documenting interactions. Escalate unresolved issues to the appropriate internal teams. Follow communication procedures, guidelines, and policies. Job Type: Full-time Pay: ₹12,000.00 - ₹14,000.00 per month Benefits: Flexible schedule Leave encashment Schedule: Day shift Language: Hindi (Required) English (Required) Work Location: In person Speak with the employer +91 8054578851